Suggestions for improving EKM.

The ability to edit the contents of Invoices

Currently, the only options for customisation involve the inclusion of different elements onto an invoice, but there have been requests for more customisation ...
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 09 Apr Comments: 3
Under consideration Orders

Delivery Option Default

The default option on delivery method is the cheapest option, and apparently I can't change this. On my site this means the default option is 'collect & pay' so ...
Suggested by: Adrian (08 Apr, '19) Upvoted: 10 Nov Comments: 8
Under consideration Delivery

Have colour names visible under colour swatches

The ability to have the written colour names visible under the colour swatches. Certain shops need the customers to be able to see the actual shade name to choose the ...
Suggested by: Angela Avery (06 Nov, '18) Upvoted: 29 Apr, '20 Comments: 5
Done

Search function in Related Products

Be able to search for product names or codes within the Related Products section of the Edit interface. Some shops have thousands of products in different locations ...
Suggested by: Angela Avery (18 Oct, '18) Upvoted: 26 Oct, '21 Comments: 4
Planned Features Products

UNDO button

Let’s you undo your last few changes
Suggested by: Antony (23 Oct, '18) Upvoted: 11 Jan Comments: 2
Under consideration New Functionality

Etsy Integration

Easily sync products between Etsy and EKM and vice versa making it easy to sell on the Etsy marketplace
Suggested by: Moderator (06 Feb, '19) Upvoted: 10 Oct Comments: 1
Under consideration Features Integrations

Ability to Respond to Customers' Feedback

I think the ability to reply to a customer's feedback would be a useful addition, particularly to those of us in the handmade crafts sectors. It would show that their ...
Suggested by: Lynne (07 Dec, '18) Upvoted: 28 May Comments: 7
Under consideration Features

Better Blog

The current blog isn’t very user friendly and the themes look totally different from my shop, can we get a simple and easy to use one that’s built into the shop.
Suggested by: Antony (02 Nov, '18) Upvoted: 17 Apr Comments: 5
Planned

Add iZettle payment gateway

Addition of iZettle payment gateway onto site
Suggested by: Audrey Parkes (23 Oct, '18) Upvoted: 21 Mar Comments: 1
Under consideration Integrations Payments

Product customisation preview

The ability for customisable products to have a preview on the product page as the different fields are completed, allowing the customer to see what their finished ...
Suggested by: Eve Bolan (10 Oct, '18) Upvoted: 13 Oct Comments: 9
Under consideration New Functionality Products

Limit products

Limit products individually rather than limit the whole basket
Suggested by: Andy Brown (13 Jun, '19) Upvoted: 06 Oct Comments: 15
Under consideration Settings

SEO Checker

To develop an SEO Checker feature that advises users on how to improve the SEO of their website.
Suggested by: Michael Brownlee (03 May, '19) Upvoted: 12 Jun Comments: 9
Under consideration New Functionality

Enchanced Search Functionality

When searching for products on sites such as on supermarket sites like ASDA or Tesco, you have additional options once an initial search is done to filter products ...
Suggested by: Richard Dunn (31 Oct, '18) Upvoted: 11 Aug Comments: 4
Planned Search

Stock Control for individual items not all

Stock control for individual items would be great, please. I imagine there are others on here like ourselves, who, should they sell out, can easily restock with an ...
Suggested by: Jenna Goodwin (17 May, '20) Upvoted: 28 Sept Comments: 2
Under consideration Settings

Integration with DPD

I would like to use DPD as a courier. It would be much easier if DPD were integrated with EKM. Might this be a possibility?
Suggested by: Sara du Luart (28 Jan, '19) Upvoted: 19 Aug Comments: 2
Under consideration Delivery Integrations

Add product image to email templates

I would like to be able to add the product image into the outgoing emails, it seems quite a standard feature now with most companies and makes the emails look really ...
Suggested by: Andy (30 Apr, '20) Upvoted: 03 Mar, '21 Comments: 5
Done

The ability to have more than one value associated with an attribute

A request to be able to have the same attribute multiple times on the same item. for example if something is Blue/Green/Red have: Colour - Blue Colour - Green ...
Suggested by: Millie (06 Nov, '18) Upvoted: 28 Sept Comments: 5
Under consideration Features

