Our customers made these suggestions for improving EKM. Suggestions for improving EKM.
Upload Product Video Directly to EKM
Hello,
We currently sell on Ebay, Etsy and Amazon, all of which allow us to upload videos directly in the same section for product images.
It now seems very ...
Product bundles - Splitting amongst Variants
Product bundle feature could be improved - at the moment if your product has variants there is no way to split them out to have product bundle variants at different ...
Under consideration
Features
Packing Sheet
The ability to be able to print a picking/packing sheet with customers name and address plus the products ordered as an alternative/or addition to the order invoice.
Under consideration
Orders
Text messaging via EKM
A feature to allow website owners to text message customers directly via the EKM portal, ideally with chat history so you can see and read previous sent and received ...
Highlight a New Customer
We would like to be able to see when we receive an order from a new customer, as it would mean we could send them a personalised email or free offer. Could this ...
Planned
Features
Sales reports
report to say how many products have been sold by product code and date range
Under consideration
Analytics
More detailed Theme Descriptions
Is it possible to have a more detailed catalogue of themes. We need a theme that can handle a very large number of categories / sub-categories and have images with ...
Planned
Option to export out of stock products
When exporting products there is no option in exporting all products which are out of stock. This should be added as a function as it would save a lot of time for ...
Under consideration
ImportExportSystem
Shipping cost options for multiple items
I would love it if there was an option to add the postage cost if one item is being bought with another item, when shipping costs have been manually entered, to ...
Under consideration
Delivery
Delivery to UPS Access Points - select delivery point on checkout (Courier, UPS Local, shipping)
**Offer convenient delivery locations to help close more sales.**
More shoppers are buying online because sometimes it's simply easier. Schedules are packed and ...
Delete Unused and Suggested Custom Product Attributes
Within a product > Attributes
When clicking on Custom Attribute Name to assign a custom attribute, there are so many suggestions coming up and it is so messy. We ...
Under consideration
Products
Orders by country [Analytics]
Merchants would like a report in the Analytics section to visualise the number of orders by country.
This could be visualised on a map of the world and for ...
Under consideration
Analytics
ability to add an E.T.A date on out of stock products
Under consideration
Settings
restrict payment options for certain products
Under consideration
Payments
Delivery - Product location
We have some of our product located in Germany, so shipping cost is higher. A delivery option that allows us to base delivery not just on destination but also on ...
Under consideration
Delivery
Send newsletter discount codes automatically
When you offer a discount as a reward for signing up to your newsletter, as soon as someone confirms their subscription, the discount code should be sent to them ...
Under consideration
Discounts
Sendcloud
cheap all in one shipping method
www.sendcloud.co.uk
Trade Discounts - Mismatched Prices on Cart / Checkout and Invoice *Bad UX*
There is a mismatch when using trade pricing, once the item is added to the cart, we want pricing at the shopping cart/checkout and invoice stage to match the prices ...
Under consideration
Features
Save Custom "Tracking" Delivery Companies / Adding to drop-down predefined list.
Ability for Users at add (and save) their Custom "Tracking" Delivery Companies, or ideally EKM to add across platform additional Firms/Tracking links into the drop ...
Under consideration
Orders
POA Pricing Option
As we make some custom items to order, they vary in cost. From search results we can see people are searching for the custom items but we can't have them as a product ...
Better search statistics [Analytics]
Merchants would like to see the search statistics for their shop at a more fine grain level.
Currently we only track the number of times a specific keyword was ...
Under consideration
Analytics
Add 'Copy Product' to drop down on product edit button on category page
So that instead of having to go in to edit a product, then scroll down to the 'copy' button, you can choose 'copy' from the list on category page (current list is ...
Stock Arrival Date/ Delivery time
It would be extremely useful to be able to show an "expected or in stock date" under the thumbnails of products or then on the product page. It makes all the ...
Under consideration
Products
Automatically exclude out of stock items from Google feed when set to not display out of stock items
If set to not show out of stock products, zero stock items are still in the feed. As the page does not exist, Google adds the product to the disapproved list. ...
Under consideration
GoogleTools
Make the Edit product screen full screen.
When editing a product the screen that pops up is very small and requires a lot of scrolling up and down, especially when you have a product with lots of variants or ...
