Our customers made these suggestions for improving EKM. Suggestions for improving EKM.
Filter variants
It would be a really useful feature if when adding variants, if for example there are two options, the second variant list is filtered based on the first option ...
Under consideration
Products
Cart Saver Enhancement
When at the checkout if the mouse is moved as if to close the screen, display a pop up saying "You have left something in your cart." "Would you like us to send you ...
Under consideration
Settings
Marketplace Capability
To have multiple sellers with unique logins selling their own products on a single domain, much like Etsy, Amazon, eBay, etc.
Under consideration
Miscellaneous
Change to the Advanced Inventory Manager
The ability to do a full item edit from the "All products" folder as a quicker means of editing multiple listings without having to go in and out of multiple folders ...
Under consideration
Features
Titles of People
A customer should be able to enter their honorific. "An honorific is a title that conveys esteem, courtesy, or respect for position or rank when used in addressing or ...
Under consideration
CheckoutFlow
Product Order in Cart
We would really appreciate the ability to make the products in the Cart and Order Emails appear in alphabetical order please. We have almost 6000 products so when ...
Not planned
Orders
Create an editable Classifications header as standard on spreadsheets generated by Import/Export
This would allow shop owners to edit Classifications onto different Products in bulk as opposed to assigning individual Classifications.
Under consideration
ImportExportSystem
Add free item to cart when discount is applied
When your discount adds a free item to your customer, this is automatically added to your cart.
Under consideration
Discounts
Pinterest Catalogs
Ability to be able to upload a product catalogue to Pinterest and organise it there.
Done
Integrations
Bulk Discount Prices in Product Export
Please can you include the bulk prices in the export products feature.
Bulk price updating is very time consuming per product via the website but would be very ...
Done
ImportExportSystem
Adding product images to invoices
With the new update to the orders section, we are now able to see images applied to items.
It would be useful if product images could also be added to the PDF ...
Done
Orders
Carousel or Automatic Slider in Aerial
Is it possible to enable the slider to slide automatically? Could a carousel feature be added to Aerial? On the subject of sliders, is it possible to add links to the ...
Done
Theme
Google Shopping - Sale Price Annotations
Would it be possible to add the functionality for sale price annotations to be added to the existing product feed? This would increase traffic to EKM online shops as ...
Done
Products
Time bound promo stickers
One of the bains of my life is removing the NEW IN promo sticker manually (a right pain when you have over 1500 lines). It would be great to see a function whereby ...
Under consideration
Features
Delivery Methods Based On Time
The ability to hide and show delivery methods depending on time.
For example, if you're a florist, you know you won't be able to fulfil next day delivery after a ...
Done
Delivery
Add auto-email to ask for review of products
It would be very useful if there was an email we could send asking for product reviews and that linked the product pages of the items ordered to make it easy. This ...
Under consideration
Settings
make it impossible for stock to enter a minus situation,
please make it possible for my stock to enter a minus situation , in other words , if I have run out of stock make it impossible for anyone to buy once it hits Zero stock
Planned
Settings
Ebay order intergration
Allow ebay orders to be intergrated with EKM so they show up on the EKM order dashboard.
Returns System
A return ticket system, that will allow customers to instantly open a return if eligible within 14-30 days by inputting their order number and specifying a return ...
Planned
Orders
Add delays to when emails should be sent out
A suggestion from a customer in regards to his transactional emails that are sent. He would like the ability to adjust the journey in which emails are sent out and ...
Under consideration
Settings
Show Paypal "Pay in 3" option on product page
Why does the option of selecting payPal "Pay in 3" not appear on product pages, at least the customer would know when looking at the product that they had the option ...
Wish List Analytics
Shop owners want the ability to see the products added to wish lists the most from within their Analytics section.
This data would make it easier for shop owners ...
Done
Analytics
Customer Login - New Create Password Email
With the new Customer Login area, you get to send an email to the customer to create the password. Can this be something that is made to be editable to allow it to ...
Planned
Features
Improvements to Customer Record - GDPR
Would be nice if their was an automated way that could CLICK a single button in customer record ( or other areas * and one could auto sanitize a customer record. ...
