Our customers made these suggestions for improving EKM. Suggestions for improving EKM.
Facebook Shop (with Instagram Shopping)
Option to add products from your store directly in to Facebook shop and therefore easy to tag products on Instagram Shopping as well.
Planned
EKM Customer Reviews
The ability to send end-users emails to leave reviews on Products and services, without using a third-party platform.
Done
Drag and Drop items on category page (moving product positions)
Right now we can only use left, right, first and last. We should have the option to drag and drop as it's more efficient.
Product Bundles
We currently offer to 'buy any 3 products at a certain price'.
At the moment you can't offer a range of products with discounts at specific quantities and have ...
Done
Discounts
Discount management - Unique user identifier
Be able to offer specific discount for a particular user (based on a unique identifier e.g. email address)
Planned
Discounts
Gift Card / Credit Generation
The ability to create a gift card / credit that allows for partial purchase - i.e. spend only part of the value.
Done
Predictive Search
As the customer types into the search box, it will throw up all products which contain the letters typed so far
In Development
Subscription Based Payments
We need a Payment method that allows for repeat payments which will allow shops to sell subscription only Products. Ideally, this would also have the option for ...
Pre-Order option on stock
Ability for customers to order a product that is not currently in stock but will be on a given date in the future. So rather than a stock value of "n" as currently, ...
Google Reviews & Certified Shops
We'd like to see the ability for shops to become Google Certified Shops, which means they can also offer Reviews on the Google Reviews platform. This is currently ...
For quotes to provide a link to cart with the items already in place
When a quote is generated it would be ideal if the shop owner could send customers a link to the cart quoted for them to easily & conveniently purchase rather than ...
In Development
Orders
Preview / Publish Mode (aka publish test shop)
So you could preview your shop and then when you are ready to publish your changes you simply press a button!
No more copy and pasting from the test shop.
Planned
Settings
Ability to add more product images and videos
Having only 5 images displayed is not always enough, especially with the products I provide because manufacturers provide a whole variety of images showing views of a ...
Done
Amazon Integration
Would it be possible to have an integration with Amazon, like the eBay Integration feature?
Under consideration
Integrations
Add-on Sales, Upsales & Extras
I think we should have an option where when the customer buys a product they have an option to buy add-on products and related products.
I also think this should ...
Under consideration
Settings
Changing 'Out of Stock' status on a product
For products which are ordered in or made to order, instead of Out of Stock could be edited to suit.
e.g. Lead Time 2-3 days, Made to Order, Dispatched in 3-5 days.
Under consideration
Settings
Integration with Quickbooks
We do a lot of accounting through quickbooks as well as stock control on there, as we do physical sales as well as through EKM the stock numbers cannot match due to ...
Done
Integrations
Avoid refund charges from PayPal / Card Merchants - pre-authorisation / deferment
Normally if you refund and cancel a transaction, you won't be charged merchant fees.
If something goes out of stock unexpectedly, or supplies are slow, you'll just ...
Done
Payments
Calendar Booking System
Would be good to have a feature for a calendar booking system that links to the e-commerce function. This would be great for pilot bookings, hairdressers, personal ...
Planned
New Functionality
Klarna - Monthly payments option for customers
With the current integration, there is no pay monthly function which customers can split the payment over a handful of months.
Done
Integrations
Trustpilot support
At the moment to use TrustPilot's review invitation you have to manually add a CC'ed email address to each email send to a customer. This CC'ed email goes to ...
Under consideration
Integrations
Product Scroller
The functionality for an optional Product Scroller to be added to the homepage, which allows nominated Products to display in a feed which can be navigated through by ...
Planned
Theme
Referral Rewards
Using the Loyalty Point feature set up and run a referral scheme in the shop to reward customers for referring new customers to your website/shop.
Provide each ...
Under consideration
Discounts
EKM Marketplace
A directory of EKM online shops where the shop owners could submit their details to be part of. The idea being that once their shops have been built and any ...
Under consideration
Miscellaneous
Urgency countdown timer
To encourage people to buy from your shop you can have a timer on product pages that says “order within the next X hours and X mins to save / get it next day” they ...
Done
Flash Sale Tool
A functionality that allows the creation of a flash sale with the following features:
1. The ability to reduce prices site/category wide by a percentage;
2. The ...
Under consideration
Discounts
Generate related products automatically
Right now we're having to select related products manually, which is quite time consuming. We should have the option to generate related products automatically - the ...
Under consideration
Features
Attach PDF to dispatch emails automatically - no human input
Morning, it would be so much more Profesional if EKM system could attach & PDF copy of the invoice to customers in the dispatch email or separate email. When running ...
Planned
Orders
Royal Mail Tracking Numbers and ability to send emails on dispatch
Please could you return the tracking numbers when Royal Mail sends you the "dispatched" info via the API, and then make it a feature to be able to send automatic ...
Ability to schedule banners and images to change.
When having a sale event it would be so much easier to upload new banners before hand and be able to schedule when you want them to go live on the site, at the moment ...
Apple Pay on the Cart and possibly Product Pages
Apple Pay is already available as part of the Stripe Payment Gateway. Would it be possible to increase the number of locations for the Apple Pay buttons to include ...
Under consideration
Show estimated delivery date
It would be great if listings and checkout shows an estimated delivery date based on your default delivery service
Done
Unused product image deletion tool?
We have a lot of images now in the product image fodler on our EKM shop that are no longer used by products. Can we have a tool that will check for images no longer ...
Under consideration
File Manager
MOQ - Minimum Order Quantity on a product.
A product option that enforces a minimum order purchase (i.e. minimum order quantity of 3 - if a customer tried to order 2 an error modal would appear advising to add ...
Under consideration
Settings
next gen image types
trying to speed up the mobile sites load times and google page speed is suggesting saving the images as next gen image types like, "JPEG 2000, JPEG XR, and WebP" ...
Planned
Theme
EPOS Software
EKM to be integrated with EPOS software for those of us that have retail stores.
Square gateway payment integration
Square gateway payment integration as worldpay keeps rejecting customers cards as well as crashing on them.
Easily add more tabs on product pages
So we can add tabs for product details, technical specs, delivery details, returns, etc... anything we want without having to go into custom html mode.
Done
Correcting search spelling
In the search statistics we see so many customers spell words incorrectly. If the search could correct the spelling for them or a 'did you mean' type result this ...
In Development
To be able to add 'From' before the price on selected products
We sell products the vary in price depending on their size. Therefore, we would like to be able to add the word 'From' before the price on selected products to ...
Done
Bulk Discount Base Prices should adjust when the Product Price is changed
Base price SKU = £100.00 if this change due to a price increase or decrease then the discounts will change automatically!
Example:
1 @ £100.00
10 + 15% off (so ...
Planned
Features
Multiple photo selection from PC folder rather than going back after each photo upload
It would be a tremendous help if when adding a product photos from say a computer folder you would be able to batch/ multiple select more than one photo at once ...
Under consideration
Save basket
Ability for the customer to start shopping, then save their basket(s) to come back to at a later date. Eg they might be shopping for Xmas presents, and waiting until ...
Done
Features
EU VAT changes
The specifics for VAT settings with the EU going forward from the 1st of July is that any business sending anything to the EU will need to register for VAT in one EU ...
Planned
New In Category and Special Offers
"Would it be possible to be able to set a new product to automatically be
placed in a 'NEW' category for a certain length of time?
"I have many customers asking ...
Calculator
We need to build a calculator for customers who are selling things like artificial lawns, curtains, bespoke blinds etc. This would be really beneficial
Done
New Functionality