Suggestions for improving EKM.

Promo stickers

It would be very handy if there were matching blank promo stickers within the images section, so that we can create our own additional stickers that match the rest, ...
Suggested by: Mark Lane (14 Jun, '19) Upvoted: 22 May Comments: 7
Under consideration Features

Update the Orders section to show whether customer emails have been delivered or bounced

It would be useful to know whether emails such as order confirmations sent by the EKM platform have been successfully delivered to the customer or bounced by their ...
Suggested by: Nick Stansfield (11 Jan, '21) Upvoted: 16 Aug Comments: 6
Under consideration Orders

X number of people are viewing this product

On product pages display the number of other people viewing the same product (this could be real or pre-set number) that dynamically changes to put some urgency on a ...
Suggested by: Antony (02 Nov, '18) Upvoted: 08 Feb, '22 Comments: 5
Planned Features

The ability to Verify the Age of a buyer in the checkout flow

This is required for any shop selling age-restricted items.
Suggested by: Rebecca Waite (12 Oct, '18) Upvoted: 20 Sept, '22 Comments: 5
Under consideration CheckoutFlow

Advanced inventory feature, Attribute adding

I've started using the advanced inventory feature to fine tune some of our catagories (our products can be classed as from the same group but have differences etc) ...
Suggested by: Dave (29 Jan, '19) Upvoted: 18 May, '22 Comments: 2
Under consideration Features

Show saving figure next to price for sale items?

Suggested by: Lewis (14 Nov, '18) Upvoted: 03 Sept, '21 Comments: 2
Under consideration Discounts New Functionality

Trade discount Enhancement - Multi level discounts for customers / product categories

Customers need multi-level discounts for customers and product categories so that products can have differing levels of discounts rather than a global discount across ...
Suggested by: Rebecca Waite (24 Jan, '19) Upvoted: 22 Jun Comments: 11
Under consideration Features

Photo Gallery

Being able to add photo albums which show designs available for each item would make life simpler. For some items there are so many choices that I either have to ...
Suggested by: Theresa Body (20 Jan, '19) Upvoted: 04 Jul Comments: 9
Under consideration Features Theme

Discount Management - 'everything except' option

When offering a site wide discount on all except a few products eg gift vouchers it would be good to be able to have an everything except option rather than having to ...
Suggested by: Louise Ward (02 Dec, '20) Upvoted: 25 Apr Comments: 6
Under consideration Discounts

One single page for checkout

I think many people are leaving your shop after they see so many pages for the checkout and not seeing what payment method is available on you shop.
Suggested by: David (06 Jun) Upvoted: 22 Aug Comments: 3
Under consideration CheckoutFlow

New customer Welcome Email

Once a new customer has created an account, they should receive a welcome email. The welcome email should be customisable, just like all the other outgoing emails ...
Suggested by: Rob (12 Jul, '21) Upvoted: 10 Sept Comments: 1
Done Features

Email Templates to be more user friendly

Currently the email template looks like the attached it would look better if it didnt say ekm tags all over it and referenced exactly what information it was going to ...
Suggested by: Alison (03 Nov, '18) Upvoted: 25 Jul Comments: 1
Planned ShopEmails

EKM Labs blog - some suggestions for SEO

Hi Can these be incorporated into the final version: - SEO friendly category/topic pages URLs, rather than just 'topic6.asp' - Be able to add SEO for topics - ...
Suggested by: Chris (09 Apr, '22) Upvoted: 19 Jul Comments: 7
Under consideration Features

Abandoned Cart Email Random Code generator

We'd like to include some kind of discount code on the automatic abandoned cart emails, to offer like free delivery or 10% of whatever on the one day and two day ...
Suggested by: Sean @ Scentish (11 May, '22) Upvoted: 20 Jul Comments: 4
Under consideration Discounts

Pinterest Verified Merchant Status

Please could we have an integration built which allows the Pinterest tag in Google Tag Manager to read and recognise the products within the product feed? This would ...
Suggested by: Eve Bolan (27 Jun, '22) Upvoted: 16 Aug Comments: 1
Under consideration Integrations

X number of people have bought this item

An urgency prompt on product pages that shows the number of customers who have bought the same product (could be real numbers or pre-set) and dynamically updates to ...
Suggested by: Antony (02 Nov, '18) Upvoted: 04 Jul Comments: 1
Under consideration Discounts New Functionality

Varient Duplication

When creating each variant, we often find that most of the attributes for each variant are the same, for example just the MPN is different. At the moment, we have to ...
Suggested by: Barrie (14 Dec, '18) Upvoted: 30 Apr, '22 Comments: 11
Under consideration Products

