Suggestions for improving EKM.

EKM Marketplace

A directory of EKM online shops where the shop owners could submit their details to be part of. The idea being that once their shops have been built and any ...
Suggested by: Eve Bolan (01 Apr, '19) Upvoted: 13 May Comments: 11
Under consideration Miscellaneous

Remove the .asp from webpages

This isn't good for Search Engine Optimisation
Suggested by: Rebecca Peacock (28 Mar, '19) Upvoted: 23 Feb, '23 Comments: 5
Planned Miscellaneous

Link to the Suggestions page to be available from the back-end of your shop

It would be handy if shop owners could easily find a link to the Suggestions page when logged in to their shop, possibly nested from the Help drop down links or the ...
Suggested by: Katherine (05 Mar, '20) Upvoted: 08 Jan, '21 Comments: 3
Planned Miscellaneous

Marketplace Capability

To have multiple sellers with unique logins selling their own products on a single domain, much like Etsy, Amazon, eBay, etc.
Suggested by: Abler (20 Nov, '19) Upvoted: 27 Nov, '22 Comments: 0
Under consideration Miscellaneous

Add Customer Forums to your shop

The ability to add a forum to an EKM online shop where customers can have discussions with each other about the Products being sold on the shop.
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 16 Jul, '23 Comments: 4
Not planned Miscellaneous

Landing Pages

Have the ability to add webpages which are not part of the menu. For example having an advert page which will recive traffic from google adverts etc
Suggested by: Matt Nel (07 Mar, '19) Upvoted: 03 May, '21 Comments: 2
Under consideration Miscellaneous

Improvement to Customer Support Notices of Issues

Would EKM please improve their customer support notices. If EKM know about a issues then pleae notify us via email. Latest is loss of images when one edits the ...
Suggested by: Doug (05 Apr, '22) Upvoted: 05 May, '22 Comments: 0

Suggestions marked as “Done”

When suggestions are marked as “Done”, it would be good to include a link to the user documentation to see what actually has been done and how to implement it
Suggested by: Arvind (22 Jan, '22) Upvoted: 16 Dec, '22 Comments: 1

two step verifaction for logging in to ekm

EKM are behind the times, most logins now are two-step verification increasing security, ie text message or email to verify user login.
Suggested by: Barry (21 Jul, '22) Upvoted: 03 Oct, '23 Comments: 0
Under consideration Miscellaneous

Mobile friendly way of uploading images, products, editing and restocking current products

At the moment, I find It very hard to do the above without it crashing!! If there could be a way to quickly and efficiently keep the website running from my phone It ...
Suggested by: Chloe (20 Oct, '19) Upvoted: 19 Apr, '22 Comments: 0

Customer viewing/Purchasing and Stock amount

i'm requesting 3 things, when a customer looks at an item on some sites it says - 1. 3 people are viewing this product right now 2. The other is customers when ...
Suggested by: Manni (17 Jun, '20) Upvoted: 16 Aug, '21 Comments: 1

For EKM to logout a user after a set amount of inactivity.

If this was a toggle or something that could be adjusted to trigger after X amount of time it would help improve security
Suggested by: Tom Walton (13 Feb) Upvoted: 03 Mar Comments: 0
Under consideration Miscellaneous

Make Offer Option?

Hi. I have a suggestion that may be a good feature. A 'Make Offer' option. It's hard to compare prises across the whole internet,, so if a customer had the ...
Suggested by: Mic Mac (06 Jun, '21) Upvoted: 11 Jan, '22 Comments: 2
Not planned Miscellaneous

Be able to add canonical tags to pages

It is currently not possible to add canonical tags to pages.
Suggested by: Anonymous (25 Feb, '20) Upvoted: 21 Mar Comments: 2
Under consideration Miscellaneous

Best Suggestion on board gets Free EKM service as a prize - Improvements to Encouraging feedback

Marketing Idea - Have a ongoing competition, where the Best suggestion on this board each Week/Month - Gets 1 Week/Month Credit/Free EKM service as a prize :)
Suggested by: Doug (25 Jun, '21) Upvoted: 26 Mar, '22 Comments: 1
Under consideration Miscellaneous

