Our customers made these suggestions for improving EKM. Suggestions for improving EKM.
Can we implement an 'Always in Stock' option as part of the stock system.
Instead of letting shop owners enter huge numbers as a stock value when they have products that will never go out of stock. Can we have an option so that the shop ...
Under consideration
Settings
Separate product image on category page to variants
At present, the image that shows on the category page for a product, is the default variant. It would be hugely useful if this could be a different image to the ...
Under consideration
Products
Editable Fields for Delivery Methods (Weight and Price restrictions)
Currently when using a delivery method that would contain a long list of additional costs or weights, and you would need to amend a certain weight bracket, you would ...
Under consideration
Delivery
Improvements to cost price.
The cost price section seems a little useless at the moment, it would be better if it calculated or showed profit margin based off the information and if you could ...
Password protected category
I would like to have a Password protected category within my shop that I can list wholesale items that the retail customers are not able to see.
Product Purchase Limitation - The ability to reserve a specific amount of items per address.
Currently, a shop that sells limited edition items is attempting to limit these to one per household, but the system allows customers to purchase multiples at a time ...
Under consideration
Return individual items
Would love a feature when customers return individual items we can put them back in stock.
I know there is a 'return stock' button, but this returns the whole ...
Planned
Orders
Loyalty Points - option to exclude certain Products from accruing points
Option to exclude certain Products from being awarded Loyalty Points. i.e. make those Products exempt from accruing Loyalty Points.
Perhaps via the option of showing ...
Under consideration
Features
Add an enable add to cart button to variants
Adding an enable add to cart to button for each variant would be so useful, if like me, you don't use the stock facility, so I can stop customers ordering out of ...
Under consideration
Products
Add More Buttons in Advanced Inventory Manager for weight, stock, etc the same way we can bulk updat
Add More Buttons in Advanced Inventory Manager for weight, stock, etc. so we can bulk update stock the same way we can currently bulk update adjust prices.
Planned
Features
"Display Out Of Stock Products" - Overide
Whilst option across the board to "Display Out Of Stock Products" is Enabled. And also a Message can be displayed.
Very useful would be to "overide" individual ...
Under consideration
Settings
Add product name to Edit Product window
When editing/adding a product there is no way to know the name of the product once you have moved from the "basic details" section. It would be useful to have the ...
Under consideration
Products
Add review product option on customer accounts order history page.
When a customer has registered and has an account with your website they can view their order history. On this page it would be good if after a certain amount of time ...
Under consideration
Features
Include picture into email templates
Would it be possible to enhance the email templates so a mini picture of the product customers have ordered is in the email? This is quite a common creature when I ...
Done
Settings
email marketing
When customer enter his email to the box. the Pop up message is "Thanks. You've been subscribed". In fact, they need to click the link of the auto reply form. The ...
Under consideration
Vat totals at all stages cart, basket, invoicing is not displayed correctly
In the cart, basket, invoices It displays.................
products - net price
subtotal ( net price off the products only )
delivery - net price
VAT
Total price ...
Under consideration
Orders
Product Images - More Info
Hi - Please could you add the file size of the image in the file manager. That would make it easy to weed out the big ones. Thanks
Under consideration
File Manager
Add a Compare feature - Comparison of Products
The Product Comparison feature allows customers to add multiple products to a "comparison list" on the compare page. The products in the list are displayed together ...
Under consideration
New Functionality
Discontinue when out
The ability to set a product to remove itself from sale when it is sold out regardless of stock control settings. This is great for one off and seasonal products,
Under consideration
Discounts
Integrated PayPal Refunds
Integrate PayPal into the orders so it's as simple as Klarna to refund back to PayPal too.
Done
Variants - Push cutomers to making a selection if a product has a variant
Push customer to making a choice, usually the default option is selected without customer realising that is not what they want.
Under consideration
Products
Promo Stickers - Add a Black Friday banner
Can we create a Black Friday banner in the Promo Sticker Library please?
Under consideration
Features
Apple Pay on Clear Accept
There seems to be a very heavy push for shop owners to use Clear Accept and move away from other gateways - particularly with the fee increases on Stripe. Please can ...
Under consideration
Improvement to Customer Support Notices of Issues
Would EKM please improve their customer support notices. If EKM know about a issues then pleae notify us via email.
Latest is loss of images when one edits the ...
Under consideration
Miscellaneous
Improvements to Email Templates -"Test" Email template Button
We cannot see what email content is being sent to customer without trying on Live site. This is bad practice.
