Suggestions for improving EKM.

Filter variants

It would be a really useful feature if when adding variants, if for example there are two options, the second variant list is filtered based on the first option ...
Suggested by: Michael Conyers (24 Feb, '22) Upvoted: 20 Jul Comments: 0
Under consideration Products

Cart Saver Enhancement

When at the checkout if the mouse is moved as if to close the screen, display a pop up saying "You have left something in your cart." "Would you like us to send you ...
Suggested by: Paul R (12 Feb, '20) Upvoted: 19 Feb, '21 Comments: 0
Under consideration Settings

Marketplace Capability

To have multiple sellers with unique logins selling their own products on a single domain, much like Etsy, Amazon, eBay, etc.
Suggested by: EKM Customer (20 Nov, '19) Upvoted: 27 Nov, '22 Comments: 0
Under consideration Miscellaneous

Change to the Advanced Inventory Manager

The ability to do a full item edit from the "All products" folder as a quicker means of editing multiple listings without having to go in and out of multiple folders ...
Suggested by: Gary (11 Nov, '18) Upvoted: 21 Jan, '21 Comments: 0
Under consideration Features

Titles of People

A customer should be able to enter their honorific. "An honorific is a title that conveys esteem, courtesy, or respect for position or rank when used in addressing or ...
Suggested by: Mary Matthews (13 Aug, '19) Upvoted: 19 Jul, '20 Comments: 5
Under consideration CheckoutFlow

Product Order in Cart

We would really appreciate the ability to make the products in the Cart and Order Emails appear in alphabetical order please. We have almost 6000 products so when ...
Suggested by: Leon (26 Jun, '21) Upvoted: 02 Sept, '21 Comments: 4
Not planned Orders

Create an editable Classifications header as standard on spreadsheets generated by Import/Export

This would allow shop owners to edit Classifications onto different Products in bulk as opposed to assigning individual Classifications.
Suggested by: Eve Bolan (21 Oct, '19) Upvoted: 18 Feb, '22 Comments: 4
Under consideration ImportExportSystem

Add free item to cart when discount is applied

When your discount adds a free item to your customer, this is automatically added to your cart.
Suggested by: Michael Brownlee (28 Mar, '21) Upvoted: 26 Oct, '21 Comments: 3
Under consideration Discounts

Pinterest Catalogs

Ability to be able to upload a product catalogue to Pinterest and organise it there.
Suggested by: Jan (01 Sept, '19) Upvoted: 09 Sept, '22 Comments: 3

Bulk Discount Prices in Product Export

Please can you include the bulk prices in the export products feature. Bulk price updating is very time consuming per product via the website but would be very ...
Suggested by: Dave (26 Jul, '19) Upvoted: 04 Aug Comments: 3

Adding product images to invoices

With the new update to the orders section, we are now able to see images applied to items. It would be useful if product images could also be added to the PDF ...
Suggested by: Tom Walton (03 Jul, '19) Upvoted: 03 Feb, '21 Comments: 3
Done Orders

Carousel or Automatic Slider in Aerial

Is it possible to enable the slider to slide automatically? Could a carousel feature be added to Aerial? On the subject of sliders, is it possible to add links to the ...
Suggested by: HANNAH RODGERS (17 May, '22) Upvoted: 18 Jul, '22 Comments: 2
Done Theme

Google Shopping - Sale Price Annotations

Would it be possible to add the functionality for sale price annotations to be added to the existing product feed? This would increase traffic to EKM online shops as ...
Suggested by: Eve Bolan (05 Apr, '22) Upvoted: 19 Jul, '22 Comments: 2
Done Products

Time bound promo stickers

One of the bains of my life is removing the NEW IN promo sticker manually (a right pain when you have over 1500 lines). It would be great to see a function whereby ...
Suggested by: Kate (29 Apr, '20) Upvoted: 17 Nov, '21 Comments: 2
Under consideration Features

Delivery Methods Based On Time

The ability to hide and show delivery methods depending on time. For example, if you're a florist, you know you won't be able to fulfil next day delivery after a ...
Suggested by: Michael Brownlee (31 Jul, '19) Upvoted: 31 Jan, '21 Comments: 2
Done Delivery

Add auto-email to ask for review of products

It would be very useful if there was an email we could send asking for product reviews and that linked the product pages of the items ordered to make it easy. This ...
Suggested by: Neil Molloy (15 Jan, '19) Upvoted: 08 Feb, '22 Comments: 2
Under consideration Settings

make it impossible for stock to enter a minus situation,

please make it possible for my stock to enter a minus situation , in other words , if I have run out of stock make it impossible for anyone to buy once it hits Zero stock
Suggested by: shane russell varey (12 Jan, '19) Upvoted: 30 Apr, '22 Comments: 2
Planned Settings

