Suggestions for improving EKM.

Can we implement an 'Always in Stock' option as part of the stock system.

Instead of letting shop owners enter huge numbers as a stock value when they have products that will never go out of stock. Can we have an option so that the shop ...
Suggested by: Michael Brownlee (08 Oct, '19) Upvoted: 30 Apr, '22 Comments: 3
Under consideration Settings

Separate product image on category page to variants

At present, the image that shows on the category page for a product, is the default variant. It would be hugely useful if this could be a different image to the ...
Suggested by: AndreG (24 Sept, '19) Upvoted: 06 Oct, '21 Comments: 3
Under consideration Products

Editable Fields for Delivery Methods (Weight and Price restrictions)

Currently when using a delivery method that would contain a long list of additional costs or weights, and you would need to amend a certain weight bracket, you would ...
Suggested by: Hamzah Ahmed (20 Nov, '18) Upvoted: 21 Apr, '22 Comments: 3
Under consideration Delivery

Improvements to cost price.

The cost price section seems a little useless at the moment, it would be better if it calculated or showed profit margin based off the information and if you could ...
Suggested by: Tom (03 Jul, '21) Upvoted: 03 Sept, '21 Comments: 2
Under consideration ImportExportSystem Products

Password protected category

I would like to have a Password protected category within my shop that I can list wholesale items that the retail customers are not able to see.
Suggested by: Keith Birch (02 Aug, '19) Upvoted: 20 Apr, '22 Comments: 2
Under consideration Features Theme

Product Purchase Limitation - The ability to reserve a specific amount of items per address.

Currently, a shop that sells limited edition items is attempting to limit these to one per household, but the system allows customers to purchase multiples at a time ...
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 19 Jul, '21 Comments: 2
Under consideration

Return individual items

Would love a feature when customers return individual items we can put them back in stock. I know there is a 'return stock' button, but this returns the whole ...
Suggested by: Kit Wong (16 Dec, '21) Upvoted: 14 Jun, '22 Comments: 1
Planned Orders

Loyalty Points - option to exclude certain Products from accruing points

Option to exclude certain Products from being awarded Loyalty Points. i.e. make those Products exempt from accruing Loyalty Points. Perhaps via the option of showing ...
Suggested by: Chris (16 Jun, '21) Upvoted: 30 Jun, '21 Comments: 1
Under consideration Features

Add an enable add to cart button to variants

Adding an enable add to cart to button for each variant would be so useful, if like me, you don't use the stock facility, so I can stop customers ordering out of ...
Suggested by: Donna Blackman (08 Feb, '21) Upvoted: 25 Jul, '22 Comments: 1
Under consideration Products

Add More Buttons in Advanced Inventory Manager for weight, stock, etc the same way we can bulk updat

Add More Buttons in Advanced Inventory Manager for weight, stock, etc. so we can bulk update stock the same way we can currently bulk update adjust prices.
Suggested by: Nicky Evans (26 Jan, '21) Upvoted: 11 Jul, '21 Comments: 1
Planned Features

"Display Out Of Stock Products" - Overide

Whilst option across the board to "Display Out Of Stock Products" is Enabled. And also a Message can be displayed. Very useful would be to "overide" individual ...
Suggested by: Doug (09 Dec, '20) Upvoted: 30 Apr, '22 Comments: 1
Under consideration Settings

Add product name to Edit Product window

When editing/adding a product there is no way to know the name of the product once you have moved from the "basic details" section. It would be useful to have the ...
Suggested by: David Graham (07 Nov, '20) Upvoted: 03 Jan, '21 Comments: 1
Under consideration Products

Add review product option on customer accounts order history page.

When a customer has registered and has an account with your website they can view their order history. On this page it would be good if after a certain amount of time ...
Suggested by: Tom (30 May, '20) Upvoted: 10 Aug, '21 Comments: 1
Under consideration Features

Include picture into email templates

Would it be possible to enhance the email templates so a mini picture of the product customers have ordered is in the email? This is quite a common creature when I ...
Suggested by: Andy Plumb (26 Mar, '20) Upvoted: 01 Feb, '21 Comments: 1
Done Settings

email marketing

When customer enter his email to the box. the Pop up message is "Thanks. You've been subscribed". In fact, they need to click the link of the auto reply form. The ...
Suggested by: Jennifer Chan (15 May, '19) Upvoted: 27 Apr, '21 Comments: 1
Under consideration

Vat totals at all stages cart, basket, invoicing is not displayed correctly

In the cart, basket, invoices It displays................. products - net price subtotal ( net price off the products only ) delivery - net price VAT Total price ...
Suggested by: Barry Clark (21 Mar, '19) Upvoted: 11 Jul, '22 Comments: 1
Under consideration Orders

