Suggestions for improving EKM.

Varient Duplication

When creating each variant, we often find that most of the attributes for each variant are the same, for example just the MPN is different. At the moment, we have to ...
Suggested by: Barrie (14 Dec, '18) Upvoted: 30 Apr Comments: 11
Under consideration Products

Quantity column on order form

It would be useful if the quantity was moved over to the left hand side on the order form/invoice. We often have orders containing 100 different items going over 3 pages.
Suggested by: Kate Worthington (25 Sept, '19) Upvoted: 02 Sept, '21 Comments: 8
Under consideration Orders

The ability to set a different stock warning level on individual Products

Currently, the low stock level warning on the Stock Control page applies to all Products within the shop. This request is for the functionality that would allow ...
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 09 Jun Comments: 7
Under consideration Settings

Discount Management - 'everything except' option

When offering a site wide discount on all except a few products eg gift vouchers it would be good to be able to have an everything except option rather than having to ...
Suggested by: Louise Ward (02 Dec, '20) Upvoted: 08 Feb Comments: 6
Under consideration Discounts

Ability to delete individual variations

When creating 2 or more variation types on a product page, the variations are automatically created e.g. if selling a T-shirt with different sizes and colours. ...
Suggested by: Lawrence (07 Mar, '19) Upvoted: 20 May Comments: 6
Under consideration Products

Improvements to the Gift Card Feature

Now that the wonderful news of Gift Cards has arrived a number of improvements would be equally useful to have as it develops. 1 - Ability to create codes on the ...
Suggested by: Mark (17 Jun, '21) Upvoted: 20 Jan Comments: 5
Under consideration Features

Pre-Order Button for some products, instead of Add to cart.

I sell a lot of products which are pre-orders, I state this clearly in the product description, but even this is not enough for some online shoppers. Instead of an ...
Suggested by: Edward Naisbitt (20 Jan, '21) Upvoted: 17 Nov Comments: 3

Hiding variants which may not be available

An item may have a few variants but not all variants will be available to buy, but there is no way in hiding this so these will always display on the product page to ...
Suggested by: Hamzah Ahmed (19 Nov, '19) Upvoted: 25 Jul Comments: 3
Under consideration New Functionality Products

Product cost price feature, so we can see store margins, and total stock count feature,

Product cost price feature, so we can see what average margins store operates, and total stock count feature, to see how much stock value is loaded on website,
Suggested by: Arvy (26 Nov, '18) Upvoted: 11 Aug, '20 Comments: 3

Ability to download invoice when logged in as a customer on a shop

When logged in and viewing previous orders there isn't an option to view or print the invoice. This would be useful to add - I can imagine not every shop uses them ...
Suggested by: Rebecca Waite (28 Feb, '19) Upvoted: 23 Feb Comments: 1
Under consideration Features

X number of people have bought this item

An urgency prompt on product pages that shows the number of customers who have bought the same product (could be real numbers or pre-set) and dynamically updates to ...
Suggested by: Antony (02 Nov, '18) Upvoted: 19 Aug, '21 Comments: 1
Under consideration Discounts New Functionality

Worldpay upgrade to include ApplePay Payments

The current Worldpay Payment Gateways do not accept ApplePay payments, and we would like to see an update where these types of payments could be accepted on EKM ...
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 17 Apr Comments: 1
Under consideration Integrations Payments

Email Templates to be more user friendly

Currently the email template looks like the attached it would look better if it didnt say ekm tags all over it and referenced exactly what information it was going to ...
Suggested by: Alison (03 Nov, '18) Upvoted: 22 Feb Comments: 0

Auditing History

This was a suggestion that came up from some of the usability sessions. There should be a page within settings that shows the auditing history of a shop. This page ...
Suggested by: Michael Brownlee (03 May, '19) Upvoted: 13 Sept, '21 Comments: 7
Under consideration Settings

Individual product age verification

It would be useful to have an option to have individual products having their own age verification. The vast majority of my products it wouldn't matter but when ...
Suggested by: Mark Russell (08 Jul, '20) Upvoted: 08 Jun Comments: 5
Under consideration Features

Pictures to be added to reviews

I think picture reviews would be a great help for customers. I know I use image reviews sometimes to gauge the right shade or size of a product, this could help ...
Suggested by: Danielle Lambert (01 Jul, '20) Upvoted: 08 Jun, '21 Comments: 4
Done Features

