Suggestions for improving EKM.

Upload Product Video Directly to EKM

Hello, We currently sell on Ebay, Etsy and Amazon, all of which allow us to upload videos directly in the same section for product images. It now seems very ...
Suggested by: Ryan (07 Apr, '22) Upvoted: 06 Oct, '22 Comments: 0
Under consideration New Functionality Products

Product bundles - Splitting amongst Variants

Product bundle feature could be improved - at the moment if your product has variants there is no way to split them out to have product bundle variants at different ...
Suggested by: Suzie S (27 Nov, '21) Upvoted: 28 Feb, '22 Comments: 0
Under consideration Features

Packing Sheet

The ability to be able to print a picking/packing sheet with customers name and address plus the products ordered as an alternative/or addition to the order invoice.
Suggested by: Vicky McBride (20 Oct, '21) Upvoted: 23 Feb, '22 Comments: 0
Under consideration Orders

Text messaging via EKM

A feature to allow website owners to text message customers directly via the EKM portal, ideally with chat history so you can see and read previous sent and received ...
Suggested by: Emma (07 Oct, '21) Upvoted: 25 Feb, '22 Comments: 0
Under consideration Integrations New Functionality

Highlight a New Customer

We would like to be able to see when we receive an order from a new customer, as it would mean we could send them a personalised email or free offer. Could this ...
Suggested by: Tim Kay (13 May, '21) Upvoted: 26 Mar, '22 Comments: 0
Planned Features

Sales reports

report to say how many products have been sold by product code and date range
Suggested by: David lord (07 Jan, '21) Upvoted: 20 Jul, '21 Comments: 0
Under consideration Analytics

More detailed Theme Descriptions

Is it possible to have a more detailed catalogue of themes. We need a theme that can handle a very large number of categories / sub-categories and have images with ...
Suggested by: Neil Randle (22 Aug, '19) Upvoted: 18 May, '21 Comments: 0
Planned

Option to export out of stock products

When exporting products there is no option in exporting all products which are out of stock. This should be added as a function as it would save a lot of time for ...
Suggested by: Hamzah Ahmed (07 Apr, '19) Upvoted: 30 Apr, '22 Comments: 0
Under consideration ImportExportSystem

Shipping cost options for multiple items

I would love it if there was an option to add the postage cost if one item is being bought with another item, when shipping costs have been manually entered, to ...
Suggested by: Suzy (22 Nov, '18) Upvoted: 11 Feb, '20 Comments: 0
Under consideration Delivery

Delivery to UPS Access Points - select delivery point on checkout (Courier, UPS Local, shipping)

**Offer convenient delivery locations to help close more sales.** More shoppers are buying online because sometimes it's simply easier. Schedules are packed and ...
Suggested by: Rebecca Waite (14 Nov, '18) Upvoted: 23 Feb, '22 Comments: 0
Under consideration Delivery Integrations

Delete Unused and Suggested Custom Product Attributes

Within a product > Attributes When clicking on Custom Attribute Name to assign a custom attribute, there are so many suggestions coming up and it is so messy. We ...
Suggested by: Julie GSS (08 Nov, '18) Upvoted: 30 Apr, '22 Comments: 0
Under consideration Products

Orders by country [Analytics]

Merchants would like a report in the Analytics section to visualise the number of orders by country. This could be visualised on a map of the world and for ...
Suggested by: John Slater (01 Nov, '18) Upvoted: 09 Apr, '19 Comments: 0
Under consideration Analytics

ability to add an E.T.A date on out of stock products

Suggested by: Kelly Donaldson (24 Oct, '18) Upvoted: 13 Oct, '22 Comments: 0
Under consideration Settings

restrict payment options for certain products

Suggested by: Kasim Ideis (13 Oct, '20) Upvoted: 05 Oct, '22 Comments: 4
Under consideration Payments

Delivery - Product location

We have some of our product located in Germany, so shipping cost is higher. A delivery option that allows us to base delivery not just on destination but also on ...
Suggested by: RCToyWorld (03 Apr, '19) Upvoted: 16 Sept, '20 Comments: 3
Under consideration Delivery

Send newsletter discount codes automatically

When you offer a discount as a reward for signing up to your newsletter, as soon as someone confirms their subscription, the discount code should be sent to them ...
Suggested by: Sue (07 Nov, '18) Upvoted: 31 Dec, '21 Comments: 3
Under consideration Discounts

Sendcloud

cheap all in one shipping method www.sendcloud.co.uk
Suggested by: Paul (07 Feb, '22) Upvoted: 04 Jan Comments: 2
Under consideration Delivery Integrations

Trade Discounts - Mismatched Prices on Cart / Checkout and Invoice *Bad UX*

There is a mismatch when using trade pricing, once the item is added to the cart, we want pricing at the shopping cart/checkout and invoice stage to match the prices ...
Suggested by: Taras (24 May, '21) Upvoted: 13 May, '22 Comments: 2
Under consideration Features

Save Custom "Tracking" Delivery Companies / Adding to drop-down predefined list.

