EKM to Reply to suggestions posted so we know they are being looked at
I have made several suggestions over the past year, however there doesn't seem to be any timely review and feedback from EKM. It all comes down to votes. After a short time your suggestions just get lost as they move down the list, so less likely to get any votes and therefore no chance of ever being implemented. I pay my monthly fees and take the time to make suggestions, so it would be nice to at least get them looked at and some feedback. Not every suggestion made is applicable to every EKM customer and therefore there will be many that don't get a high number of votes. However this shouldn't mean that they are not worthy of being looked at, considered and fed back to the customer making the suggestion.
Comments: 1
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15 Dec, '20
Eve Bolan AdminHi Donna, I'm Eve, and I moderate the Suggestions Board. I do provide feedback of sorts on some Suggestions (usually for clarification, for example), but not every single one. Each of the Suggestions submitted are then sent by myself to our Development Team, who review them accordingly. Anything that is not possible will be responded to and tagged 'Unplanned' and some Suggestions will be included in updates to the EKM online shop platform and marked as 'Planned'.
Any Suggestions tagged 'Under Consideration' are simply waiting to be included in a future upgrade to the EKM online shop platform, so there isn't any particular feedback that can be given. Hope this clears things up! :)