Our customers made these suggestions for improving EKM. Suggestions for improving EKM.

I would like to be able to add the product image into the outgoing emails, it seems quite a standard feature now with most companies and makes the emails look really ...

Currently the email template looks like the attached it would look better if it didnt say ekm tags all over it and referenced exactly what information it was going to ...

Currently all outgoing emails through EKM show in the customers inbox as being from shop email address, it would increase the open rate significantly if this could be ...

It would result in more carts saved if product images were included in abandoned cart emails - this builds more excitement for customers that they are missing out on ...

The current outgoing email editor is very limited - it's hard to see how the email template looks as there is no option to send a test email or preview button and in ...

The current default email is very basic and not yielding results - it would be beneficial if we could edit this template more without losing the layout of the default ...

The current review email only allows you to link to the product page - this means the customer has to do more work in order to leave a review. There would be a much ...

Any email where we click view customer and it says send customer email. It does not highlight spelling errors etc. Is it possible to add this feature. We can change ...

Provide functionality to download( eg via export feature) all customer communications. Presently unable to: Export from back end, Print out a customer email ...

When an end user forgets their password on a shop, an email is generated to reset the password - it states If you didn't request a password reset, please ignore this ...