Ability for Users at add (and save) their Custom "Tracking" Delivery Companies, or ideally EKM to add across platform additional Firms/Tracking links into the drop ...
Suggested by: Doug (22 Dec, '20) Upvoted: 19 Mar, '21 Comments: 2
Under consideration Orders

POA Pricing Option

As we make some custom items to order, they vary in cost. From search results we can see people are searching for the custom items but we can't have them as a product ...
Suggested by: Roberto (06 Nov, '18) Upvoted: 13 May, '22 Comments: 2
Under consideration New Functionality Products

Better search statistics [Analytics]

Merchants would like to see the search statistics for their shop at a more fine grain level. Currently we only track the number of times a specific keyword was ...
Suggested by: John Slater (01 Nov, '18) Upvoted: 27 May, '21 Comments: 2
Under consideration Analytics

Add 'Copy Product' to drop down on product edit button on category page

So that instead of having to go in to edit a product, then scroll down to the 'copy' button, you can choose 'copy' from the list on category page (current list is ...
Suggested by: Janet Underhay (07 Sept, '21) Upvoted: 13 Oct, '21 Comments: 1
Under consideration Products Theme

Stock Arrival Date/ Delivery time

It would be extremely useful to be able to show an "expected or in stock date" under the thumbnails of products or then on the product page. It makes all the ...
Suggested by: Mohammed Naveed (09 Jun, '21) Upvoted: 23 Feb, '22 Comments: 1
Under consideration Products

Automatically exclude out of stock items from Google feed when set to not display out of stock items

If set to not show out of stock products, zero stock items are still in the feed. As the page does not exist, Google adds the product to the disapproved list. ...
Suggested by: Paul (19 May, '21) Upvoted: 11 Jul, '22 Comments: 1
Under consideration GoogleTools

Make the Edit product screen full screen.

When editing a product the screen that pops up is very small and requires a lot of scrolling up and down, especially when you have a product with lots of variants or ...
Suggested by: Tom (10 May, '21) Upvoted: 30 Apr, '22 Comments: 1
Under consideration New Functionality Products

Improvements to Promo Stickers

As no "text" editor for Promo stickers, one continually has to click on "Show more promo stickers" then tediously scroll to bottom to find stickers one has created. ...
Suggested by: Doug (04 Apr, '21) Upvoted: 07 Mar, '22 Comments: 1
Under consideration

Checkbox Auto BCC email on "Send order status email Update"

When sending Emails to customer such as email "Send order status email Update" - would be great if could just click a box to BCC the Shop master email ( or as set ...
Suggested by: Doug (16 Dec, '20) Upvoted: 25 Jul, '22 Comments: 1
Planned Orders

Remove the extra click to add images

When manually adding images to a product there is now a seemingly pointless extra click trhough. Please can we revert to the former system without the extra click
Suggested by: vicky mcbride (15 Oct, '20) Upvoted: 13 Oct, '22 Comments: 1
Under consideration Products

Live Stock Updates

Live stock within orders and customer baskets. We have problems where 2 customers can checkout the same product when only 1 is available. Could the cart be updated ...
Suggested by: Millie (21 Nov, '18) Upvoted: 06 Jan, '21 Comments: 1
Under consideration Settings

Discount Management - If running a sale the discounted price should show on product page

If running a sale the product page should automatically update and show the original and discount price. I know there is a RRP option but you need to us the ...
Suggested by: Gemma (21 Dec, '21) Upvoted: 04 Feb, '22 Comments: 0
Under consideration Discounts

Add the ability to integrate with third party postcode lookup services other than fetchify.

Currently EKM only offer fetchify for postcode lookup, the ability to link in with other postcode lookup companies like Royal Mail for example would be good. This ...
Suggested by: Tom (16 Dec, '21) Upvoted: 01 Feb, '22 Comments: 0
Under consideration Integrations

Pay by Bank (Open banking)

RE: Pay by Bank (open banking) This a verifiable bank transfer payment system. It is now used by HMRC and other companies. The benefit is there are no payment ...
Suggested by: Bryan Macadam (12 Dec, '21) Upvoted: 04 Feb, '22 Comments: 0
Under consideration Integrations Payments

Product weight as an attribute - be able to set this as show/hide

Some Merchants use the weight to decide which shipping method the order will receive, this weight isn't necessarily the weight of the item so they don't want this to ...
Suggested by: Michael Brownlee (25 Oct, '21) Upvoted: 27 Feb, '22 Comments: 0
Under consideration Products Theme

Option to include unit type / quantity after product price

It would be very handy to be able to indicate the unit type / quantity of each product to the customer i.e. per set of 4, per pair or each etc. For example: 16" ...
Suggested by: Duncan (23 Sept, '21) Upvoted: 12 Oct, '21 Comments: 0
Under consideration Products

Click and Collect

A drop down for multiple store locations to be added to the Click and Collect delivery option. We are currently having to create multiple delivery options with ...
Suggested by: Mark (09 Aug, '21) Upvoted: 11 Oct, '21 Comments: 0
Under consideration Delivery

Make image uploading a lot faster for variant items.

