Suggestions for improving EKM.

Add delays to when emails should be sent out

A suggestion from a customer in regards to his transactional emails that are sent. He would like the ability to adjust the journey in which emails are sent out and ...
Suggested by: Michael Brownlee (12 Feb, '21) Upvoted: 27 Feb Comments: 1
Under consideration Settings

Reduced price option

To provide an original price indicator followed by a reduced price box, for use on clearance and sale items.
Suggested by: Steve (15 Aug, '19) Upvoted: 16 Aug, '21 Comments: 1
Under consideration Discounts

Ability to merge duplicate customers

Be able to merge together customers that have ordered more than once Will give more accurate customer numbers and identify frequent shoppers
Suggested by: Neil Molloy (05 Feb, '19) Upvoted: 22 Jun, '21 Comments: 1
Under consideration Features

Wish List Analytics

Shop owners want the ability to see the products added to wish lists the most from within their Analytics section. This data would make it easier for shop owners ...
Suggested by: John Slater (03 Dec, '18) Upvoted: 21 Jun, '21 Comments: 1

Photo of product ordered by customer to appear on invoice

Suggested by: Debbie Fogarty (07 Nov, '18) Upvoted: 24 Nov, '20 Comments: 1
Done Orders

Hide Individual Variants

Would like to be able to hide individual variant choices using the hidden field that exists rather than having to use the stock control on the shop.
Suggested by: Richard Ayris (01 Nov, '18) Upvoted: 25 Jul Comments: 1
Under consideration Products

Customer Login - New Create Password Email

With the new Customer Login area, you get to send an email to the customer to create the password. Can this be something that is made to be editable to allow it to ...
Suggested by: Richard Ayris (12 Oct, '18) Upvoted: 11 Jan, '21 Comments: 1

Word count added to main description area.

Having been told it is best to have a word count of at 500 words in the description to ensure Google sees your items, is it possible to have the ability to count the ...
Suggested by: Louise Woodward (09 Apr) Upvoted: 24 Oct Comments: 0
Planned Products

Filter variants

It would be a really useful feature if when adding variants, if for example there are two options, the second variant list is filtered based on the first option ...
Suggested by: Michael Conyers (24 Feb) Upvoted: 03 Apr Comments: 0
Under consideration Products

Improvements to Customer Record - GDPR

Would be nice if their was an automated way that could CLICK a single button in customer record ( or other areas * and one could auto sanitize a customer record. ...
Suggested by: Doug (10 Jun, '21) Upvoted: 04 Aug, '21 Comments: 0
Under consideration Features Orders

Add tracking information easier

Currently, to add tracking information you have to click edit and add it in then click save. would it be possible to add it to the main order page, and not having to ...
Suggested by: Craig Monk (04 May, '21) Upvoted: 08 Jun Comments: 0
Under consideration Orders

Word Count In Product Full Description

For SEO purposes adding a word count to the product full description box so you know when you hit your 250-500 word count for our Google overlord. I'm aware you can ...
Suggested by: Adam (25 Jan, '19) Upvoted: 30 Apr Comments: 0
Under consideration Products

Ebay import tool to sync with Ebay store inventory + more import options

This would be very helpful if all your products on EKM are imported from an Ebay shop and they are still for sale on Ebay. Rather than having to update manually the ...
Suggested by: Sorina Lupsa (30 Nov, '18) Upvoted: 03 Mar Comments: 0
Under consideration Features Integrations

Orders by category [Analytics]

Merchants would like to see the most popular categories for orders on their shop. The report would display which categories got the most orders and the highest ...
Suggested by: John Slater (01 Nov, '18) Upvoted: 20 Jul, '20 Comments: 0
Under consideration Analytics

Google Product Feed

Ability to Submit the shops product feed to Google with product variants.
Suggested by: Scott (24 Oct, '18) Upvoted: 03 Mar, '21 Comments: 0
Under consideration GoogleTools

Filter Order By Payment Method

You should be able to filter orders by the payment method
Suggested by: Lewis Harrison (05 Feb, '19) Upvoted: 03 May, '21 Comments: 4
Under consideration Orders

HMRC Compliant Invoices

Would a full HMRC compliant invoice be of benefit to anyone else? It should be quite simple for the EKM shop to generate an invoice for each order with the following ...
Suggested by: Dave Winship (31 Oct, '19) Upvoted: 16 Jun, '21 Comments: 2
Under consideration Orders

Bulk Discount Prices in Product Export

Please can you include the bulk prices in the export products feature. Bulk price updating is very time consuming per product via the website but would be very ...
Suggested by: Dave (26 Jul, '19) Upvoted: 13 Mar, '20 Comments: 2
Under consideration ImportExportSystem