Clear Filters option

Enable a button to allow a user to clear all filters so they do not have to manually uncheck everything to search again
Suggested by: James (20 Mar, '19) Upvoted: 05 Aug, '21 Comments: 3
Under consideration Search Theme

Credit note raised as separate linked order

The ability to raise a separate credit/refund note against orders rather than the refund being applied to the original order - as I understand it this would be more ...
Suggested by: Vicky McBride (22 Mar, '21) Upvoted: 12 Jun Comments: 2
Under consideration

Click button send invoice to customer

There should be a one-click send invoice copy button on order screen
Suggested by: Dhillon (03 Jan, '19) Upvoted: 28 Feb Comments: 2
Under consideration Orders

Pinterest Verified Merchant Status

Please could we have an integration built which allows the Pinterest tag in Google Tag Manager to read and recognise the products within the product feed? This would ...
Suggested by: Eve Bolan (27 Jun) Upvoted: 28 Jun Comments: 1
Under consideration

Courier Intergration: APC Overnight

Intergation for APC Overnight courier
Suggested by: Peter (28 Nov, '18) Upvoted: 18 Nov Comments: 1
Under consideration Delivery Integrations

DHL integration

Calculate the exact postage cost and delivery time for customers.
Suggested by: Oliver Lomas (20 Feb, '19) Upvoted: 12 Jun Comments: 0
Under consideration Delivery Integrations

For order status updates to be editable in email editor

The most valuable email we send out is an order status update, this is the email the customer is most likely to open. Therefore these emails should be editable in the ...
Suggested by: Tom (22 May, '20) Upvoted: 08 Jan, '21 Comments: 4
Under consideration Settings

Bulk discounts on Products with Variants

I would like to suggest that Bulk discounts are made an option when you have variants on a product. it seems pointless to not enable this feature.
Suggested by: Mark (14 Feb, '19) Upvoted: 27 Sept Comments: 4
Planned Features

Cart Flow Pop-up to increase individual spend

It would be good if we had a pop-up that compared the existing Delivery Methods to the customer's cart and was able to calculate how much more they had to spend to ...
Suggested by: Eve Bolan (10 Nov, '21) Upvoted: 05 Jul Comments: 2
Under consideration Settings

More Product Images

Have the functionality to add more than 5 product images
Suggested by: Georgia Cubbin (12 Aug, '19) Upvoted: 03 Feb, '21 Comments: 2

Ability to view customer wishlist

If we can see customer wishlists, we can then send "freebies" that we know they want.
Suggested by: Sarah Short (21 May, '19) Upvoted: 29 Sept Comments: 2
Under consideration Features

Wordpress Blog

Wordpress Blog Why is the blog a seperate site rather than a feature of the actual website. To build it as a feature so it's integrated, instead of people being ...
Suggested by: Alan (23 Jul, '19) Upvoted: 27 Apr, '21 Comments: 1

New Customer Promo Code Pop Up

When a customer visits the site a pop up screen provides a single use promo code to offer a new customer a discount to buy.
Suggested by: Mark (11 Dec, '18) Upvoted: 03 Jul, '21 Comments: 1
Under consideration Discounts New Functionality

New customer Welcome Email

Once a new customer has created an account, they should receive a welcome email. The welcome email should be customisable, just like all the other outgoing emails ...
Suggested by: Rob (12 Jul, '21) Upvoted: 19 Aug Comments: 0
Under consideration Features

Set date and time for product to go 'live'

Implement a time and date a hidden product goes 'live' and is displayed to the public. This would be used for items that have yet to be announced, allowing us to make ...
Suggested by: Charlie (07 May, '21) Upvoted: 08 Feb Comments: 0
Under consideration Products

A cookie bar that automatically prevents 3rd party cookies from firing until consent is given

A cookie bar that automatically prevents 3rd party cookies from firing until consent is given making use of facebook pixels and google analytics etc GDPR compliant.
Suggested by: Neil Reed (04 Feb, '21) Upvoted: 09 Mar, '21 Comments: 0
Done Theme

Product option, variant running total costs update

i have products with a huge amount choices. To achieve this I use a mixture of variants and options. My issue is that the total cost of the product doesn't update ...
Suggested by: Matt Whiteheas (24 Jan, '20) Upvoted: 08 Feb Comments: 3
Under consideration Products

Donations like eBay

Have the ability to add donations to selected products to selected charities.
Suggested by: Matt Nel (03 Aug, '19) Upvoted: 09 Sept Comments: 3
Under consideration CheckoutFlow Integrations

