Our customers made these suggestions for improving EKM. Suggestions for improving EKM.

A suggestion from a customer in regards to his transactional emails that are sent. He would like the ability to adjust the journey in which emails are sent out and ...

To provide an original price indicator followed by a reduced price box, for use on clearance and sale items.

Be able to merge together customers that have ordered more than once Will give more accurate customer numbers and identify frequent shoppers

Shop owners want the ability to see the products added to wish lists the most from within their Analytics section. This data would make it easier for shop owners ...

Would like to be able to hide individual variant choices using the hidden field that exists rather than having to use the stock control on the shop.

With the new Customer Login area, you get to send an email to the customer to create the password. Can this be something that is made to be editable to allow it to ...

Having been told it is best to have a word count of at 500 words in the description to ensure Google sees your items, is it possible to have the ability to count the ...

It would be a really useful feature if when adding variants, if for example there are two options, the second variant list is filtered based on the first option ...

Would be nice if their was an automated way that could CLICK a single button in customer record ( or other areas * and one could auto sanitize a customer record. ...

Currently, to add tracking information you have to click edit and add it in then click save. would it be possible to add it to the main order page, and not having to ...

For SEO purposes adding a word count to the product full description box so you know when you hit your 250-500 word count for our Google overlord. I'm aware you can ...

This would be very helpful if all your products on EKM are imported from an Ebay shop and they are still for sale on Ebay. Rather than having to update manually the ...

Merchants would like to see the most popular categories for orders on their shop. The report would display which categories got the most orders and the highest ...

Ability to Submit the shops product feed to Google with product variants.

You should be able to filter orders by the payment method

Would a full HMRC compliant invoice be of benefit to anyone else? It should be quite simple for the EKM shop to generate an invoice for each order with the following ...

Please can you include the bulk prices in the export products feature. Bulk price updating is very time consuming per product via the website but would be very ...

Have the ability to add webpages which are not part of the menu. For example having an advert page which will recive traffic from google adverts etc

It would be helpful if we could have an option to bulk edit missing pages to the home page. For larger shops there often isn't enough time to appropriately re-direct ...

Why does the option of selecting payPal "Pay in 3" not appear on product pages, at least the customer would know when looking at the product that they had the option ...

While I think Laybuy is a fantastic addition, I don't really want customers using it for small orders given the higher % costs for using LayBuy. Therefore, I suggest ...

The ability to show/hide Variants instead of deleting them; if not wanting them to be shown on a live product. Also the option to easy hide/show them whilst inside ...

Currently we can give access to all features under staff account logins, but no option to select individual features to be accessable by staff. We would like to add ...

Currently I have lots of products with variants and I dont use stock inventory as I dont need to currently. If I have a variant go out of stock or unavailable for ...

I think this would make my website great! Instead of having to check my emails for a sales notfication. I would like to receive a notification to my iphone. The same ...

We need a repeat order reminder solution where we send an email to customer with a link to their previous order so that they can rebuy or amend as required. There is ...

Can we please have the ability to move products in the special offers section as you can in the categories.

Update logo builder so logos are downloaded in high resolution. So that the logos can be used for marketing materials, and not just for the shop logo

This is to enable the order search to work for the delivery name as well as billing name.

EKM has a very dangerous button. The REFUND BUTTON will lose you all of your income on one, accidental click. Yes, if you accidentally touch that button there is no ...

Over the years where I have added products (normally via spreadsheets), I have created too many similar Attributes and Filter Options by making spelling mistakes and ...

When offering a free product, have the option to add the product on the cart page itself (like a drop-down, for example). Currently you have to navigate away from the ...

Difficult to remove old images and replace with updates We have New images with upgraded watermarking We have to replace each and every single product image one by ...

I often get customers who wish to add to an order and with ClearAccept there is no way of taking the additional payment, only a refund button. Once an order is ...

The Bundle Feature is a great addition for upselling, but bundles are usually a group of products at a discount. Adding the option to have a different price to the ...

Make the pending a different colour or have as PE or PR to make it easier to tell the status without having to go into the order.

PaymentSense are a popular merchant services provider, claiming 70k customers. They have their own gateway and plugins or integrations for all the popular ecommerce ...

We would love to use the date picker for orders as all of our products are frozen so picking the correct day is very important to us. The currect one does not ...

Currently variants only display on the feed if the prices are the same as the default however it would be nice if it could do this even if they are different.

The ability to add a forum to an EKM online shop where customers can have discussions with each other about the Products being sold on the shop.

What I would like to be able to do is add multiple values to a custom attribute, which is then filterable, as if each option was a separate value. this is because i ...

The ability for the main account holder to see what staff members have done on the site. it could be a timestamp of a staff member creating a product or updating ...

Currently we have the option for In stock and Out of stock based on the level of stock. We rely heavily on sales of pre order items and items which are out of stock ...

When creating a new product the only options we have at the moment are 'Save & Close' & 'Save'. It would be really useful to be able to 'Save for later' or Save ...

Merchants would like a way of seeing the number of orders they received for weeks out of the year. This would display the number of orders for each week and the ...

The old system is outdated, difficult to use and needs a lot of manual input to get the discounts people need. We need a better discount management system that ...

Hello, We currently sell on Ebay, Etsy and Amazon, all of which allow us to upload videos directly in the same section for product images. It now seems very ...

Product bundle feature could be improved - at the moment if your product has variants there is no way to split them out to have product bundle variants at different ...