For EKM to send dispatch emails when Click and Drop mark the order as dispatched

Comments: 7

• 18 Jun, '20
  C

  It does get annoying because we assume that customers receive an email but then ask for an update.

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• 20 Nov, '20
  Paul

  Please also vote on Royal Mail: https://clickanddrop.uservoice.com/forums/399930-general/suggestions/40913080-send-tracking-data-back-to-ekm
  and: https://ekmcom.featureupvote.com/suggestions/129760/tracking-numbers-from-click-and-drop?fbclid=IwAR0UXVm98E7LGlxFX66XBFYpt93qlOSnGXLkGkPHkoThLXbBuHg_sUayxDo

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• 20 Jun, '21
  Kiron

  Will also need to enable a default BCC to be set for these emails too so that review invites can be requested from the likes of TrustPilot.

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• 28 Jun, '21
  Mark Gilbertson

  This is something that Click and Drop have to do. They simply have to send a true value back to EKM on the send email attribute.

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• 30 Jun, '21
  Paul

  The suggestion to vote for on Royal Mail is https://clickanddrop.uservoice.com/forums/399930-general/suggestions/42152686-ekm-integration-tracking-numbers-ekm-have-upda?fbclid=IwAR1btnWK-sYYRuTwL3nQpYx_bxfzpv0M8Emts4xbvZTrI9M9MqMBXfP067g.
  Vote, X Vote, X, Vote X

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• 15 Jul, '21
  Paul Westwell

  The previous Click and Drop suggestion has been marked as completed, although emails are not being sent. Please vote for this new one:
  https://clickanddrop.uservoice.com/forums/399930-general/suggestions/43783038-send-dispatched-email-through-ekm-integration-by-p

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• 01 Dec, '23
  Eve Bolan Admin

  This Suggestion has been marked as 'Not Planned' as this functionality needs to be created by Royal Mail's Development Team. You will need to contact them or create a post for this here: https://clickanddrop.uservoice.com/

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