Our customers made these suggestions for improving EKM. Suggestions for improving EKM.
Pre-Order option on stock
Ability for customers to order a product that is not currently in stock but will be on a given date in the future. So rather than a stock value of "n" as currently, ...
Suggested by: RCToyWorld (08 Jan, '19) • Upvoted: 02 Mar • Comments: 18
Planned Features New Functionality
Generate related products automatically
Right now we're having to select related products manually, which is quite time consuming. We should have the option to generate related products automatically - the ...
Suggested by: Mujib (14 Dec, '18) • Upvoted: 08 Feb • Comments: 8
Bulk Discount Base Prices should adjust when the Product Price is changed
Base price SKU = £100.00 if this change due to a price increase or decrease then the discounts will change automatically! Example: 1 @ £100.00 10 + 15% off (so ...
Suggested by: Eve Bolan (11 Oct, '18) • Upvoted: 27 Sept, '22 • Comments: 9
Ability for the customer to start shopping, then save their basket(s) to come back to at a later date. Eg they might be shopping for Xmas presents, and waiting until ...
Suggested by: Leandra Franich (02 Nov, '18) • Upvoted: 13 Dec, '20 • Comments: 2
Search function in Related Products
Be able to search for product names or codes within the Related Products section of the Edit interface. Some shops have thousands of products in different locations ...
Suggested by: Angela Avery (18 Oct, '18) • Upvoted: 27 Feb • Comments: 4
Easily sync products between Etsy and EKM and vice versa making it easy to sell on the Etsy marketplace
Suggested by: Moderator (06 Feb, '19) • Upvoted: 03 Jan • Comments: 1
Ability to Respond to Customers' Feedback
I think the ability to reply to a customer's feedback would be a useful addition, particularly to those of us in the handmade crafts sectors. It would show that their ...
Suggested by: Lynne (07 Dec, '18) • Upvoted: 07 Dec, '22 • Comments: 7
The ability to have more than one value associated with an attribute
A request to be able to have the same attribute multiple times on the same item. for example if something is Blue/Green/Red have: Colour - Blue Colour - Green ...
Suggested by: Millie (06 Nov, '18) • Upvoted: 28 Sept, '22 • Comments: 5
Advanced Inventory Manager - Stop AIM From Reverting To 1st Page When Editing Products
When using Advanced Inventory Manager, I've sorted it so I can edit certain products first. Cannot this please be amended to staying on the page list I'm currently ...
Suggested by: Lynne (15 Jan, '19) • Upvoted: 16 Jun, '21 • Comments: 4
Change text in Wish List from 'No Longer Available' to 'Out of Stock'
Currently if a customer has an item in their wish list that is out of stock it tells them that the item is 'no longer available'. I have had customers be confused by ...
Suggested by: Kate Worthington (18 Nov, '20) • Upvoted: 14 Jan, '22 • Comments: 0
Advanced inventory feature, Attribute adding
I've started using the advanced inventory feature to fine tune some of our catagories (our products can be classed as from the same group but have differences etc) ...
Suggested by: Dave (29 Jan, '19) • Upvoted: 18 May, '22 • Comments: 2
Trade discount Enhancement - Multi level discounts for customers / product categories
Customers need multi-level discounts for customers and product categories so that products can have differing levels of discounts rather than a global discount across ...
Suggested by: Rebecca Waite (24 Jan, '19) • Upvoted: 26 Feb, '21 • Comments: 10
Being able to add photo albums which show designs available for each item would make life simpler. For some items there are so many choices that I either have to ...
Suggested by: Theresa Body (20 Jan, '19) • Upvoted: 16 Feb, '22 • Comments: 7
Improvements to the Gift Card Feature
Now that the wonderful news of Gift Cards has arrived a number of improvements would be equally useful to have as it develops. 1 - Ability to create codes on the ...
Suggested by: Mark (17 Jun, '21) • Upvoted: 20 Jan, '22 • Comments: 5
Ability to download invoice when logged in as a customer on a shop
When logged in and viewing previous orders there isn't an option to view or print the invoice. This would be useful to add - I can imagine not every shop uses them ...
Suggested by: Rebecca Waite (28 Feb, '19) • Upvoted: 23 Feb, '22 • Comments: 1
Individual product age verification
It would be useful to have an option to have individual products having their own age verification. The vast majority of my products it wouldn't matter but when ...
Suggested by: Mark Russell (08 Jul, '20) • Upvoted: 08 Jun, '22 • Comments: 5
Pictures to be added to reviews
I think picture reviews would be a great help for customers. I know I use image reviews sometimes to gauge the right shade or size of a product, this could help ...