Landing Pages

Have the ability to add webpages which are not part of the menu. For example having an advert page which will recive traffic from google adverts etc
Suggested by: Matt Nel (07 Mar, '19) Upvoted: 03 May, '21 Comments: 2
Under consideration Miscellaneous

Missing Page Re-direct

It would be helpful if we could have an option to bulk edit missing pages to the home page. For larger shops there often isn't enough time to appropriately re-direct ...
Suggested by: Vicky McBride (22 Mar, '21) Upvoted: 14 Oct Comments: 1
Under consideration Analytics

Show Paypal "Pay in 3" option on product page

Why does the option of selecting payPal "Pay in 3" not appear on product pages, at least the customer would know when looking at the product that they had the option ...
Suggested by: Lisa Daniel (14 Jan, '21) Upvoted: 12 Jun Comments: 1
Under consideration Integrations Payments

Ability to switch on Laybuy payments on for orders over a certain amount

While I think Laybuy is a fantastic addition, I don't really want customers using it for small orders given the higher % costs for using LayBuy. Therefore, I suggest ...
Suggested by: Andy (22 Nov, '20) Upvoted: 10 Mar, '21 Comments: 1
Under consideration Integrations Payments

Show/Hide Variants

The ability to show/hide Variants instead of deleting them; if not wanting them to be shown on a live product. Also the option to easy hide/show them whilst inside ...
Suggested by: Godfreys (17 Dec, '19) Upvoted: 25 Jul Comments: 1
Under consideration Features

Give access to Advanced Inventory Manager on Staff account.

Currently we can give access to all features under staff account logins, but no option to select individual features to be accessable by staff. We would like to add ...
Suggested by: Dave (21 Oct, '19) Upvoted: 01 Oct, '20 Comments: 1
Under consideration Features

Adding show/hide feature to product variants.

Currently I have lots of products with variants and I dont use stock inventory as I dont need to currently. If I have a variant go out of stock or unavailable for ...
Suggested by: Allan Treadwell (10 Jan, '19) Upvoted: 25 Jul Comments: 1
Under consideration Products

Smartphone Notification of Sale (same as eBay)

I think this would make my website great! Instead of having to check my emails for a sales notfication. I would like to receive a notification to my iphone. The same ...
Suggested by: MICHAEL CAMPBELL (08 Dec, '18) Upvoted: 10 Mar, '21 Comments: 1
Under consideration EKMApp

Re-Order Reminders

We need a repeat order reminder solution where we send an email to customer with a link to their previous order so that they can rebuy or amend as required. There is ...
Suggested by: Cathryn Zielinski (05 Jul) Upvoted: 09 Sept Comments: 0
Under consideration New Functionality Orders

Ability to move featured products' positions on home page.

Can we please have the ability to move products in the special offers section as you can in the categories.
Suggested by: Donna Blackman (26 Oct, '21) Upvoted: 29 Sept Comments: 0
Under consideration Theme

Logo Builder High Resolution

Update logo builder so logos are downloaded in high resolution. So that the logos can be used for marketing materials, and not just for the shop logo
Suggested by: Shane Dixon (08 Mar, '21) Upvoted: 10 May, '21 Comments: 0
Under consideration LogoBuilder Theme

Search for shipping name in order search

This is to enable the order search to work for the delivery name as well as billing name.
Suggested by: Claire Knowles (14 Jan, '21) Upvoted: 20 Jan, '21 Comments: 0
Under consideration Orders

DANGEROUS REFUND BUTTON to have 2nd stage confirmation

EKM has a very dangerous button. The REFUND BUTTON will lose you all of your income on one, accidental click. Yes, if you accidentally touch that button there is no ...
Suggested by: Carl Wilkes (11 Dec, '20) Upvoted: 08 Apr, '21 Comments: 0
Done Orders

Ability to delete unused Attributes & Filter options

Over the years where I have added products (normally via spreadsheets), I have created too many similar Attributes and Filter Options by making spelling mistakes and ...
Suggested by: Alan (30 Jul, '19) Upvoted: 30 Jun Comments: 0
Under consideration ImportExportSystem

Discount Management - Free Product in Cart

When offering a free product, have the option to add the product on the cart page itself (like a drop-down, for example). Currently you have to navigate away from the ...
Suggested by: Dominic (27 Mar, '19) Upvoted: 28 Jul, '21 Comments: 6
Under consideration Discounts

Remove Old images with Updated ones easier

Difficult to remove old images and replace with updates We have New images with upgraded watermarking We have to replace each and every single product image one by ...
Suggested by: David Roylance (06 Dec, '18) Upvoted: 30 Apr Comments: 3
Under consideration File Manager

Clear Accept - Addition to Order MOTO / VT

I often get customers who wish to add to an order and with ClearAccept there is no way of taking the additional payment, only a refund button. Once an order is ...
Suggested by: Peter (01 Apr) Upvoted: 17 Nov Comments: 2

Update the Bundle Feature to add a variable price, so that it can be used for discount bundles.