When uploading variant images it is very time consuming especially if you have a product with lots of variants. At the moment you have to go to Variants, Edit ...
Suggested by: Tom (10 May, '21) Upvoted: 03 Sept, '21 Comments: 0
Under consideration Products

6x4 Shipping address labels

Add the ability to print shipping labels at the standard 6x4 size
Suggested by: Jamie Loft (08 Apr, '21) Upvoted: 30 Apr, '22 Comments: 0
Under consideration Orders

Back to Top Button Feature - Idea

Make customers' shopping experience more convenient by allowing them to easily navigate back to the top! with a simple back to top button which will appear when ...
Suggested by: Michael Brownlee (29 Mar, '21) Upvoted: 30 Apr, '22 Comments: 0

Commodity Code / Country of Origin - Visibiity

Below Assumes a CC and COO have been listed as Attributes on Products. 3. CC and COO visibility (pre-sale) Issue: How can end customer find details if may be ...
Suggested by: Doug (04 Jan, '21) Upvoted: 08 Jun, '22 Comments: 0
Under consideration Features

Zenstores

Integrate your Web shop & Courier with automatic tracking info once dispatched.
Suggested by: Justin Howell (21 Oct, '20) Upvoted: 19 Aug, '22 Comments: 0
Under consideration Integrations

Image upload/file manager 'AI compression is not helping'

since ekm has added auto compression of image files we have had nothing but issues with image quality. Now the image files I have compressed myself using photoshop ...
Suggested by: james (11 Sept, '20) Upvoted: 17 Jan Comments: 0
Under consideration File Manager

Tweaked Themes

Once you have a theme tweaked it should be saved into your purchased themes, as I wasn't aware that once I had changed my theme I couldn't reinstate my original ...
Suggested by: mike (20 May, '19) Upvoted: 21 Feb, '21 Comments: 0
Under consideration Theme

Add the Wishlist to the page header

Have the wishlist visible on the site pages e.g. next to the shopping cart. At the moment customer have to go into there account and may not know to look there to ...
Suggested by: Denise (12 May, '19) Upvoted: 07 Nov, '20 Comments: 0
Under consideration Features

Change the way product images are shown on mobile so customers are not diverted to a new window

Either add minimise options or just maximise the picture as opposed to opening this in a new window when customers want to look at additional product images on the ...
Suggested by: Georgia Cubbin (06 Mar, '19) Upvoted: 04 Feb, '20 Comments: 0
Under consideration Products Theme

Search and replace text within multiple products

Suggested by: Mark (14 Jan, '19) Upvoted: 20 Mar, '21 Comments: 0
Under consideration Features

Orders by payment gateway [Analytics]

Merchants would like a report that shows the number of orders and total order value for the payment gateways they use. This would be useful for financial reasons ...
Suggested by: John Slater (01 Nov, '18) Upvoted: 12 Sept, '19 Comments: 0
Under consideration Analytics

Import Attributes from eBay

When importing products from eBay to also import all attributes including EAN across to the EKM shop. Also for this possibly be duplicated to GTIN attribute as well ...
Suggested by: Richard (12 Jun, '19) Upvoted: 30 Apr, '22 Comments: 6
Under consideration Features

Specific Payment Gateways only offered to trade customers

The ability to lock Purchase Orders or specific methods to approved customers (trade customers)
Suggested by: Rebecca (16 Apr, '20) Upvoted: 13 May, '22 Comments: 4
Under consideration Features Payments

Discount Management - to have a simple method for selecting products & assigning quantities

If you have a large database of products it is a very lengthy process (that can sometimes error and break) to select the products that you want a discount to apply to ...
Suggested by: Katherine (29 Mar, '19) Upvoted: 01 Feb, '21 Comments: 4
Under consideration Discounts

filter By "Delivery Method"

The ability to search for all orders based on delivery type ie 'standard' 'next day' .... this simple search function would have helped this christmas :(
Suggested by: james (15 Dec, '20) Upvoted: 12 May, '21 Comments: 3
Under consideration Orders