Our customers made these suggestions for improving EKM. Suggestions for improving EKM.
EKM Customer Reviews
The ability to send end-users emails to leave reviews on Products and services, without using a third-party platform.
Pre-Order option on stock
Ability for customers to order a product that is not currently in stock but will be on a given date in the future. So rather than a stock value of "n" as currently, ...
Gift Card / Credit Generation
The ability to create a gift card / credit that allows for partial purchase - i.e. spend only part of the value.
Urgency countdown timer
To encourage people to buy from your shop you can have a timer on product pages that says “order within the next X hours and X mins to save / get it next day” they ...
Generate related products automatically
Right now we're having to select related products manually, which is quite time consuming. We should have the option to generate related products automatically - the ...
Easily add more tabs on product pages
So we can add tabs for product details, technical specs, delivery details, returns, etc... anything we want without having to go into custom html mode.
Bulk Discount Base Prices should adjust when the Product Price is changed
Base price SKU = £100.00 if this change due to a price increase or decrease then the discounts will change automatically!
Example:
1 @ £100.00
10 + 15% off (so ...
Save basket
Ability for the customer to start shopping, then save their basket(s) to come back to at a later date. Eg they might be shopping for Xmas presents, and waiting until ...
The ability to have more than one value associated with an attribute
A request to be able to have the same attribute multiple times on the same item.
for example if something is Blue/Green/Red have:
Colour - Blue
Colour - Green ...
Etsy Integration
Easily sync products between Etsy and EKM and vice versa making it easy to sell on the Etsy marketplace
Ability to Respond to Customers' Feedback
I think the ability to reply to a customer's feedback would be a useful addition, particularly to those of us in the handmade crafts sectors. It would show that their ...
Search function in Related Products
Be able to search for product names or codes within the Related Products section of the Edit interface. Some shops have thousands of products in different locations ...
Better Blog
The current blog isn’t very user friendly and the themes look totally different from my shop, can we get a simple and easy to use one that’s built into the shop.
Advanced inventory feature, Attribute adding
I've started using the advanced inventory feature to fine tune some of our catagories (our products can be classed as from the same group but have differences etc) ...
Advanced Inventory Manager - Stop AIM From Reverting To 1st Page When Editing Products
When using Advanced Inventory Manager, I've sorted it so I can edit certain products first. Cannot this please be amended to staying on the page list I'm currently ...
Change text in Wish List from 'No Longer Available' to 'Out of Stock'
Currently if a customer has an item in their wish list that is out of stock it tells them that the item is 'no longer available'. I have had customers be confused by ...
Promo stickers
It would be very handy if there were matching blank promo stickers within the images section, so that we can create our own additional stickers that match the rest, ...
EKM Labs blog - some suggestions for SEO
Hi
Can these be incorporated into the final version:
- SEO friendly category/topic pages URLs, rather than just 'topic6.asp'
- Be able to add SEO for topics
- ...
It would be useful to be able to download a list of 301 redirects from the site
currently you can import a spreadsheet of redirects you want to add to the 301 feature. but you can't download them which makes finding a specific redirect really hard.
X number of people are viewing this product
On product pages display the number of other people viewing the same product (this could be real or pre-set number) that dynamically changes to put some urgency on a ...
New customer Welcome Email
Once a new customer has created an account, they should receive a welcome email. The welcome email should be customisable, just like all the other outgoing emails ...
Photo Gallery
Being able to add photo albums which show designs available for each item would make life simpler. For some items there are so many choices that I either have to ...
Individual product age verification
It would be useful to have an option to have individual products having their own age verification. The vast majority of my products it wouldn't matter but when ...
Ability to download invoice when logged in as a customer on a shop
When logged in and viewing previous orders there isn't an option to view or print the invoice. This would be useful to add - I can imagine not every shop uses them ...
Trade discount Enhancement - Multi level discounts for customers / product categories
Customers need multi-level discounts for customers and product categories so that products can have differing levels of discounts rather than a global discount across ...
Ability to view customer wishlist
If we can see customer wishlists, we can then send "freebies" that we know they want.
Bulk discounts on Products with Variants
I would like to suggest that Bulk discounts are made an option when you have variants on a product. it seems pointless to not enable this feature.
EKM Bundle feature - Price Override
Currently the pricing model just adds the sum of all the items in the bundle.
Would be handy to have a "Price override" feature so you can set your own price for ...
Improvements to the Gift Card Feature
Now that the wonderful news of Gift Cards has arrived a number of improvements would be equally useful to have as it develops.
1 - Ability to create codes on the ...
Pictures to be added to reviews
I think picture reviews would be a great help for customers. I know I use image reviews sometimes to gauge the right shade or size of a product, this could help ...
More functionality for the Loyalty Points feature
Please add back end ability for example:
Points out standing by customer
Ability to send reminders to customers to use their points
Ability to offer “Double” ...
Gift Card Improvements
The gift card function is now live....but it is very limited so we would like to suggest some improvements before the all important festive period arrives. We know ...
Gift Card - Customer can enter the recipient's email
Currently there is no way for a customer when purchasing a gift card to enter the email and message of the intended recipient. They instead have the gift card sent ...
Customer Parcel/Shipping Tracking
Hello
I'd like to see a dedicated area on my website when a customer logs-in, so that they can track/trace their parcel right from within the website. ...
Password-Protected Areas
Password-protected pages to have e.g. reseller logins
Ability to change the number of loyalty points given per £1 spend
If possible we would like to change our system so that the customer has to spend £2.00 to get 1 point rather than £1.00 to get 1 point.
Also to create a lower ...
Add field for tariff codes
Add tariff codes to each product for sending orders outside U.K. or to N.I. Add codes to invoices and a tag for elsewhere. Also pass code through to Click and Drop, ...
Ability for us to Amend Customer Review Fields
We would like customer's just to leave their first name (or initials) rather than their full name when leaving a review. Our competitors can easily find our customers ...
Passwords for category pages
The ability to add a password for a category page. For example, if you wish to launch products for patreon members before the general public can buy them.
Wordpress Blog
Wordpress Blog
Why is the blog a seperate site rather than a feature of the actual website.
To build it as a feature so it's integrated, instead of people being ...
Allow Search by Barcode / EAN in Advanced Inventory Manager
Would be really handy to be able to search using the barcode / EAN Number in inventory manager - great for using with barcode reader too!
Loyalty Points for people sign up for an account
It would be a good idea to offer new visitors to your site an incentive to create an account and receive say 25 points (£2.50) immediately to use on there first order.
Wish List Enhancement - Clearing the List
Currently, if a customer adds items in their wish list to the cart, the items still stay in the wishlist which can lead to confusion and double buying. The only ...
Ebay order intergration
Allow ebay orders to be intergrated with EKM so they show up on the EKM order dashboard.
Ability to merge duplicate customers
Be able to merge together customers that have ordered more than once
Will give more accurate customer numbers and identify frequent shoppers
Change to the Advanced Inventory Manager
The ability to do a full item edit from the "All products" folder as a quicker means of editing multiple listings without having to go in and out of multiple folders ...
Time bound promo stickers
One of the bains of my life is removing the NEW IN promo sticker manually (a right pain when you have over 1500 lines). It would be great to see a function whereby ...
related products - bilateral connectivity
When check a related product - Given the option to add the relationship both ways
Show/Hide Variants
The ability to show/hide Variants instead of deleting them; if not wanting them to be shown on a live product.
Also the option to easy hide/show them whilst inside ...
Customer Login - New Create Password Email
With the new Customer Login area, you get to send an email to the customer to create the password. Can this be something that is made to be editable to allow it to ...