Quantity column on order form

It would be useful if the quantity was moved over to the left hand side on the order form/invoice. We often have orders containing 100 different items going over 3 pages.
Suggested by: Kate Worthington (25 Sept, '19) Upvoted: 02 Sept, '21 Comments: 8
Under consideration Orders

Ability to delete individual variations

When creating 2 or more variation types on a product page, the variations are automatically created e.g. if selling a T-shirt with different sizes and colours. ...
Suggested by: Lawrence (07 Mar, '19) Upvoted: 20 May, '22 Comments: 7
Under consideration Products

Improvements to the Gift Card Feature

Now that the wonderful news of Gift Cards has arrived a number of improvements would be equally useful to have as it develops. 1 - Ability to create codes on the ...
Suggested by: Mark (17 Jun, '21) Upvoted: 20 Jan, '22 Comments: 5
Under consideration Features

Hiding variants which may not be available

An item may have a few variants but not all variants will be available to buy, but there is no way in hiding this so these will always display on the product page to ...
Suggested by: Hamzah Ahmed (19 Nov, '19) Upvoted: 25 Jul, '22 Comments: 3
Under consideration New Functionality Products

Product cost price feature, so we can see store margins, and total stock count feature,

Product cost price feature, so we can see what average margins store operates, and total stock count feature, to see how much stock value is loaded on website,
Suggested by: Arvy (26 Nov, '18) Upvoted: 11 Aug, '20 Comments: 3
Done Products

Ability to download invoice when logged in as a customer on a shop

When logged in and viewing previous orders there isn't an option to view or print the invoice. This would be useful to add - I can imagine not every shop uses them ...
Suggested by: Rebecca Waite (28 Feb, '19) Upvoted: 23 Feb, '22 Comments: 1
Under consideration Features

DHL integration

Calculate the exact postage cost and delivery time for customers.
Suggested by: Oliver Lomas (20 Feb, '19) Upvoted: 22 Jun Comments: 1
Under consideration Delivery Integrations

Worldpay upgrade to include ApplePay Payments

The current Worldpay Payment Gateways do not accept ApplePay payments, and we would like to see an update where these types of payments could be accepted on EKM ...
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 17 Apr, '22 Comments: 1
Not planned Integrations Payments

Auditing History

This was a suggestion that came up from some of the usability sessions. There should be a page within settings that shows the auditing history of a shop. This page ...
Suggested by: Michael Brownlee (03 May, '19) Upvoted: 13 Sept, '21 Comments: 7
Under consideration Settings

Individual product age verification

It would be useful to have an option to have individual products having their own age verification. The vast majority of my products it wouldn't matter but when ...
Suggested by: Mark Russell (08 Jul, '20) Upvoted: 08 Jun, '22 Comments: 5
Under consideration Features

Pictures to be added to reviews

I think picture reviews would be a great help for customers. I know I use image reviews sometimes to gauge the right shade or size of a product, this could help ...
Suggested by: Danielle Lambert (01 Jul, '20) Upvoted: 08 Jun, '21 Comments: 4
Done Features

Clear Filters option

Enable a button to allow a user to clear all filters so they do not have to manually uncheck everything to search again
Suggested by: James (20 Mar, '19) Upvoted: 05 Aug, '21 Comments: 4
Done Search Theme

Donations like eBay

Have the ability to add donations to selected products to selected charities.
Suggested by: Matt Nel (03 Aug, '19) Upvoted: 05 Apr Comments: 3
Under consideration CheckoutFlow Integrations

Apple Pay on Clear Accept

There seems to be a very heavy push for shop owners to use Clear Accept and move away from other gateways - particularly with the fee increases on Stripe. Please can ...
Suggested by: Rich (02 Aug, '22) Upvoted: 22 Aug Comments: 2
In Development EKM Pay

Credit note raised as separate linked order

The ability to raise a separate credit/refund note against orders rather than the refund being applied to the original order - as I understand it this would be more ...
Suggested by: Vicky McBride (22 Mar, '21) Upvoted: 12 Jun, '22 Comments: 2
Under consideration Orders

Click button send invoice to customer

There should be a one-click send invoice copy button on order screen
Suggested by: Dhillon (03 Jan, '19) Upvoted: 28 Feb, '22 Comments: 2
Under consideration Orders

Courier Intergration: APC Overnight

Intergation for APC Overnight courier
Suggested by: Peter (28 Nov, '18) Upvoted: 20 Jan Comments: 1
Under consideration Delivery Integrations

