We are pleased to announce we are starting the initial investigations into creating a full integration with EKM. We should expect this to be live between early and mid 2019.
That is good news, that will be a big help.
Is this integration live yet?
Any Chance of an update on expected delivery time of this feature - would be an immense help and it is half way between the beginning and middle of 2019
Hi Jeanette, This isn't yet something that we can work on - we're waiting for Royal Mail to develop the integration on their side, as per this post on their own suggestions board: https://clickanddrop.uservoice.com/forums/399930-general/suggestions/18565270-ekm-intergration
Any updates on this as soon be Christmas cant have another year of delay in implementing Click n Drop
Royal Mail is no good to us. We use Parcel Hero and would love to see integration with them.
Royal mail isn't any good for parcels over 30x30x30cm they reject them. we use parcel to go as there are major discount ,- Bigcommerce, Prestashop, Shofify, Woocommerce Magneto, SquareSpace, Esty, Ebay and Amazon all have linked to Parcel2go... why has EKM not?
any updates guys?
We're still waiting on Royal Mail's developers I'm afraid!
Completely agree parcel to go is much more well rounded as a courier service, ekm should be looking at this as alot of the 'big boys' shopify etc have this implemented already. I am sure alot of us use cross platform selling such as ebay etc and they also have this, makes it a breeze creating shipping labels and further discounts too.
Could the integration not be done by a third party, eBay seemed to use Shutl for their integration with Royal Mail Click & Drop, and thus circumvent the Royal Mail impasse? It would be great if this was available by Oct 19 ie in time for Xmas rush
It can be done thro dropbox if that's any good
Any news on a date for this?
This feature is needed very badly. I only have a few orders per day, so cannot imagine the time it is taking Sellers who have to add every order to Click and Drop.
The Support Guide you'll need can be found here: https://support.ekm.com/support/solutions/articles/44001782994
I have integrated EKM and Royal Mail 4 times and it still only uploads a handful of orders.
Hi Siobhan, you will need to contact Royal Mail's support Team - their details are in the Guide that is linked in the comments above.
Thank you :)
Any update on this system that is still not working. Royal Mail are no help.
Hi Kate, you will need to contact Royal Mail - this integration was created by their Development Team. If you're still having issues you will need to contact them directly. :)
No orders with loyalty points are being imported into Click and Drop. I assume this is due to the points being an item order line and not having an SKU. Is this fixable?
Hi Kate, you'll need to report this directly to Royal Mail. This is an integration built by them and not our own Development Team.
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