Ebay order intergration

Allow ebay orders to be intergrated with EKM so they show up on the EKM order dashboard.
Suggested by: Louis Willison (24 Oct, '18) Upvoted: 12 Feb, '21 Comments: 2
Under consideration Features Integrations

Returns System

A return ticket system, that will allow customers to instantly open a return if eligible within 14-30 days by inputting their order number and specifying a return ...
Suggested by: Matt (22 Mar, '21) Upvoted: 23 Sept, '22 Comments: 1
Planned Orders

Add delays to when emails should be sent out

A suggestion from a customer in regards to his transactional emails that are sent. He would like the ability to adjust the journey in which emails are sent out and ...
Suggested by: Michael Brownlee (12 Feb, '21) Upvoted: 27 Feb, '22 Comments: 1
Under consideration Settings

Show Paypal "Pay in 3" option on product page

Why does the option of selecting payPal "Pay in 3" not appear on product pages, at least the customer would know when looking at the product that they had the option ...
Suggested by: Lisa Daniel (14 Jan, '21) Upvoted: 27 Apr Comments: 1
Under consideration Integrations Payments

Wish List Analytics

Shop owners want the ability to see the products added to wish lists the most from within their Analytics section. This data would make it easier for shop owners ...
Suggested by: John Slater (03 Dec, '18) Upvoted: 21 Jun, '21 Comments: 1
Done Analytics

Photo of product ordered by customer to appear on invoice

Suggested by: Debbie Fogarty (07 Nov, '18) Upvoted: 24 Nov, '20 Comments: 1
Done Orders

Customer Login - New Create Password Email

With the new Customer Login area, you get to send an email to the customer to create the password. Can this be something that is made to be editable to allow it to ...
Suggested by: Richard Ayris (12 Oct, '18) Upvoted: 11 Jan, '21 Comments: 1
Planned Features

Improvements to Customer Record - GDPR

Would be nice if their was an automated way that could CLICK a single button in customer record ( or other areas * and one could auto sanitize a customer record. ...
Suggested by: Doug (10 Jun, '21) Upvoted: 04 Aug, '21 Comments: 0
Under consideration Features Orders

Add tracking information easier

Currently, to add tracking information you have to click edit and add it in then click save. would it be possible to add it to the main order page, and not having to ...
Suggested by: Craig Monk (04 May, '21) Upvoted: 08 Jun, '22 Comments: 0
Planned Orders

Ability to delete unused Attributes & Filter options

Over the years where I have added products (normally via spreadsheets), I have created too many similar Attributes and Filter Options by making spelling mistakes and ...
Suggested by: Alan (30 Jul, '19) Upvoted: 08 Jun Comments: 0
Under consideration ImportExportSystem

Word Count In Product Full Description

For SEO purposes adding a word count to the product full description box so you know when you hit your 250-500 word count for our Google overlord. I'm aware you can ...
Suggested by: Adam (25 Jan, '19) Upvoted: 30 Apr, '22 Comments: 0
Planned Products

Ebay import tool to sync with Ebay store inventory + more import options

This would be very helpful if all your products on EKM are imported from an Ebay shop and they are still for sale on Ebay. Rather than having to update manually the ...
Suggested by: Sorina Lupsa (30 Nov, '18) Upvoted: 03 Mar, '22 Comments: 0
Under consideration Features Integrations

Orders by category [Analytics]

Merchants would like to see the most popular categories for orders on their shop. The report would display which categories got the most orders and the highest ...
Suggested by: John Slater (01 Nov, '18) Upvoted: 20 Jul, '20 Comments: 0
Under consideration Analytics

Restrict delivery options dependant on day of the week

For instance, on a Friday, don't show 'next day delivery' but offer 'Saturday delivery' instead. Needs investigating.
Suggested by: Michael Brownlee (25 Oct, '21) Upvoted: 11 Jul Comments: 4
Under consideration Delivery

Filter Order By Payment Method

You should be able to filter orders by the payment method
Suggested by: Lewis Harrison (05 Feb, '19) Upvoted: 03 May, '21 Comments: 4
Under consideration Orders

Add Customer Forums to your shop

The ability to add a forum to an EKM online shop where customers can have discussions with each other about the Products being sold on the shop.
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 16 Jul Comments: 3
Under consideration Miscellaneous