Ability to re-order order statuses in the drop down

Some way to change the order of the status drop-down in the order screen, so you can put your most commonly used at the top, or have them in alphabetical order.
Suggested by: Kal (10 Sept, '19) Upvoted: 19 Apr Comments: 7
Under consideration Orders

Product Options update price live the same as Product Variants

We have options on some of our products as well as variants (as we hit our maximum on variants) but frustratingly you have to go to the checkout to see how adding the ...
Suggested by: Range and Country (03 Aug, '21) Upvoted: 22 Aug Comments: 3
Under consideration Products

Gift Card Improvements

The gift card function is now live....but it is very limited so we would like to suggest some improvements before the all important festive period arrives. We know ...
Suggested by: Anthony Rawson (20 Jul, '21) Upvoted: 08 Feb Comments: 3
Under consideration Features

Gift Card - Customer can enter the recipient's email

Currently there is no way for a customer when purchasing a gift card to enter the email and message of the intended recipient. They instead have the gift card sent ...
Suggested by: Callum (14 Jul, '21) Upvoted: 08 Feb Comments: 3
Under consideration Features

Delivery charge before vat to be shown on customer invoices

Delivery charges on customer invoices and back end of shop has been changed to only show the cost excluding vat. Could we also have the price including vat please, as ...
Suggested by: Heather (25 Feb, '19) Upvoted: 12 Jul Comments: 3
Under consideration Orders

Customer Parcel/Shipping Tracking

Hello I'd like to see a dedicated area on my website when a customer logs-in, so that they can track/trace their parcel right from within the website. ...
Suggested by: Alex Sheehan (30 Oct, '18) Upvoted: 03 May Comments: 2
Under consideration Features

It would be useful to be able to download a list of 301 redirects from the site

currently you can import a spreadsheet of redirects you want to add to the 301 feature. but you can't download them which makes finding a specific redirect really hard.
Suggested by: Danny (18 Feb, '20) Upvoted: 20 Sept Comments: 7
Under consideration Features

Flag for priority orders

Our orders have priority, standard and economy. It would be good to see more clearly on the order screen which are priority. So, when we have lots of orders, we ...
Suggested by: Mark Griffith (23 Jan, '19) Upvoted: 06 Sept, '19 Comments: 6
Under consideration Orders

Password-Protected Areas

Password-protected pages to have e.g. reseller logins
Suggested by: Brigitte (22 Oct, '18) Upvoted: 24 May, '21 Comments: 6
Under consideration Features

Improve file manager

The ability to sort images into named folders in the file manager. For example sort by product etc. This will make images alot easier to find.
Suggested by: Tom (21 Jun, '21) Upvoted: 13 Oct Comments: 3
Under consideration File Manager

Test Send for Outgoing Emails

Currently on the Outgoing Emails page within the back end of the EKM online shop platform, you can customise Outgoing Emails, but these do not have a Test Send ...
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 13 Jan Comments: 3
Under consideration Settings

remove product from Google feed etc

Add a set of attributes to products that allow/disallow the product to be included/excluded in the feeds for Google, Pinterest, Amazon etc.. Required because not all ...
Suggested by: David Graham (11 Nov, '20) Upvoted: 12 Jun, '21 Comments: 2
Under consideration GoogleTools

EKM Bundle feature - Price Override

Currently the pricing model just adds the sum of all the items in the bundle. Would be handy to have a "Price override" feature so you can set your own price for ...
Suggested by: Mark Dean (08 Nov, '21) Upvoted: 27 Sept Comments: 1
Under consideration Features


On our home pages we all have a special offer section or most popular etc we would love a what new feature but not one where you tick the product in and out one that ...
Suggested by: Jack Wilkinson (pawstrading) (05 Mar, '21) Upvoted: 24 Nov Comments: 1
Under consideration Products

Only X of this item left in stock

A dynamic updating prompt on product pages to warn customers they might loose out if they don’t buy now! It puts real urgency on customers and encourages them to ...
Suggested by: Antony (02 Nov, '18) Upvoted: 11 Sept, '21 Comments: 1
Under consideration Discounts New Functionality

Wish Lists - what have people saved? [Analytics]

Analytics report to see what products customers have added to their wish lists so we can see what’s popular and even see what specific customers have added so we can ...
Suggested by: Antony (03 Nov, '18) Upvoted: 28 Sept, '21 Comments: 0
Under consideration Analytics

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