Improvements to Promo Stickers
As no "text" editor for Promo stickers, one continually has to click on "Show more promo stickers" then tediously scroll to bottom to find stickers one has created. ...
Under consideration
Checkbox Auto BCC email on "Send order status email Update"
When sending Emails to customer such as email "Send order status email Update" - would be great if could just click a box to BCC the Shop master email ( or as set ...
Planned
Orders
Remove the extra click to add images
When manually adding images to a product there is now a seemingly pointless extra click trhough. Please can we revert to the former system without the extra click
Under consideration
Products
Live Stock Updates
Live stock within orders and customer baskets.
We have problems where 2 customers can checkout the same product when only 1 is available. Could the cart be updated ...
Under consideration
Settings
Discount Management - If running a sale the discounted price should show on product page
If running a sale the product page should automatically update and show the original and discount price. I know there is a RRP option but you need to us the ...
Under consideration
Discounts
Add the ability to integrate with third party postcode lookup services other than fetchify.
Currently EKM only offer fetchify for postcode lookup, the ability to link in with other postcode lookup companies like Royal Mail for example would be good. This ...
Under consideration
Integrations
Pay by Bank (Open banking)
RE: Pay by Bank (open banking)
This a verifiable bank transfer payment system. It is now used by HMRC and other companies. The benefit is there are no payment ...
Product weight as an attribute - be able to set this as show/hide
Some Merchants use the weight to decide which shipping method the order will receive, this weight isn't necessarily the weight of the item so they don't want this to ...
Option to include unit type / quantity after product price
It would be very handy to be able to indicate the unit type / quantity of each product to the customer i.e. per set of 4, per pair or each etc.
For example:
16" ...
Under consideration
Products
Click and Collect
A drop down for multiple store locations to be added to the Click and Collect delivery option.
We are currently having to create multiple delivery options with ...
Under consideration
Delivery
Make image uploading a lot faster for variant items.
When uploading variant images it is very time consuming especially if you have a product with lots of variants. At the moment you have to go to Variants, Edit ...
Under consideration
Products
6x4 Shipping address labels
Add the ability to print shipping labels at the standard 6x4 size
Under consideration
Orders
Back to Top Button Feature - Idea
Make customers' shopping experience more convenient by allowing them to easily navigate back to the top! with a simple back to top button which will appear when ...
Planned
New Functionality
Commodity Code / Country of Origin - Visibiity
Below Assumes a CC and COO have been listed as Attributes on Products.
3. CC and COO visibility (pre-sale)
Issue: How can end customer find details if may be ...
Under consideration
Features
Zenstores
Integrate your Web shop & Courier with automatic tracking info once dispatched.
Under consideration
Integrations
Image upload/file manager 'AI compression is not helping'
since ekm has added auto compression of image files we have had nothing but issues with image quality.
Now the image files I have compressed myself using photoshop ...
Under consideration
File Manager
Tweaked Themes
Once you have a theme tweaked it should be saved into your purchased themes, as I wasn't aware that once I had changed my theme I couldn't reinstate my original ...
Under consideration
Theme
Add the Wishlist to the page header
Have the wishlist visible on the site pages e.g. next to the shopping cart.
At the moment customer have to go into there account and may not know to look there to ...
Under consideration
Features
Change the way product images are shown on mobile so customers are not diverted to a new window
Either add minimise options or just maximise the picture as opposed to opening this in a new window when customers want to look at additional product images on the ...
Search and replace text within multiple products
Under consideration
Features
Orders by payment gateway [Analytics]
Merchants would like a report that shows the number of orders and total order value for the payment gateways they use.
This would be useful for financial reasons ...
Under consideration
Analytics
Import Attributes from eBay
When importing products from eBay to also import all attributes including EAN across to the EKM shop. Also for this possibly be duplicated to GTIN attribute as well ...
Under consideration
Features
Specific Payment Gateways only offered to trade customers
The ability to lock Purchase Orders or specific methods to approved customers (trade customers)
Discount Management - to have a simple method for selecting products & assigning quantities
If you have a large database of products it is a very lengthy process (that can sometimes error and break) to select the products that you want a discount to apply to ...
Under consideration
Discounts
filter By "Delivery Method"
The ability to search for all orders based on delivery type ie 'standard' 'next day' ....
this simple search function would have helped this christmas :(
Under consideration
Orders