Product Images - More Info

Hi - Please could you add the file size of the image in the file manager. That would make it easy to weed out the big ones. Thanks
Suggested by: Matt Nel (07 Mar, '19) Upvoted: 13 Oct, '22 Comments: 1
Under consideration File Manager

Add a Compare feature - Comparison of Products

The Product Comparison feature allows customers to add multiple products to a "comparison list" on the compare page. The products in the list are displayed together ...
Suggested by: Rebecca Waite (20 Dec, '18) Upvoted: 19 Oct, '21 Comments: 1
Under consideration New Functionality

Discontinue when out

The ability to set a product to remove itself from sale when it is sold out regardless of stock control settings. This is great for one off and seasonal products,
Suggested by: HJW (11 Nov, '18) Upvoted: 13 Oct, '22 Comments: 1
Under consideration Discounts

Integrated PayPal Refunds

Integrate PayPal into the orders so it's as simple as Klarna to refund back to PayPal too.
Suggested by: Millie (05 Nov, '18) Upvoted: 12 Dec, '19 Comments: 1
Done

Variants - Push cutomers to making a selection if a product has a variant

Push customer to making a choice, usually the default option is selected without customer realising that is not what they want.
Suggested by: colin shanks (31 Oct, '18) Upvoted: 29 May, '21 Comments: 1
Under consideration Products

Promo Stickers - Add a Black Friday banner

Can we create a Black Friday banner in the Promo Sticker Library please?
Suggested by: Eve Bolan (17 Nov, '22) Upvoted: 13 Jan Comments: 0
Under consideration Features

Apple Pay on Clear Accept

There seems to be a very heavy push for shop owners to use Clear Accept and move away from other gateways - particularly with the fee increases on Stripe. Please can ...
Suggested by: Rich (02 Aug, '22) Upvoted: 13 Jan Comments: 0
Under consideration

Improvement to Customer Support Notices of Issues

Would EKM please improve their customer support notices. If EKM know about a issues then pleae notify us via email. Latest is loss of images when one edits the ...
Suggested by: Doug (05 Apr, '22) Upvoted: 05 May, '22 Comments: 0
Under consideration Miscellaneous

Improvements to Email Templates -"Test" Email template Button

We cannot see what email content is being sent to customer without trying on Live site. This is bad practice. Even using Test Websites, one cannot create orders, ...
Suggested by: Doug (11 Jan, '22) Upvoted: 19 Oct, '22 Comments: 0
Planned Settings

Integration with Royal Mail click and collect API

Add in the framework needed to work with Royal Mails collect from post office API system. This will allow customers to select a post office they would like to collect ...
Suggested by: Tom (14 Dec, '21) Upvoted: 20 May, '22 Comments: 0
Under consideration Delivery Integrations

The ability to add more than one tracking number.

If you receive a large order you can only enter one tracking number into the tracking field. Add the ability for multiple parcels.
Suggested by: Tom (07 Sept, '21) Upvoted: 23 Feb, '22 Comments: 0
Under consideration Delivery

Allow more consistent customisation of Themes - specifically text colour

The Themes are great, but they lack the consistent capabilities to change the colour of all the text on the site, and require EKM Designer (sometimes at a cost to the ...
Suggested by: Craig Monk (10 Jul, '21) Upvoted: 13 Oct, '21 Comments: 0
Under consideration Theme

Product Compare Feature - Idea

A product comparison feature which helps a customer match products with products of similar properties but different values. This feature can really help customers ...
Suggested by: Michael Brownlee (29 Mar, '21) Upvoted: 19 Oct, '21 Comments: 0
Under consideration New Functionality

Automatically set the closing and opening dates in holiday mode.

To have the ability to automatically set the closing and opening dates in holiday mode.
Suggested by: Heather (03 Mar, '21) Upvoted: 30 Apr, '22 Comments: 0
Under consideration Features

Improved order status email templates

Create some better order status email templates which are more visually appealing and fit in with the stores theme.
Suggested by: Jon Willison (21 Dec, '20) Upvoted: 04 Mar, '21 Comments: 0
Done Settings

The ability to edit / add attributes for all variants on a product

Make it easier to add attributes to all the variants in a product instead of having to go back and forth editing every single variant which is very time consuming.
Suggested by: Tom (12 Sept, '20) Upvoted: 25 Oct, '22 Comments: 0
Under consideration Products

Add Apple Pay to Cart Page so customers can checkout quickly

Currently to use Apple Pay, customers have to checkout using Stripe and input all of their delivery/billing info. Customers use Apple Pay as an express checkout ...
Suggested by: Nicky (11 Jun, '20) Upvoted: 16 Jan Comments: 0
Under consideration

