Suggestions for improving EKM.

Facebook Shop (with Instagram Shopping)

Option to add products from your store directly in to Facebook shop and therefore easy to tag products on Instagram Shopping as well.
Suggested by: Mark (28 Oct, '18) Upvoted: 13 May Comments: 23
Planned Integrations

Drag and Drop items on category page (moving product positions)

Right now we can only use left, right, first and last. We should have the option to drag and drop as it's more efficient.
Suggested by: Mujib (23 Oct, '18) Upvoted: 13 May Comments: 18
Under consideration Categories Theme

EKM Customer Reviews

The ability to send end-users emails to leave reviews on Products and services, without using a third-party platform.
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 06 Jun, '23 Comments: 21
Done Features

Discount management - Unique user identifier

Be able to offer specific discount for a particular user (based on a unique identifier e.g. email address)
Suggested by: Angela Avery (24 Oct, '18) Upvoted: 13 May Comments: 45
Planned Discounts

Predictive Search

As the customer types into the search box, it will throw up all products which contain the letters typed so far
Suggested by: Alan (22 Oct, '18) Upvoted: 22 Nov, '23 Comments: 29
In Development Search

Pre-Order option on stock

Ability for customers to order a product that is not currently in stock but will be on a given date in the future. So rather than a stock value of "n" as currently, ...
Suggested by: RCToyWorld (08 Jan, '19) Upvoted: 22 Mar Comments: 20

Gift Card / Credit Generation

The ability to create a gift card / credit that allows for partial purchase - i.e. spend only part of the value.
Suggested by: Rebecca Waite (11 Oct, '18) Upvoted: 17 Feb, '22 Comments: 20
Done Features

Subscription Based Payments

We need a Payment method that allows for repeat payments which will allow shops to sell subscription only Products. Ideally, this would also have the option for ...
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 20 Sept, '22 Comments: 29

Product Bundles

We currently offer to 'buy any 3 products at a certain price'. At the moment you can't offer a range of products with discounts at specific quantities and have ...
Suggested by: James (02 Apr, '19) Upvoted: 07 Mar, '23 Comments: 37
Done Discounts

Google Reviews & Certified Shops

We'd like to see the ability for shops to become Google Certified Shops, which means they can also offer Reviews on the Google Reviews platform. This is currently ...
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 28 Jan Comments: 11

Preview / Publish Mode (aka publish test shop)

So you could preview your shop and then when you are ready to publish your changes you simply press a button! No more copy and pasting from the test shop.
Suggested by: Antony (23 Oct, '18) Upvoted: 30 Apr Comments: 18
Planned Settings

For quotes to provide a link to cart with the items already in place

When a quote is generated it would be ideal if the shop owner could send customers a link to the cart quoted for them to easily & conveniently purchase rather than ...
Suggested by: Katherine (12 Oct, '18) Upvoted: 06 Dec, '23 Comments: 29
In Development Orders

Amazon Integration

Would it be possible to have an integration with Amazon, like the eBay Integration feature?
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 13 May Comments: 13
Under consideration Integrations

Ability to add more product images and videos

Having only 5 images displayed is not always enough, especially with the products I provide because manufacturers provide a whole variety of images showing views of a ...
Suggested by: Steve Jarvis (23 Oct, '18) Upvoted: 13 Mar Comments: 17
Done Products

Add-on Sales, Upsales & Extras

I think we should have an option where when the customer buys a product they have an option to buy add-on products and related products. I also think this should ...
Suggested by: Sarah (20 Dec, '18) Upvoted: 13 May Comments: 14
Under consideration Settings

Changing 'Out of Stock' status on a product

For products which are ordered in or made to order, instead of Out of Stock could be edited to suit. e.g. Lead Time 2-3 days, Made to Order, Dispatched in 3-5 days.
Suggested by: Millie (18 Oct, '18) Upvoted: 03 Feb Comments: 12
Under consideration Settings

Flash Sale Tool

A functionality that allows the creation of a flash sale with the following features: 1. The ability to reduce prices site/category wide by a percentage; 2. The ...
Suggested by: Eve Bolan (08 Feb, '19) Upvoted: 13 May Comments: 16
Under consideration Discounts

