Check for more than one of a product added to cart
Optional check - confirm if customers really want more than one of an item when they add it to their cart.
Frequently getting customers who add two or more items to their cart when they only wanted one (orders of a lot of small items, they forget they have already added it and don't check).
One small addition would make my life a lot easier and save expense of refunds.
Comments: 4
-
29 Nov, '18
I G Stamps MergedI would like to see a message come up for customers who add an item to the basket that has already been added. I often have to refund customers who add duplicate items by mistake. I have to contact them to see if it was an error or if indeed they do require the duplicated item. A message once a duplicated item was going to be added would resolve this. Message could read “item already in basket, do you want to add another?”
-
06 Dec, '18
Ian - I G StampsSteve, I really hope this is implemented. I have exactly the same problem as you, twice in last two days alone.
I also requested this (before seeing your request) and can be found here
https://suggest.ekm.com/suggestions/23924/warning-for-customers-if-adding-a-previously-added-item-to-the-basket
Maybe a mod' can merge the 2 threads and votes.
Please implement this, it would save so much time in double checking with customers and delays in posting orders out. -
10 Dec, '18
Steve Irwin Stamps MergedIan - Saw this similar request to mine. Will ask Support if it is possible to combine them.
-
11 Dec, '18
Eve Bolan Admin"Warning for customers if adding a previously added item to the basket" (suggested by I G Stamps on 2018-11-29), including upvotes (8) and comments (0), was merged into this suggestion.