Our customers made these suggestions for improving EKM. Suggestions for improving EKM.
Promo stickers
It would be very handy if there were matching blank promo stickers within the images section, so that we can create our own additional stickers that match the rest, ...
Under consideration
Features
Update the Orders section to show whether customer emails have been delivered or bounced
It would be useful to know whether emails such as order confirmations sent by the EKM platform have been successfully delivered to the customer or bounced by their ...
Under consideration
Orders
X number of people are viewing this product
On product pages display the number of other people viewing the same product (this could be real or pre-set number) that dynamically changes to put some urgency on a ...
Planned
Features
The ability to Verify the Age of a buyer in the checkout flow
This is required for any shop selling age-restricted items.
Under consideration
CheckoutFlow
Advanced inventory feature, Attribute adding
I've started using the advanced inventory feature to fine tune some of our catagories (our products can be classed as from the same group but have differences etc) ...
Under consideration
Features
Trade discount Enhancement - Multi level discounts for customers / product categories
Customers need multi-level discounts for customers and product categories so that products can have differing levels of discounts rather than a global discount across ...
Under consideration
Features
Photo Gallery
Being able to add photo albums which show designs available for each item would make life simpler. For some items there are so many choices that I either have to ...
Discount Management - 'everything except' option
When offering a site wide discount on all except a few products eg gift vouchers it would be good to be able to have an everything except option rather than having to ...
Under consideration
Discounts
One single page for checkout
I think many people are leaving your shop after they see so many pages for the checkout and not seeing what payment method is available on you shop.
Under consideration
CheckoutFlow
New customer Welcome Email
Once a new customer has created an account, they should receive a welcome email. The welcome email should be customisable, just like all the other outgoing emails ...
Done
Features
Email Templates to be more user friendly
Currently the email template looks like the attached it would look better if it didnt say ekm tags all over it and referenced exactly what information it was going to ...
Planned
ShopEmails
EKM Labs blog - some suggestions for SEO
Hi
Can these be incorporated into the final version:
- SEO friendly category/topic pages URLs, rather than just 'topic6.asp'
- Be able to add SEO for topics
- ...
Under consideration
Features
Abandoned Cart Email Random Code generator
We'd like to include some kind of discount code on the automatic abandoned cart emails, to offer like free delivery or 10% of whatever on the one day and two day ...
Under consideration
Discounts
Pinterest Verified Merchant Status
Please could we have an integration built which allows the Pinterest tag in Google Tag Manager to read and recognise the products within the product feed? This would ...
Under consideration
Integrations
X number of people have bought this item
An urgency prompt on product pages that shows the number of customers who have bought the same product (could be real numbers or pre-set) and dynamically updates to ...
Varient Duplication
When creating each variant, we often find that most of the attributes for each variant are the same, for example just the MPN is different. At the moment, we have to ...
Under consideration
Products
Quantity column on order form
It would be useful if the quantity was moved over to the left hand side on the order form/invoice. We often have orders containing 100 different items going over 3 pages.
Under consideration
Orders
Ability to delete individual variations
When creating 2 or more variation types on a product page, the variations are automatically created e.g. if selling a T-shirt with different sizes and colours. ...
Under consideration
Products
Improvements to the Gift Card Feature
Now that the wonderful news of Gift Cards has arrived a number of improvements would be equally useful to have as it develops.
1 - Ability to create codes on the ...
Under consideration
Features
Hiding variants which may not be available
An item may have a few variants but not all variants will be available to buy, but there is no way in hiding this so these will always display on the product page to ...
Product cost price feature, so we can see store margins, and total stock count feature,
Product cost price feature, so we can see what average margins store operates, and total stock count feature, to see how much stock value is loaded on website,
Done
Products
Ability to download invoice when logged in as a customer on a shop
When logged in and viewing previous orders there isn't an option to view or print the invoice. This would be useful to add - I can imagine not every shop uses them ...
Under consideration
Features
DHL integration
Calculate the exact postage cost and delivery time for customers.