Integration with Quickbooks

We do a lot of accounting through quickbooks as well as stock control on there, as we do physical sales as well as through EKM the stock numbers cannot match due to ...
Suggested by: Roberto (25 Oct, '18) Upvoted: 11 May, '22 Comments: 8

Calendar Booking System

Would be good to have a feature for a calendar booking system that links to the e-commerce function. This would be great for pilot bookings, hairdressers, personal ...
Suggested by: Jack Townsend (30 Oct, '18) Upvoted: 30 Apr Comments: 11

Avoid refund charges from PayPal / Card Merchants - pre-authorisation / deferment

Normally if you refund and cancel a transaction, you won't be charged merchant fees. If something goes out of stock unexpectedly, or supplies are slow, you'll just ...
Suggested by: Nick Vermeulen (17 Apr, '20) Upvoted: 07 Mar Comments: 2
Done Payments

Apple Pay on the Cart and possibly Product Pages

Apple Pay is already available as part of the Stripe Payment Gateway. Would it be possible to increase the number of locations for the Apple Pay buttons to include ...
Suggested by: Eve Bolan (28 Sept, '21) Upvoted: 04 Mar Comments: 8
Done EKM Pay

Klarna - Monthly payments option for customers

With the current integration, there is no pay monthly function which customers can split the payment over a handful of months.
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 05 Feb, '23 Comments: 13

Trustpilot support

At the moment to use TrustPilot's review invitation you have to manually add a CC'ed email address to each email send to a customer. This CC'ed email goes to ...
Suggested by: RCToyWorld (08 Jan, '19) Upvoted: 23 Aug, '23 Comments: 7
Under consideration Integrations

Referral Rewards

Using the Loyalty Point feature set up and run a referral scheme in the shop to reward customers for referring new customers to your website/shop. Provide each ...
Suggested by: Mary Matthews (13 Aug, '19) Upvoted: 13 May Comments: 17
Under consideration Discounts

Product Scroller

The functionality for an optional Product Scroller to be added to the homepage, which allows nominated Products to display in a feed which can be navigated through by ...
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 28 Jan Comments: 6
Planned Theme

EKM Marketplace

A directory of EKM online shops where the shop owners could submit their details to be part of. The idea being that once their shops have been built and any ...
Suggested by: Eve Bolan (01 Apr, '19) Upvoted: 13 May Comments: 11
Under consideration Miscellaneous

Generate related products automatically

Right now we're having to select related products manually, which is quite time consuming. We should have the option to generate related products automatically - the ...
Suggested by: Mujib (14 Dec, '18) Upvoted: 13 May Comments: 8
Under consideration Features

Urgency countdown timer

To encourage people to buy from your shop you can have a timer on product pages that says “order within the next X hours and X mins to save / get it next day” they ...
Suggested by: Moderator (01 Nov, '18) Upvoted: 22 Nov, '23 Comments: 3
Done Features

Royal Mail Tracking Numbers and ability to send emails on dispatch

Please could you return the tracking numbers when Royal Mail sends you the "dispatched" info via the API, and then make it a feature to be able to send automatic ...
Suggested by: Rachel Fairhurst (20 Dec, '19) Upvoted: yesterday Comments: 7
Not planned Delivery Integrations

Attach PDF to dispatch emails automatically - no human input

Morning, it would be so much more Profesional if EKM system could attach & PDF copy of the invoice to customers in the dispatch email or separate email. When running ...
Suggested by: Barry Clark (20 Dec, '19) Upvoted: 30 Apr Comments: 7
Planned Orders

Ability to schedule banners and images to change.

When having a sale event it would be so much easier to upload new banners before hand and be able to schedule when you want them to go live on the site, at the moment ...
Suggested by: Tom (15 Mar, '19) Upvoted: 13 May Comments: 5
Under consideration New Functionality Theme

Unused product image deletion tool?

We have a lot of images now in the product image fodler on our EKM shop that are no longer used by products. Can we have a tool that will check for images no longer ...
Suggested by: RCToyWorld (03 Apr, '19) Upvoted: 13 May Comments: 13
Under consideration File Manager

Stock Control for individual items not all

Stock control for individual items would be great, please. I imagine there are others on here like ourselves, who, should they sell out, can easily restock with an ...
Suggested by: Jenna Goodwin (17 May, '20) Upvoted: 13 May Comments: 20
Planned Settings

MOQ - Minimum Order Quantity on a product.

