Avoid refund charges from PayPal / Card Merchants - pre-authorisation / deferment
Normally if you refund and cancel a transaction, you won't be charged merchant fees.
If something goes out of stock unexpectedly, or supplies are slow, you'll just refund the customer, cancelling the contract of sale and any obligations.
But, under new March 2020 PayPal terms, vendors are charged FULL % transaction fee on refunds unless "voided".
Other merchants will likely follow.
The only way to avoid paying these fees is to "void" the transaction.
Currently vendors cannot pre-authorise Express Checkout, classic PayPal, nor other merchant transactions, which means they can't "void", and will always pay these fees
There are also implications if terms stipulate the "contract of sale" does not begin until payment is accepted. (Protects vendors)
This request is to add the standard Pre-Authorisation process for PayPal, and other card merchant configuration, so that if vendors are unable to ship an order they can "void" a transaction, and avoid any charges for refunding the customer
Comments: 2
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17 Apr, '20
Roger WiddowsonI suppose this is similar to Amazon’s method of charging ie you do not receive the money until the item is marked as dispatched.
I wholeheartedly support this suggestion. Irrespective of the current global situation, times are tough enough for online trading.
I would imagine most people are like me insofar as they decide to start their own website because of the exhorbitant fees Ebay and Amazon charge. If EKM goes the day way, what is the point exactly? -
19 May, '20
Mark LaneThis would be very useful indeed and will save me money