Add tracking information easier
Currently, to add tracking information you have to click edit and add it in then click save. would it be possible to add it to the main order page, and not having to ...
Planned
Orders
Ability to delete unused Attributes & Filter options
Over the years where I have added products (normally via spreadsheets), I have created too many similar Attributes and Filter Options by making spelling mistakes and ...
Under consideration
ImportExportSystem
Word Count In Product Full Description
For SEO purposes adding a word count to the product full description box so you know when you hit your 250-500 word count for our Google overlord. I'm aware you can ...
Planned
Products
Ebay import tool to sync with Ebay store inventory + more import options
This would be very helpful if all your products on EKM are imported from an Ebay shop and they are still for sale on Ebay. Rather than having to update manually the ...
Orders by category [Analytics]
Merchants would like to see the most popular categories for orders on their shop.
The report would display which categories got the most orders and the highest ...
Under consideration
Analytics
Restrict delivery options dependant on day of the week
For instance, on a Friday, don't show 'next day delivery' but offer 'Saturday delivery' instead.
Needs investigating.
Under consideration
Delivery
Filter Order By Payment Method
You should be able to filter orders by the payment method
Under consideration
Orders
Add Customer Forums to your shop
The ability to add a forum to an EKM online shop where customers can have discussions with each other about the Products being sold on the shop.
Under consideration
Miscellaneous
HMRC Compliant Invoices
Would a full HMRC compliant invoice be of benefit to anyone else? It should be quite simple for the EKM shop to generate an invoice for each order with the following ...
Under consideration
Orders
Additional stock availability options
Currently we have the option for In stock and Out of stock based on the level of stock.
We rely heavily on sales of pre order items and items which are out of stock ...
Under consideration
Settings
Landing Pages
Have the ability to add webpages which are not part of the menu. For example having an advert page which will recive traffic from google adverts etc
Under consideration
Miscellaneous
Ability to switch on Laybuy payments on for orders over a certain amount
While I think Laybuy is a fantastic addition, I don't really want customers using it for small orders given the higher % costs for using LayBuy. Therefore, I suggest ...
Show/Hide Variants
The ability to show/hide Variants instead of deleting them; if not wanting them to be shown on a live product.
Also the option to easy hide/show them whilst inside ...
Under consideration
Features
Give access to Advanced Inventory Manager on Staff account.
Currently we can give access to all features under staff account logins, but no option to select individual features to be accessable by staff.
We would like to add ...
Under consideration
Features
Re-Order Reminders
We need a repeat order reminder solution where we send an email to customer with a link to their previous order so that they can rebuy or amend as required.
There is ...
Ability to move featured products' positions on home page.
Can we please have the ability to move products in the special offers section as you can in the categories.
Under consideration
Theme
Packing Sheet
The ability to be able to print a picking/packing sheet with customers name and address plus the products ordered as an alternative/or addition to the order invoice.
Under consideration
Orders
Highlight a New Customer
We would like to be able to see when we receive an order from a new customer, as it would mean we could send them a personalised email or free offer. Could this ...
Planned
Features
Logo Builder High Resolution
Update logo builder so logos are downloaded in high resolution. So that the logos can be used for marketing materials, and not just for the shop logo
Search for shipping name in order search
This is to enable the order search to work for the delivery name as well as billing name.
Under consideration
Orders
Sales reports
report to say how many products have been sold by product code and date range
Under consideration
Analytics
DANGEROUS REFUND BUTTON to have 2nd stage confirmation
EKM has a very dangerous button. The REFUND BUTTON will lose you all of your income on one, accidental click. Yes, if you accidentally touch that button there is no ...
Done
Orders
Discount Management - Free Product in Cart
When offering a free product, have the option to add the product on the cart page itself (like a drop-down, for example). Currently you have to navigate away from the ...
Under consideration
Discounts
MFA / 2FA at Login Screen
Option to activate MFA / 2FA. As now a UK Government Requirement in Cyber Essentials 2023 for MFA to be on wherever possible in Cloud Apps. Most enterprise systems ...
Under consideration
New Functionality
Set Up Discounts Per Customer or Customer Group
The ability to assign a discount to a particular customer or a group of customers that you can create would be a great addition
Under consideration
Discounts