Suggested by: Danielle Lambert (01 Jul, '20) • Upvoted: 08 Jun, '21 • Comments: 4
New customer Welcome Email
Once a new customer has created an account, they should receive a welcome email. The welcome email should be customisable, just like all the other outgoing emails ...
Suggested by: Rob (12 Jul, '21) • Upvoted: 27 Jan • Comments: 1
Bulk discounts on Products with Variants
I would like to suggest that Bulk discounts are made an option when you have variants on a product. it seems pointless to not enable this feature.
Suggested by: Mark (14 Feb, '19) • Upvoted: 27 Sept, '22 • Comments: 4
Ability to view customer wishlist
If we can see customer wishlists, we can then send "freebies" that we know they want.
Suggested by: Sarah Short (21 May, '19) • Upvoted: 29 Sept, '22 • Comments: 2
EKM Bundle feature - Price Override
Currently the pricing model just adds the sum of all the items in the bundle. Would be handy to have a "Price override" feature so you can set your own price for ...
Suggested by: Mark Dean (08 Nov, '21) • Upvoted: 23 Jan • Comments: 1
It would be useful to be able to download a list of 301 redirects from the site
currently you can import a spreadsheet of redirects you want to add to the 301 feature. but you can't download them which makes finding a specific redirect really hard.
Suggested by: Danny (18 Feb, '20) • Upvoted: 07 Mar • Comments: 7
Gift Card - Customer can enter the recipient's email
Currently there is no way for a customer when purchasing a gift card to enter the email and message of the intended recipient. They instead have the gift card sent ...
Suggested by: Callum (14 Jul, '21) • Upvoted: 08 Feb, '22 • Comments: 4
Gift Card Improvements
The gift card function is now live....but it is very limited so we would like to suggest some improvements before the all important festive period arrives. We know ...
Suggested by: Anthony Rawson (20 Jul, '21) • Upvoted: 08 Feb, '22 • Comments: 3
Customer Parcel/Shipping Tracking
Hello I'd like to see a dedicated area on my website when a customer logs-in, so that they can track/trace their parcel right from within the website. ...
Suggested by: Alex Sheehan (30 Oct, '18) • Upvoted: 03 May, '22 • Comments: 2
Password-protected pages to have e.g. reseller logins
Suggested by: Brigitte (22 Oct, '18) • Upvoted: 24 May, '21 • Comments: 6
Add field for tariff codes
Add tariff codes to each product for sending orders outside U.K. or to N.I. Add codes to invoices and a tag for elsewhere. Also pass code through to Click and Drop, ...
Suggested by: Paul (28 Dec, '20) • Upvoted: 08 Jun, '22 • Comments: 5
Allow Search by Barcode / EAN in Advanced Inventory Manager
Would be really handy to be able to search using the barcode / EAN Number in inventory manager - great for using with barcode reader too!
Suggested by: The Team @ IBEX Camping (21 Jul, '19) • Upvoted: 26 May, '22 • Comments: 5
EKM Labs blog - some suggestions for SEO
Hi Can these be incorporated into the final version: - SEO friendly category/topic pages URLs, rather than just 'topic6.asp' - Be able to add SEO for topics - ...
Suggested by: Chris (09 Apr, '22) • Upvoted: 25 Oct, '22 • Comments: 2
More functionality for the Loyalty Points feature
Please add back end ability for example: Points out standing by customer Ability to send reminders to customers to use their points Ability to offer “Double” ...
Suggested by: Neil (10 Sept, '20) • Upvoted: 12 Jun, '22 • Comments: 1
Change to the Advanced Inventory Manager
The ability to do a full item edit from the "All products" folder as a quicker means of editing multiple listings without having to go in and out of multiple folders ...
Suggested by: Gary (11 Nov, '18) • Upvoted: 21 Jan, '21 • Comments: 0
Ebay order intergration
Allow ebay orders to be intergrated with EKM so they show up on the EKM order dashboard.
Suggested by: Louis Willison (24 Oct, '18) • Upvoted: 12 Feb, '21 • Comments: 2
Ability to merge duplicate customers
Be able to merge together customers that have ordered more than once Will give more accurate customer numbers and identify frequent shoppers
Suggested by: Neil Molloy (05 Feb, '19) • Upvoted: 22 Jun, '21 • Comments: 1
Improvements to Customer Record - GDPR
Would be nice if their was an automated way that could CLICK a single button in customer record ( or other areas * and one could auto sanitize a customer record. ...