For order status updates to be editable in email editor

The most valuable email we send out is an order status update, this is the email the customer is most likely to open. Therefore these emails should be editable in the ...
Suggested by: Tom (22 May, '20) Upvoted: 08 Jan, '21 Comments: 4
Under consideration Settings

Bulk discounts on Products with Variants

I would like to suggest that Bulk discounts are made an option when you have variants on a product. it seems pointless to not enable this feature.
Suggested by: Mark (14 Feb, '19) Upvoted: 27 Sept, '22 Comments: 4
Planned Features

More Product Images

Have the functionality to add more than 5 product images
Suggested by: Georgia Cubbin (12 Aug, '19) Upvoted: 03 Feb, '21 Comments: 2
Done Products

Ability to view customer wishlist

If we can see customer wishlists, we can then send "freebies" that we know they want.
Suggested by: Sarah Short (21 May, '19) Upvoted: 29 Sept, '22 Comments: 2
Under consideration Features

Wordpress Blog

Wordpress Blog Why is the blog a seperate site rather than a feature of the actual website. To build it as a feature so it's integrated, instead of people being ...
Suggested by: Alan (23 Jul, '19) Upvoted: 27 Apr, '21 Comments: 1
Done Features

New Customer Promo Code Pop Up

When a customer visits the site a pop up screen provides a single use promo code to offer a new customer a discount to buy.
Suggested by: Mark (11 Dec, '18) Upvoted: 03 Jul, '21 Comments: 1
Under consideration Discounts New Functionality

Improvements to Email Notifications - Anti SPAM

EKM should send Webform emails from a different email, so rest of the legitimate notification can be whitelisted more easily. Email filter rules are easier to apply ...
Suggested by: Doug (14 Jul, '21) Upvoted: 31 Mar Comments: 0
Under consideration Settings Theme

Set date and time for product to go 'live'

Implement a time and date a hidden product goes 'live' and is displayed to the public. This would be used for items that have yet to be announced, allowing us to make ...
Suggested by: Charlie (07 May, '21) Upvoted: 08 Feb, '22 Comments: 0
Under consideration Products

A cookie bar that automatically prevents 3rd party cookies from firing until consent is given

A cookie bar that automatically prevents 3rd party cookies from firing until consent is given making use of facebook pixels and google analytics etc GDPR compliant.
Suggested by: Neil Reed (04 Feb, '21) Upvoted: 09 Mar, '21 Comments: 0
Done Theme

Product Options update price live the same as Product Variants

We have options on some of our products as well as variants (as we hit our maximum on variants) but frustratingly you have to go to the checkout to see how adding the ...
Suggested by: Range and Country (03 Aug, '21) Upvoted: 05 Jul Comments: 5
Under consideration Products

Product option, variant running total costs update

i have products with a huge amount choices. To achieve this I use a mixture of variants and options. My issue is that the total cost of the product doesn't update ...
Suggested by: Matt Whiteheas (24 Jan, '20) Upvoted: 08 Feb, '22 Comments: 3
Under consideration Products

EKM Bundle feature - Price Override

Currently the pricing model just adds the sum of all the items in the bundle. Would be handy to have a "Price override" feature so you can set your own price for ...
Suggested by: Mark Dean (08 Nov, '21) Upvoted: 23 Jan Comments: 1
Under consideration Features

Ability to re-order order statuses in the drop down

Some way to change the order of the status drop-down in the order screen, so you can put your most commonly used at the top, or have them in alphabetical order.
Suggested by: Kal (10 Sept, '19) Upvoted: 19 Apr, '22 Comments: 7
Under consideration Orders

Gift Card - Customer can enter the recipient's email

Currently there is no way for a customer when purchasing a gift card to enter the email and message of the intended recipient. They instead have the gift card sent ...
Suggested by: Callum (14 Jul, '21) Upvoted: 08 Feb, '22 Comments: 4
Done Features

Gift Card Improvements

The gift card function is now live....but it is very limited so we would like to suggest some improvements before the all important festive period arrives. We know ...
Suggested by: Anthony Rawson (20 Jul, '21) Upvoted: 08 Feb, '22 Comments: 3
Under consideration Features

Delivery charge before vat to be shown on customer invoices

Delivery charges on customer invoices and back end of shop has been changed to only show the cost excluding vat. Could we also have the price including vat please, as ...
Suggested by: Heather (25 Feb, '19) Upvoted: 12 Jul, '22 Comments: 3
Under consideration Orders