Suggestions for improving EKM
Pre-Order option on stock
Ability for customers to order a product that is not currently in stock but will be on a given date in the future. So rather than a stock value of "n" as currently, ...
Facebook Shop (with Instagram Shopping)
Option to add products from your store directly in to Facebook shop and therefore easy to tag products on Instagram Shopping as well.
Drag and Drop items on category page (moving product positions)
Right now we can only use left, right, first and last. We should have the option to drag and drop as it's more efficient.
EKM Customer Reviews
The ability to send end-users emails to leave reviews on Products and services, without using a third-party platform.
Discount management - Unique user identifier
Be able to offer specific discount for a particular user (based on a unique identifier e.g. email address)
Flash Sale Tool
A functionality that allows the creation of a flash sale with the following features:
1. The ability to reduce prices site/category wide by a percentage;
2. The ...
Predictive Search
As the customer types into the search box, it will throw up all products which contain the letters typed so far
Gift Card / Credit Generation
The ability to create a gift card / credit that allows for partial purchase - i.e. spend only part of the value.
Product Bundles
We currently offer to 'buy any 3 products at a certain price'.
At the moment you can't offer a range of products with discounts at specific quantities and have ...
Google Reviews & Certified Shops
We'd like to see the ability for shops to become Google Certified Shops, which means they can also offer Reviews on the Google Reviews platform. This is currently ...
Subscription Based Payments
We need a Payment method that allows for repeat payments which will allow shops to sell subscription only Products. Ideally, this would also have the option for ...
Preview / Publish Mode (aka publish test shop)
So you could preview your shop and then when you are ready to publish your changes you simply press a button!
No more copy and pasting from the test shop.
For quotes to provide a link to cart with the items already in place
When a quote is generated it would be ideal if the shop owner could send customers a link to the cart quoted for them to easily & conveniently purchase rather than ...
Add-on Sales, Upsales & Extras
I think we should have an option where when the customer buys a product they have an option to buy add-on products and related products.
I also think this should ...
Ability to add more product images and videos
Having only 5 images displayed is not always enough, especially with the products I provide because manufacturers provide a whole variety of images showing views of a ...
Stock Control for individual items not all
Stock control for individual items would be great, please. I imagine there are others on here like ourselves, who, should they sell out, can easily restock with an ...
Calendar Booking System
Would be good to have a feature for a calendar booking system that links to the e-commerce function. This would be great for pilot bookings, hairdressers, personal ...
Integration with Quickbooks
We do a lot of accounting through quickbooks as well as stock control on there, as we do physical sales as well as through EKM the stock numbers cannot match due to ...
Avoid refund charges from PayPal / Card Merchants - pre-authorisation / deferment
Normally if you refund and cancel a transaction, you won't be charged merchant fees.
If something goes out of stock unexpectedly, or supplies are slow, you'll just ...
Referral Rewards
Using the Loyalty Point feature set up and run a referral scheme in the shop to reward customers for referring new customers to your website/shop.
Provide each ...
Apple Pay on the Cart and possibly Product Pages
Apple Pay is already available as part of the Stripe Payment Gateway. Would it be possible to increase the number of locations for the Apple Pay buttons to include ...
Generate related products automatically
Right now we're having to select related products manually, which is quite time consuming. We should have the option to generate related products automatically - the ...
Klarna - Monthly payments option for customers
With the current integration, there is no pay monthly function which customers can split the payment over a handful of months.
Trustpilot support
At the moment to use TrustPilot's review invitation you have to manually add a CC'ed email address to each email send to a customer. This CC'ed email goes to ...
Product Scroller
The functionality for an optional Product Scroller to be added to the homepage, which allows nominated Products to display in a feed which can be navigated through by ...
EKM Marketplace
A directory of EKM online shops where the shop owners could submit their details to be part of. The idea being that once their shops have been built and any ...
MOQ - Minimum Order Quantity on a product.
A product option that enforces a minimum order purchase (i.e. minimum order quantity of 3 - if a customer tried to order 2 an error modal would appear advising to add ...
Urgency countdown timer
To encourage people to buy from your shop you can have a timer on product pages that says “order within the next X hours and X mins to save / get it next day” they ...
Attach PDF to dispatch emails automatically - no human input
Morning, it would be so much more Profesional if EKM system could attach & PDF copy of the invoice to customers in the dispatch email or separate email. When running ...
Ability to print picking and packing lists
This is for trade and warehouse rather than printing invoices for the customer
Unused product image deletion tool?
We have a lot of images now in the product image fodler on our EKM shop that are no longer used by products. Can we have a tool that will check for images no longer ...
Advanced Product Customise - Conditional/Logic Customisation on Variants & Options
I’ve had feedback over the past couple of years for the ability to customise products in more detail, this includes, but not limited to;
Multiple colour swatches ...
Show estimated delivery date
It would be great if listings and checkout shows an estimated delivery date based on your default delivery service
next gen image types
trying to speed up the mobile sites load times and google page speed is suggesting saving the images as next gen image types like, "JPEG 2000, JPEG XR, and WebP" ...
Xero Integration
Integration into Xero account software
EPOS Software
EKM to be integrated with EPOS software for those of us that have retail stores.
Vouchers
There is a very large market that we are missing out on - we need a full integrated way to sell gift vouchers for our products to our customers. Ideally customers ...
Multiple photo selection from PC folder rather than going back after each photo upload
It would be a tremendous help if when adding a product photos from say a computer folder you would be able to batch/ multiple select more than one photo at once ...
Easily add more tabs on product pages
So we can add tabs for product details, technical specs, delivery details, returns, etc... anything we want without having to go into custom html mode.
The ability to have more than one value associated with an attribute
A request to be able to have the same attribute multiple times on the same item.
for example if something is Blue/Green/Red have:
Colour - Blue
Colour - Green ...
New In Category and Special Offers
"Would it be possible to be able to set a new product to automatically be
placed in a 'NEW' category for a certain length of time?
"I have many customers asking ...
Correcting search spelling
In the search statistics we see so many customers spell words incorrectly. If the search could correct the spelling for them or a 'did you mean' type result this ...
Adding a Word Count in Description to Improve SEO
When adding a new product there currently is not a word count. However, if you go into the analytics feature the category Product Description states that you need 250 ...
Photo Gallery
Being able to add photo albums which show designs available for each item would make life simpler. For some items there are so many choices that I either have to ...
EU VAT changes
The specifics for VAT settings with the EU going forward from the 1st of July is that any business sending anything to the EU will need to register for VAT in one EU ...
To be able to add 'From' before the price on selected products
We sell products the vary in price depending on their size. Therefore, we would like to be able to add the word 'From' before the price on selected products to ...
Bulk Discount Base Prices should adjust when the Product Price is changed
Base price SKU = £100.00 if this change due to a price increase or decrease then the discounts will change automatically!
Example:
1 @ £100.00
10 + 15% off (so ...
Save basket
Ability for the customer to start shopping, then save their basket(s) to come back to at a later date. Eg they might be shopping for Xmas presents, and waiting until ...
Delivery Option Default
The default option on delivery method is the cheapest option, and apparently I can't change this. On my site this means the default option is 'collect & pay' so ...
The ability to edit the contents of Invoices
Currently, the only options for customisation involve the inclusion of different elements onto an invoice, but there have been requests for more customisation ...