HMRC Compliant Invoices

Would a full HMRC compliant invoice be of benefit to anyone else? It should be quite simple for the EKM shop to generate an invoice for each order with the following ...
Suggested by: Dave Winship (31 Oct, '19) Upvoted: 16 Jun, '21 Comments: 2
Under consideration Orders

Additional stock availability options

Currently we have the option for In stock and Out of stock based on the level of stock. We rely heavily on sales of pre order items and items which are out of stock ...
Suggested by: Jonathon Wright (10 Sept, '19) Upvoted: 20 May Comments: 2
Under consideration Settings

Landing Pages

Have the ability to add webpages which are not part of the menu. For example having an advert page which will recive traffic from google adverts etc
Suggested by: Matt Nel (07 Mar, '19) Upvoted: 03 May, '21 Comments: 2
Under consideration Miscellaneous

Ability to switch on Laybuy payments on for orders over a certain amount

While I think Laybuy is a fantastic addition, I don't really want customers using it for small orders given the higher % costs for using LayBuy. Therefore, I suggest ...
Suggested by: Andy (22 Nov, '20) Upvoted: 10 Mar, '21 Comments: 1
Under consideration Integrations Payments

Show/Hide Variants

The ability to show/hide Variants instead of deleting them; if not wanting them to be shown on a live product. Also the option to easy hide/show them whilst inside ...
Suggested by: Godfreys (17 Dec, '19) Upvoted: 25 Jul, '22 Comments: 1
Under consideration Features

Give access to Advanced Inventory Manager on Staff account.

Currently we can give access to all features under staff account logins, but no option to select individual features to be accessable by staff. We would like to add ...
Suggested by: Dave (21 Oct, '19) Upvoted: 01 Oct, '20 Comments: 1
Under consideration Features

Re-Order Reminders

We need a repeat order reminder solution where we send an email to customer with a link to their previous order so that they can rebuy or amend as required. There is ...
Suggested by: Cathryn Zielinski (05 Jul, '22) Upvoted: 09 Sept, '22 Comments: 0
Under consideration New Functionality Orders

Ability to move featured products' positions on home page.

Can we please have the ability to move products in the special offers section as you can in the categories.
Suggested by: Donna Blackman (26 Oct, '21) Upvoted: 29 Sept, '22 Comments: 0
Under consideration Theme

Packing Sheet

The ability to be able to print a picking/packing sheet with customers name and address plus the products ordered as an alternative/or addition to the order invoice.
Suggested by: Vicky McBride (20 Oct, '21) Upvoted: 08 Jun Comments: 0
Under consideration Orders

Highlight a New Customer

We would like to be able to see when we receive an order from a new customer, as it would mean we could send them a personalised email or free offer. Could this ...
Suggested by: Tim Kay (13 May, '21) Upvoted: 18 May Comments: 0
Planned Features

Logo Builder High Resolution

Update logo builder so logos are downloaded in high resolution. So that the logos can be used for marketing materials, and not just for the shop logo
Suggested by: Shane Dixon (08 Mar, '21) Upvoted: 10 May, '21 Comments: 0
Under consideration LogoBuilder Theme

Search for shipping name in order search

This is to enable the order search to work for the delivery name as well as billing name.
Suggested by: Claire Knowles (14 Jan, '21) Upvoted: 20 Jan, '21 Comments: 0
Under consideration Orders

Sales reports

report to say how many products have been sold by product code and date range
Suggested by: David lord (07 Jan, '21) Upvoted: 27 Feb Comments: 0
Under consideration Analytics

DANGEROUS REFUND BUTTON to have 2nd stage confirmation

EKM has a very dangerous button. The REFUND BUTTON will lose you all of your income on one, accidental click. Yes, if you accidentally touch that button there is no ...
Suggested by: Carl Wilkes (11 Dec, '20) Upvoted: 08 Apr, '21 Comments: 0
Done Orders

Discount Management - Free Product in Cart

When offering a free product, have the option to add the product on the cart page itself (like a drop-down, for example). Currently you have to navigate away from the ...
Suggested by: Dominic (27 Mar, '19) Upvoted: 28 Jul, '21 Comments: 6
Under consideration Discounts

MFA / 2FA at Login Screen

Option to activate MFA / 2FA. As now a UK Government Requirement in Cyber Essentials 2023 for MFA to be on wherever possible in Cloud Apps. Most enterprise systems ...
Suggested by: Richard (17 Feb) Upvoted: 07 Mar Comments: 4
Under consideration New Functionality

Set Up Discounts Per Customer or Customer Group

The ability to assign a discount to a particular customer or a group of customers that you can create would be a great addition
Suggested by: Bob Evans (12 Nov, '18) Upvoted: 11 May Comments: 4
Under consideration Discounts