A product option that enforces a minimum order purchase (i.e. minimum order quantity of 3 - if a customer tried to order 2 an error modal would appear advising to add ...
Suggested by: Rebecca Waite (05 Mar, '19) Upvoted: 31 Dec, '23 Comments: 16
Under consideration Settings

Show estimated delivery date

It would be great if listings and checkout shows an estimated delivery date based on your default delivery service
Suggested by: Lewis Harrison (11 Dec, '18) Upvoted: 19 Jan Comments: 13
Done Delivery

next gen image types

trying to speed up the mobile sites load times and google page speed is suggesting saving the images as next gen image types like, "JPEG 2000, JPEG XR, and WebP" ...
Suggested by: Danny (22 Jan, '19) Upvoted: 13 May Comments: 8
Planned Theme

Xero Integration

Integration into Xero account software
Suggested by: Moderator (26 Oct, '18) Upvoted: 06 Oct, '20 Comments: 6

Courier Integration: Parcel Force

Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 22 Jun, '23 Comments: 10
Not planned Delivery Integrations

EPOS Software

EKM to be integrated with EPOS software for those of us that have retail stores.
Suggested by: Lewis (08 Nov, '18) Upvoted: 22 Aug, '23 Comments: 14


There is a very large market that we are missing out on - we need a full integrated way to sell gift vouchers for our products to our customers. Ideally customers ...
Suggested by: Stephen Bielby (01 Mar, '19) Upvoted: 22 Nov, '23 Comments: 6
Done Discounts

Multiple photo selection from PC folder rather than going back after each photo upload

It would be a tremendous help if when adding a product photos from say a computer folder you would be able to batch/ multiple select more than one photo at once ...
Suggested by: Sorina (30 Oct, '18) Upvoted: 02 Dec, '23 Comments: 12

Square gateway payment integration

Square gateway payment integration as worldpay keeps rejecting customers cards as well as crashing on them.
Suggested by: joe (29 Nov, '18) Upvoted: 25 Apr Comments: 8
Not planned Integrations Payments

Easily add more tabs on product pages

So we can add tabs for product details, technical specs, delivery details, returns, etc... anything we want without having to go into custom html mode.
Suggested by: Moderator (29 Oct, '18) Upvoted: 11 Jul, '21 Comments: 4
Done Features

Correcting search spelling

In the search statistics we see so many customers spell words incorrectly. If the search could correct the spelling for them or a 'did you mean' type result this ...
Suggested by: Millie (18 Oct, '18) Upvoted: 17 Aug, '23 Comments: 7
In Development Search

Adding a Word Count in Description to Improve SEO

When adding a new product there currently is not a word count. However, if you go into the analytics feature the category Product Description states that you need 250 ...
Suggested by: Range and Country (13 Jul, '21) Upvoted: 28 Jan Comments: 4
Planned Products

New In Category and Special Offers

"Would it be possible to be able to set a new product to automatically be placed in a 'NEW' category for a certain length of time? "I have many customers asking ...
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 13 May Comments: 3
Under consideration New Functionality Theme

EU VAT changes

The specifics for VAT settings with the EU going forward from the 1st of July is that any business sending anything to the EU will need to register for VAT in one EU ...
Suggested by: Jim Barnes (11 May, '21) Upvoted: 03 Feb Comments: 12
Planned Settings

To be able to add 'From' before the price on selected products

We sell products the vary in price depending on their size. Therefore, we would like to be able to add the word 'From' before the price on selected products to ...
Suggested by: John P (22 Oct, '18) Upvoted: 26 Jun, '23 Comments: 6
Done Products

Bulk Discount Base Prices should adjust when the Product Price is changed

Base price SKU = £100.00 if this change due to a price increase or decrease then the discounts will change automatically! Example: 1 @ £100.00 10 + 15% off (so ...
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 03 Feb Comments: 9
Planned Features

Save basket

Ability for the customer to start shopping, then save their basket(s) to come back to at a later date. Eg they might be shopping for Xmas presents, and waiting until ...
Suggested by: Leandra Franich (02 Nov, '18) Upvoted: 26 Jun, '23 Comments: 2
Done Features