Location Restrictions - Fix postcode templates

6 votes

The templates for postcode zones are very incomplete, which means you cant accurately filter where delivery options should be offered. Even if you use the "disallow" option there are still postcodes not excluded that should be, so customers may be able to select delivery methods that don't apply to them.

Under consideration Delivery Suggested by: Damian (26 Sept, '21) • Upvoted: 25 Nov, '21 • Comments: 1

Comments: 1

11 Oct, '21
Damian
Hi, customer support were unable to assist and sent me here. I was told to use the templates, however, they were so inaccurate that they don't fit the purpose. The issue is that all of the lists combined don't contain all postcodes. This results in either desired locations being excluded if you use the "allow" option, or alternatively, delivery can be erroneously be booked through a postcodes omission if you use the "disallow" option. The only suggestion offered was to add the postcodes to the disallow list as they become an issue, which would be too late.