Bespoke products that are unique to specific customers
We have several customers who have bespoke orders manually put onto the shop as they are either products that don’t exist on the shop as they are bespoke or customers have special prices.
Is there a way that EKM customers can log onto their account & see their own unique products & prices.
Comments: 2
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10 Sept, '21
Chris(1) We had a similar situation with certain product(s) that were only intended for one customer. During initial set up of our store, our Account Manager advised setting up a Hidden Category created called "VIP Area" (the name could be anything). Contained within this are Sub-Categories, one for each special customer & named accordingly such as "Fred S 887" for a customer called Fred Smith. Within each customer's Sub Category we can add any number of one-off or bespoke products. We give that customer the exact URL of their Sub Category to view their products. As long as the Sub Category is not a name that can be easily guessed, hence the addition of the "887" or some other number, then you might not need to have it only accessible via Log In.
Originally I think our VIP Area was set up so that a Customer had to Log In to view the items, but we abandoned this later because not all buyers had accounts at the store & it created more work having to ask them & set up their accounts. -
10 Sept, '21
Chris(2) Cont...
Our Accounts Manager also set up some kind of barrier to stop search engines from accessing any products within the "VIP Area" as well as ensuring that the Category, Sub-Categories & Products did not appear on the store's Sitemap.
We also added the following message to the bottom of the product pages just in case :
IMPORTANT!
This page is solely intended for the person who is in the process of buying this item or the person who has commissioned this item, it is NOT on general sale. Please email --- contact email ---- if you have any questions.
I hope this info might be of help to you.