Suggested by: Doug (10 Jun, '21) • Upvoted: 04 Aug, '21 • Comments: 0
Ebay import tool to sync with Ebay store inventory + more import options
This would be very helpful if all your products on EKM are imported from an Ebay shop and they are still for sale on Ebay. Rather than having to update manually the ...
Suggested by: Sorina Lupsa (30 Nov, '18) • Upvoted: 03 Mar, '22 • Comments: 0
The ability to show/hide Variants instead of deleting them; if not wanting them to be shown on a live product. Also the option to easy hide/show them whilst inside ...
Suggested by: Godfreys (17 Dec, '19) • Upvoted: 25 Jul, '22 • Comments: 1
Give access to Advanced Inventory Manager on Staff account.
Currently we can give access to all features under staff account logins, but no option to select individual features to be accessable by staff. We would like to add ...
Suggested by: Dave (21 Oct, '19) • Upvoted: 01 Oct, '20 • Comments: 1
Due Dates on out of stock items
It would be nice to be able to add a due date on a product so that people can see when an out of stock item will be available
Suggested by: Richard Townsend (02 Nov, '22) • Upvoted: 24 Feb • Comments: 0
Update the Bundle Feature to add a variable price, so that it can be used for discount bundles.
The Bundle Feature is a great addition for upselling, but bundles are usually a group of products at a discount. Adding the option to have a different price to the ...
Suggested by: Derwent Walsh (01 Nov, '21) • Upvoted: 31 May, '22 • Comments: 2
cutsom Attribute with multiple Values
What I would like to be able to do is add multiple values to a custom attribute, which is then filterable, as if each option was a separate value. this is because i ...
Suggested by: Craig Monk (05 Aug, '21) • Upvoted: 25 Jan, '22 • Comments: 1
The ability to track what staff logins do on the site
The ability for the main account holder to see what staff members have done on the site. it could be a timestamp of a staff member creating a product or updating ...
Suggested by: Tom (22 Feb, '21) • Upvoted: 13 Jul, '22 • Comments: 1
Product bundles - Splitting amongst Variants
Product bundle feature could be improved - at the moment if your product has variants there is no way to split them out to have product bundle variants at different ...
Suggested by: Suzie S (27 Nov, '21) • Upvoted: 28 Feb, '22 • Comments: 0
Highlight a New Customer
We would like to be able to see when we receive an order from a new customer, as it would mean we could send them a personalised email or free offer. Could this ...
Suggested by: Tim Kay (13 May, '21) • Upvoted: 26 Mar, '22 • Comments: 0
Trade Discounts - Mismatched Prices on Cart / Checkout and Invoice *Bad UX*
There is a mismatch when using trade pricing, once the item is added to the cart, we want pricing at the shopping cart/checkout and invoice stage to match the prices ...
Suggested by: Taras (24 May, '21) • Upvoted: 13 May, '22 • Comments: 2
Commodity Code / Country of Origin - Visibiity
Below Assumes a CC and COO have been listed as Attributes on Products. 3. CC and COO visibility (pre-sale) Issue: How can end customer find details if may be ...
Suggested by: Doug (04 Jan, '21) • Upvoted: 08 Jun, '22 • Comments: 0
Add the Wishlist to the page header
Have the wishlist visible on the site pages e.g. next to the shopping cart. At the moment customer have to go into there account and may not know to look there to ...
Suggested by: Denise (12 May, '19) • Upvoted: 07 Nov, '20 • Comments: 0
Search and replace text within multiple products
Suggested by: Mark (14 Jan, '19) • Upvoted: 20 Mar, '21 • Comments: 0
Import Attributes from eBay
When importing products from eBay to also import all attributes including EAN across to the EKM shop. Also for this possibly be duplicated to GTIN attribute as well ...
Suggested by: Richard (12 Jun, '19) • Upvoted: 30 Apr, '22 • Comments: 6
Specific Payment Gateways only offered to trade customers
The ability to lock Purchase Orders or specific methods to approved customers (trade customers)
Suggested by: Rebecca (16 Apr, '20) • Upvoted: 13 May, '22 • Comments: 4
Upselling - Add On Products
It would be useful and encourage higher cart conversion if Add on / complimentary products could be added via the product page close to the add to cart button, I've ...
Suggested by: rebecca waite (27 May, '22) • Upvoted: 15 Mar • Comments: 2
Under consideration Features New Functionality