Scroll To Top of Pages From The Bottom Of Pages

I can't comment on the availability of other themes, but the one I'm using doesn't have the ability to scroll to the top of the pages once you're at the bottom. As a ...
Suggested by: Lynne (07 Dec, '18) Upvoted: 30 Sept, '21 Comments: 3
Under consideration Theme

Improvements to Variants Feature

I would like to suggest an improvement to the existing variants feature. In its current guise, it isn’t possible to customise the combinations when there are two or ...
Suggested by: Duncan (08 Jan, '21) Upvoted: 12 Jul Comments: 0
Under consideration Products

Rollback function on Import/Export System feature

Would it be possible to add a 'rollback' button to the Import/Export System feature so that when a spreadsheet has been uploaded and imported, there is a button ...
Suggested by: Eve Bolan (12 Nov, '19) Upvoted: 16 Jun, '21 Comments: 3
Under consideration ImportExportSystem

For EKM to send dispatch emails when Click and Drop mark the order as dispatched

Suggested by: Gemma (30 Apr, '20) Upvoted: 31 May Comments: 6
Under consideration Integrations

Number of items per page

Customer gets to have the option to select the number of items per page their shown. For example 12, 24, all, etc.
Suggested by: Mujib (23 Oct, '18) Upvoted: 30 Apr Comments: 5
Under consideration Categories Theme

Adding a Word Count in Description to Improve SEO

When adding a new product there currently is not a word count. However, if you go into the analytics feature the category Product Description states that you need 250 ...
Suggested by: Range and Country (13 Jul, '21) Upvoted: 30 Apr Comments: 0
Under consideration Products

Auto Send Monthly EKM Invoices

Monthly EKM Invoice Is Sent To Requested Email Address Automatically (Rather Than Manually Checking To See If It Is Available)
Suggested by: SecureFix Direct (07 Mar, '19) Upvoted: 23 Feb Comments: 7
Under consideration Settings

Bitcoin Payment Gateway

We've had a number of requests for a Payment Gateway that accepts bitcoin payments. This used to be something we offered, is it possible to re-add this functionality ...
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 12 Jun Comments: 7
Under consideration Integrations Payments

Shop visitors [Analytics]

In the Analytics section merchants would like to be able to see the number of visitors they got on specific days over a date range. This same report could also be ...
Suggested by: John Slater (01 Nov, '18) Upvoted: 11 May, '21 Comments: 1
Under consideration Analytics

Orders by Product [Analytics]

Merchants would like to see the number of orders a particular product has received in an Analytics report. [10]
Suggested by: John Slater (01 Nov, '18) Upvoted: 06 Mar Comments: 0
Under consideration Analytics

In-depth Product Report

We need extra fields within the Import/Export feature that will allow customers to export the following information regularly: 1. The amount of a specific product ...
Suggested by: Eve Bolan (11 Feb, '19) Upvoted: 15 Jun Comments: 9
Under consideration ImportExportSystem

Implementation of Click & Collect feature

Most of our orders are collected from our shop, although we do offer a postal option. Some of our customers get confused when after they choose FREE COLLECTION from ...
Suggested by: Olga Freely (30 Nov, '18) Upvoted: 12 Jun Comments: 6
Under consideration Delivery

Ability to offer an Affiliate Program

As influencers are becoming a more integral part of promoting products, they are going to want more than a free product and would probably want some kind of ...
Suggested by: Nicky (24 Oct, '18) Upvoted: 12 Jun Comments: 4
Under consideration Integrations

Courier Integration for Hermes

Allow integration of Hermes Courier as requested for other delivery types
Suggested by: Sam Ollis (17 Jun, '19) Upvoted: 15 Feb Comments: 3
Under consideration Delivery Integrations

X number of people have added this product to their cart

An urgency prompt on product pages that shows the number of customers who have added the same product into their cart (could be real numbers or pre-set) and ...
Suggested by: Antony (02 Nov, '18) Upvoted: 12 Jun Comments: 0
Under consideration Discounts New Functionality

Check for more than one of a product added to cart

Optional check - confirm if customers really want more than one of an item when they add it to their cart. Frequently getting customers who add two or more items ...
Suggested by: Steve Irwin Stamps (27 Nov, '18) Upvoted: 28 Aug, '20 Comments: 4
Under consideration Settings

Zero VAT orders to be clearly visible on the Orders page

As opposed to exporting all of the orders to a spreadsheet and looking for the zero VAT orders within the TotalTax column of the spreadsheet.
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 17 Aug, '21 Comments: 0
Under consideration Orders