Even using Test Websites, one cannot create orders, ...
Planned
Settings
Integration with Royal Mail click and collect API
Add in the framework needed to work with Royal Mails collect from post office API system. This will allow customers to select a post office they would like to collect ...
The ability to add more than one tracking number.
If you receive a large order you can only enter one tracking number into the tracking field. Add the ability for multiple parcels.
Under consideration
Delivery
Allow more consistent customisation of Themes - specifically text colour
The Themes are great, but they lack the consistent capabilities to change the colour of all the text on the site, and require EKM Designer (sometimes at a cost to the ...
Under consideration
Theme
Product Compare Feature - Idea
A product comparison feature which helps a customer match products with products of similar properties but different values.
This feature can really help customers ...
Under consideration
New Functionality
Automatically set the closing and opening dates in holiday mode.
To have the ability to automatically set the closing and opening dates in holiday mode.
Under consideration
Features
Improved order status email templates
Create some better order status email templates which are more visually appealing and fit in with the stores theme.
Done
Settings
The ability to edit / add attributes for all variants on a product
Make it easier to add attributes to all the variants in a product instead of having to go back and forth editing every single variant which is very time consuming.
Under consideration
Products
Add Apple Pay to Cart Page so customers can checkout quickly
Currently to use Apple Pay, customers have to checkout using Stripe and input all of their delivery/billing info. Customers use Apple Pay as an express checkout ...
Under consideration
Collection Time Slots at Checkout
Allow customers to indicate their desired collection using time and date slots during the checkout process.
Under consideration
Delivery
Request new google feed after changes made to the shop
The google feed is being updated once a day (to my knowledge). It would be useful to request a new feed after updates to the products on the website, so they are ...
Under consideration
GoogleTools
some way of seeing which products show in which categories
if a product is listed in multiple categories there should be away perhaps in the inventory manager to see all the categories it is listed in
Under consideration
Features
Add Fetchify To Quote / Customer Order Page On The Backend
Postcode Ferret used to work brilliantly on the Quote page in the backend. Now we've been pushed over to Fetchify the postcode lookup no longer works! It's essential ...
Done
Orders
Move 'Additional Checkout Information' towards the top of Order Page
I have to scroll down on every order, just in case a Customer has left a note for the order. If it is higher up on the page, it will be visible straight away.
Under consideration
Orders
Is it possible to product feed in xml format
customer are using the product feed for more and more 3rd party features, is it possible to produce a feed that is .xml rather than .txt
Under consideration
GoogleTools
Text Background or Shadow - Category Promo Grid - Aerial
Text on category image grid images can get lost in the image. At the moment, the only solution is to add a colour filter to the image. Is it possible to add a text ...
Under consideration
Theme
Gift Cards - Different Images for different Variants
Would it be possible to add the ability for different images to be added to the different Gift Card Variants?
Under consideration
Product Tabs - Ability to turn off attributes on tab button.
We use many attributes in our features but don’t necessarily want them to show on the product page, which they do if we have tabs enabled. A simple way to hide this ...
Under consideration
Products
Scheduling a product going LIVE
Would be great for marketing purposes to be able to schedule a product to go live (be visible / be able to be added to cart).
Turn off order received emails.
Would it be possible to have it so shop owners can turn off order placed emails, or allow them to sent the emails to a separate address as stock level and enquiry ...
Under consideration
Settings
Finally Correct Long Term Issue of Incorrect VAT Calculation on Delivery
Been asking for this to be done correctly for approx 7/8 years now. EKM system has never correctly calculated VAT on delivery when a shop sells a mix of zero and ...
Under consideration
Orders
Live sales pop-up showing visitors recent orders from others
It would be useful and perhaps increase sales if we would be able to have a live sales pop up which shows visitors what other people are buying displaying ...
Under consideration
Integrations
Ability to share cart publicly, both by shop owners and customers.
"Shared Cart" functionality, that would allow a customer to add their products to a cart and then share a link to their cart with another person to continue to order. ...
Under consideration
Settings
Bulk updates for redirects (Missing Pages section)
Section in question - Analytics > Shop Health > Missing Pages
I'd love if you were able to add a feature whereby you could select a tick box next to each redirect ...
Under consideration
Analytics
full support for other payment gateways other than PayPal and Clearaccept
As per title full support for i.e WorldPay and other payment gateways, basically the way it used to be.