Worldpay upgrade to include ApplePay Payments
The current Worldpay Payment Gateways do not accept ApplePay payments, and we would like to see an update where these types of payments could be accepted on EKM ...
Auditing History
This was a suggestion that came up from some of the usability sessions. There should be a page within settings that shows the auditing history of a shop. This page ...
Under consideration
Settings
Individual product age verification
It would be useful to have an option to have individual products having their own age verification. The vast majority of my products it wouldn't matter but when ...
Under consideration
Features
Pictures to be added to reviews
I think picture reviews would be a great help for customers. I know I use image reviews sometimes to gauge the right shade or size of a product, this could help ...
Done
Features
Clear Filters option
Enable a button to allow a user to clear all filters so they do not have to manually uncheck everything to search again
Donations like eBay
Have the ability to add donations to selected products to selected charities.
Apple Pay on Clear Accept
There seems to be a very heavy push for shop owners to use Clear Accept and move away from other gateways - particularly with the fee increases on Stripe. Please can ...
In Development
EKM Pay
Credit note raised as separate linked order
The ability to raise a separate credit/refund note against orders rather than the refund being applied to the original order - as I understand it this would be more ...
Under consideration
Orders
Click button send invoice to customer
There should be a one-click send invoice copy button on order screen
Under consideration
Orders
Courier Intergration: APC Overnight
Intergation for APC Overnight courier
For order status updates to be editable in email editor
The most valuable email we send out is an order status update, this is the email the customer is most likely to open. Therefore these emails should be editable in the ...
Under consideration
Settings
Bulk discounts on Products with Variants
I would like to suggest that Bulk discounts are made an option when you have variants on a product. it seems pointless to not enable this feature.
Planned
Features
Ability to view customer wishlist
If we can see customer wishlists, we can then send "freebies" that we know they want.
Under consideration
Features
Wordpress Blog
Wordpress Blog
Why is the blog a seperate site rather than a feature of the actual website.
To build it as a feature so it's integrated, instead of people being ...
Done
Features
New Customer Promo Code Pop Up
When a customer visits the site a pop up screen provides a single use promo code to offer a new customer a discount to buy.
Improvements to Email Notifications - Anti SPAM
EKM should send Webform emails from a different email, so rest of the legitimate notification can be whitelisted more easily. Email filter rules are easier to apply ...
Set date and time for product to go 'live'
Implement a time and date a hidden product goes 'live' and is displayed to the public. This would be used for items that have yet to be announced, allowing us to make ...
Under consideration
Products
A cookie bar that automatically prevents 3rd party cookies from firing until consent is given
A cookie bar that automatically prevents 3rd party cookies from firing until consent is given making use of facebook pixels and google analytics etc GDPR compliant.
Done
Theme
Product Options update price live the same as Product Variants
We have options on some of our products as well as variants (as we hit our maximum on variants) but frustratingly you have to go to the checkout to see how adding the ...
Under consideration
Products
Product option, variant running total costs update
i have products with a huge amount choices. To achieve this I use a mixture of variants and options. My issue is that the total cost of the product doesn't update ...
Under consideration
Products
EKM Bundle feature - Price Override
Currently the pricing model just adds the sum of all the items in the bundle.
Would be handy to have a "Price override" feature so you can set your own price for ...
Under consideration
Features
Ability to re-order order statuses in the drop down
Some way to change the order of the status drop-down in the order screen, so you can put your most commonly used at the top, or have them in alphabetical order.
Under consideration
Orders
Gift Card - Customer can enter the recipient's email
Currently there is no way for a customer when purchasing a gift card to enter the email and message of the intended recipient. They instead have the gift card sent ...
Done
Features
Gift Card Improvements
The gift card function is now live....but it is very limited so we would like to suggest some improvements before the all important festive period arrives. We know ...
Under consideration
Features
Delivery charge before vat to be shown on customer invoices
Delivery charges on customer invoices and back end of shop has been changed to only show the cost excluding vat. Could we also have the price including vat please, as ...
Under consideration
Orders