Advanced Inventory Manager - Stop AIM From Reverting To 1st Page When Editing Products

When using Advanced Inventory Manager, I've sorted it so I can edit certain products first. Cannot this please be amended to staying on the page list I'm currently ...
Suggested by: Lynne (15 Jan, '19) Upvoted: 16 Jun, '21 Comments: 4
Under consideration Features

Automate submitting a sitemap to Google & Bing

Automating the process of submitting a sitemap to search engines, in particular Google and Bing, would allow for your shop's presence on them to be up to date. This ...
Suggested by: Katherine (15 Jan, '19) Upvoted: 12 Jun Comments: 4
Under consideration New Functionality

Change text in Wish List from 'No Longer Available' to 'Out of Stock'

Currently if a customer has an item in their wish list that is out of stock it tells them that the item is 'no longer available'. I have had customers be confused by ...
Suggested by: Kate Worthington (18 Nov, '20) Upvoted: 14 Jan Comments: 0
Under consideration Features

Please can you add clearpay

Please can you add clear pay as a payment option
Suggested by: Lisa thomas (29 May, '20) Upvoted: 24 Jun Comments: 5
Under consideration Integrations Payments

X number of people are viewing this product

On product pages display the number of other people viewing the same product (this could be real or pre-set number) that dynamically changes to put some urgency on a ...
Suggested by: Antony (02 Nov, '18) Upvoted: 08 Feb Comments: 5
Planned

The ability to Verify the Age of a buyer in the checkout flow

This is required for any shop selling age-restricted items.
Suggested by: Rebecca Waite (12 Oct, '18) Upvoted: 20 Sept Comments: 5
Under consideration CheckoutFlow

Tracking numbers from Click and Drop

After integrating the Royal Mail click and drop service have the packet/parcel tracking numbers added to the EKM order so it can be advised in the dispatch email to ...
Suggested by: Tony Jordan (28 Oct, '20) Upvoted: 31 May Comments: 3
Under consideration Integrations

Ability to print picking and packing lists

This is for trade and warehouse rather than printing invoices for the customer
Suggested by: Angela Avery (15 Nov, '18) Upvoted: 28 Feb Comments: 3
Under consideration Orders

Multi-Channel Stock Control

Suggested by: Jessie (14 Feb, '20) Upvoted: 13 Oct Comments: 2
Under consideration Integrations New Functionality

Advanced inventory feature, Attribute adding

I've started using the advanced inventory feature to fine tune some of our catagories (our products can be classed as from the same group but have differences etc) ...
Suggested by: Dave (29 Jan, '19) Upvoted: 18 May Comments: 2
Under consideration Features

Show saving figure next to price for sale items?

Suggested by: Lewis (14 Nov, '18) Upvoted: 03 Sept, '21 Comments: 2
Under consideration Discounts New Functionality

Promo stickers

It would be very handy if there were matching blank promo stickers within the images section, so that we can create our own additional stickers that match the rest, ...
Suggested by: Mark Lane (14 Jun, '19) Upvoted: 24 May Comments: 7
Under consideration

Update the Orders section to show whether customer emails have been delivered or bounced

It would be useful to know whether emails such as order confirmations sent by the EKM platform have been successfully delivered to the customer or bounced by their ...
Suggested by: Nick Stansfield (11 Jan, '21) Upvoted: 14 Jul Comments: 6
Under consideration Orders

Trade discount Enhancement - Multi level discounts for customers / product categories

Customers need multi-level discounts for customers and product categories so that products can have differing levels of discounts rather than a global discount across ...
Suggested by: Rebecca Waite (24 Jan, '19) Upvoted: 26 Feb, '21 Comments: 10
Under consideration Features

Photo Gallery

Being able to add photo albums which show designs available for each item would make life simpler. For some items there are so many choices that I either have to ...
Suggested by: Theresa Body (20 Jan, '19) Upvoted: 16 Feb Comments: 7
Under consideration Features Theme

Enable customers to filter out products that are not currently in-stock via the product filter

When a customer wishes to the use the product filter. It throws up a set of results which qualify for the attributes they wish. However if their requirement is also ...
Suggested by: Jack (12 Nov, '20) Upvoted: 2 days ago Comments: 6
Under consideration Categories Theme

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