The Bundle Feature is a great addition for upselling, but bundles are usually a group of products at a discount. Adding the option to have a different price to the ...
Suggested by: Derwent Walsh (01 Nov, '21) Upvoted: 31 May Comments: 2
Under consideration Discounts Features

Make processing and pending easier to tell apart

Make the pending a different colour or have as PE or PR to make it easier to tell the status without having to go into the order.
Suggested by: Paula (22 Sept, '21) Upvoted: 25 Sept, '21 Comments: 2
Under consideration Orders

PaymentSense gateway integration

PaymentSense are a popular merchant services provider, claiming 70k customers. They have their own gateway and plugins or integrations for all the popular ecommerce ...
Suggested by: Paul (20 Dec, '18) Upvoted: 28 Dec, '20 Comments: 2
Under consideration Integrations

Date Picker (Update)

We would love to use the date picker for orders as all of our products are frozen so picking the correct day is very important to us. The currect one does not ...
Suggested by: Mike (26 Oct, '18) Upvoted: 02 Oct, '21 Comments: 2
Under consideration Orders

All variants to be output on product feeds

Currently variants only display on the feed if the prices are the same as the default however it would be nice if it could do this even if they are different.
Suggested by: Shane (22 Oct, '18) Upvoted: 23 Sept, '21 Comments: 2
Under consideration GoogleTools Integrations

Add Customer Forums to your shop

The ability to add a forum to an EKM online shop where customers can have discussions with each other about the Products being sold on the shop.
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 20 Dec, '19 Comments: 2
Under consideration Miscellaneous

cutsom Attribute with multiple Values

What I would like to be able to do is add multiple values to a custom attribute, which is then filterable, as if each option was a separate value. this is because i ...
Suggested by: Craig Monk (05 Aug, '21) Upvoted: 25 Jan Comments: 1
Under consideration Features

The ability to track what staff logins do on the site

The ability for the main account holder to see what staff members have done on the site. it could be a timestamp of a staff member creating a product or updating ...
Suggested by: Tom (22 Feb, '21) Upvoted: 13 Jul Comments: 1
Under consideration Features

Upgrade Search & make parameters editable without affecting theme code

Suggested by: Rebecca Waite (09 Dec, '20) Upvoted: 11 Feb, '21 Comments: 1
Under consideration Search

Additional stock availability options

Currently we have the option for In stock and Out of stock based on the level of stock. We rely heavily on sales of pre order items and items which are out of stock ...
Suggested by: Jonathon Wright (10 Sept, '19) Upvoted: 30 Apr Comments: 1
Under consideration Settings

When Creating A New Product - Have The Ability To 'Save Draft' & 'Preview'

When creating a new product the only options we have at the moment are 'Save & Close' & 'Save'. It would be really useful to be able to 'Save for later' or Save ...
Suggested by: Lynne (31 Jan, '19) Upvoted: 10 Jun Comments: 1
Under consideration New Functionality Products

Orders by week [Analytics]

Merchants would like a way of seeing the number of orders they received for weeks out of the year. This would display the number of orders for each week and the ...
Suggested by: John Slater (01 Nov, '18) Upvoted: 04 Feb, '20 Comments: 1
Under consideration Analytics

A new, better discount management system

The old system is outdated, difficult to use and needs a lot of manual input to get the discounts people need. We need a better discount management system that ...
Suggested by: Sean Kierans (25 Nov) Upvoted: today Comments: 0
Under consideration

Upload Product Video Directly to EKM

Hello, We currently sell on Ebay, Etsy and Amazon, all of which allow us to upload videos directly in the same section for product images. It now seems very ...
Suggested by: Ryan (07 Apr) Upvoted: 06 Oct Comments: 0
Under consideration New Functionality Products

Product bundles - Splitting amongst Variants

Product bundle feature could be improved - at the moment if your product has variants there is no way to split them out to have product bundle variants at different ...
Suggested by: Suzie S (27 Nov, '21) Upvoted: 28 Feb Comments: 0
Under consideration Features

Add new