Collection Time Slots at Checkout

Allow customers to indicate their desired collection using time and date slots during the checkout process.
Suggested by: Ciara (27 May, '20) Upvoted: 22 Jun, '21 Comments: 0
Under consideration Delivery

Request new google feed after changes made to the shop

The google feed is being updated once a day (to my knowledge). It would be useful to request a new feed after updates to the products on the website, so they are ...
Suggested by: Barbara (19 Mar, '20) Upvoted: 30 Apr, '22 Comments: 0
Under consideration GoogleTools

Provide option to automatically award loyalty points when customer reviews a product

Suggested by: Sarah Short (21 May, '19) Upvoted: 05 May, '22 Comments: 0
Under consideration Features

some way of seeing which products show in which categories

if a product is listed in multiple categories there should be away perhaps in the inventory manager to see all the categories it is listed in
Suggested by: James Barton (13 Nov, '18) Upvoted: 06 Jan, '21 Comments: 0
Under consideration Features

Add Fetchify To Quote / Customer Order Page On The Backend

Postcode Ferret used to work brilliantly on the Quote page in the backend. Now we've been pushed over to Fetchify the postcode lookup no longer works! It's essential ...
Suggested by: Justin (18 Nov, '21) Upvoted: 01 Feb, '22 Comments: 4
Done Orders

Move 'Additional Checkout Information' towards the top of Order Page

I have to scroll down on every order, just in case a Customer has left a note for the order. If it is higher up on the page, it will be visible straight away.
Suggested by: Andy (24 Feb, '20) Upvoted: 15 Mar, '21 Comments: 3
Under consideration Orders

Is it possible to product feed in xml format

customer are using the product feed for more and more 3rd party features, is it possible to produce a feed that is .xml rather than .txt
Suggested by: Danny (28 Jan, '20) Upvoted: 19 Apr, '22 Comments: 3
Under consideration GoogleTools

Text Background or Shadow - Category Promo Grid - Aerial

Text on category image grid images can get lost in the image. At the moment, the only solution is to add a colour filter to the image. Is it possible to add a text ...
Suggested by: HANNAH RODGERS (17 May, '22) Upvoted: 23 Aug, '22 Comments: 2
Under consideration Theme

Gift Cards - Different Images for different Variants

Would it be possible to add the ability for different images to be added to the different Gift Card Variants?
Suggested by: Bam Russell (24 Feb, '22) Upvoted: 13 Aug, '22 Comments: 2
Under consideration

Product Tabs - Ability to turn off attributes on tab button.

We use many attributes in our features but don’t necessarily want them to show on the product page, which they do if we have tabs enabled. A simple way to hide this ...
Suggested by: Heather Davidson (09 Oct, '21) Upvoted: 24 Dec, '21 Comments: 2
Under consideration Products

Scheduling a product going LIVE

Would be great for marketing purposes to be able to schedule a product to go live (be visible / be able to be added to cart).
Suggested by: Kate (13 May, '20) Upvoted: 07 Jun, '21 Comments: 2
Under consideration New Functionality Products

Turn off order received emails.

Would it be possible to have it so shop owners can turn off order placed emails, or allow them to sent the emails to a separate address as stock level and enquiry ...
Suggested by: danny (29 Apr, '20) Upvoted: 29 Mar, '21 Comments: 2
Under consideration Settings

Finally Correct Long Term Issue of Incorrect VAT Calculation on Delivery

Been asking for this to be done correctly for approx 7/8 years now. EKM system has never correctly calculated VAT on delivery when a shop sells a mix of zero and ...
Suggested by: C Thomas (03 Feb, '19) Upvoted: 26 Jul, '21 Comments: 2
Under consideration Orders

Live sales pop-up showing visitors recent orders from others

It would be useful and perhaps increase sales if we would be able to have a live sales pop up which shows visitors what other people are buying displaying ...
Suggested by: Sorina (03 Nov, '18) Upvoted: 04 Mar, '21 Comments: 2
Under consideration Integrations

Ability to share cart publicly, both by shop owners and customers.

"Shared Cart" functionality, that would allow a customer to add their products to a cart and then share a link to their cart with another person to continue to order. ...
Suggested by: Katherine (02 Nov, '18) Upvoted: 15 Dec, '20 Comments: 2
Under consideration Settings

Bulk updates for redirects (Missing Pages section)

Section in question - Analytics > Shop Health > Missing Pages I'd love if you were able to add a feature whereby you could select a tick box next to each redirect ...
Suggested by: Chan Mahey (27 Sept, '22) Upvoted: 26 Oct, '22 Comments: 1
Under consideration Analytics

full support for other payment gateways other than PayPal and Clearaccept

As per title full support for i.e WorldPay and other payment gateways, basically the way it used to be.
Suggested by: Barry (12 Jul, '22) Upvoted: 13 Jan Comments: 1
Under consideration Integrations Payments