Edit URL Slug

The ability to edit the URL Slug or make it so that the product title isn't necessarily the URL. When making bundles ( Packages ) the URL becomes far too long ...
Suggested by: Sharon (24 May, '21) Upvoted: 23 Mar, '23 Comments: 1

Show what is in the scope of planned suggestions to customers prior to development

Surely it would make sense that when something is planned on the suggestions board customers get to see what is in the scope for that planned suggestion. Otherwise we ...
Suggested by: Jay (06 Dec, '19) Upvoted: 21 Feb, '21 Comments: 1
Not planned Miscellaneous

DOMAIN NAMES YEARLY REGISTRATION DISCOUNTED RATES FOR 2,3,4,5,6,7,8,9,10 YEARS ETC

DISCOUNTING THE COST FOR ADDING MORE YEARS TO DOMAIN REGISTRATIONS LIKE THE OTHER PROVIDERS.
Suggested by: ROBERT GARDINER (03 Sept, '19) Upvoted: 21 Feb, '21 Comments: 0
Under consideration Miscellaneous

The Chat Bubble should be capable of being closed, relocated or removed

The new chat bubble bottom right on the screen makes using the website very difficult now. I have found it particularly annoying when trying to update via the ...
Suggested by: D C Fuge (16 Jul, '19) Upvoted: 26 Mar, '21 Comments: 2
Not planned Miscellaneous

Add reCAPTCHA v3 as feature

reCAPTCHA v3 by google is a way to protect a whole site from spam and abuse. Full details here https://www.google.com/recaptcha/intro/v3.html#
Suggested by: Simon Wrigley (16 Nov, '18) Upvoted: 16 Apr, '21 Comments: 0
Under consideration Miscellaneous

URL - make friendly

Currently the URL's are not up to 2020 standards as they all have numbers and dashes. We need to the abilty to have friendly URL's which we can control. Currently I ...
Suggested by: Matt (01 Aug, '20) Upvoted: 31 Aug, '23 Comments: 2
Not planned Miscellaneous

Make EKM back end admin section faster

When using the Admin section of EKM to edit your shop it can be very slow, meaning it takes ages to add anything and to switch from page to page. Improving the speed ...
Suggested by: Tom (10 May, '21) Upvoted: 20 May, '21 Comments: 1
Not planned Miscellaneous

Domain Names Suggestions

Would EKM consider removing the domain name suggestion area? As far as I can see it add no value to the dashboard area and there must be a more useful feature to ...
Suggested by: Gary (15 Jan, '19) Upvoted: 20 Nov, '19 Comments: 1

Faster answer to website problems.

In my experience I get good service from Tech support but my only issue is that it takes days to get an answer to website problems. If your site has an issue that is ...
Suggested by: Barry Hodges (24 Oct, '18) Upvoted: 08 Feb, '19 Comments: 1
Not planned Miscellaneous

Ability to change user name.

It would be great to be able to change our user names, as we can our password, even if it is just once, when we open a new shop. My original shop has a very logical ...
Suggested by: Heather (23 Apr, '21) Upvoted: 07 Jun, '21 Comments: 0
Under consideration Miscellaneous

Competitor Research Feature

A suggestion from Tom @ https://www.bullseyecountrysport.co.uk/ Currently using an app to find competitors who are using the same product SKUs/EAN codes and then ...
Suggested by: Rehan Patel (05 Mar, '20) Upvoted: 01 Jun, '20 Comments: 0
Under consideration Miscellaneous

Trade in system

So customers can trade in used items
Suggested by: William Long (02 Dec, '18) Upvoted: 31 Jan, '19 Comments: 0
Under consideration Miscellaneous

System pages to have unique page titles

Certain pages such as the 404 page, login, basket etc all have the same page title meaning can not see any issues when using Analytics/GTM to isolate these and ...
Suggested by: Richard (12 Feb, '21) Upvoted: 18 Feb, '22 Comments: 1
Under consideration Miscellaneous

Feedback

I have made several suggestions over the past year, however there doesn't seem to be any timely review and feedback from EKM. It all comes down to votes. After a ...
Suggested by: Donna (27 May, '20) Upvoted: 10 Jan, '22 Comments: 1
Not planned Miscellaneous

Move digital products into customer accounts rather than having a separate login area.

Integrate digital vault into customer accounts so everything is linked and easier for customers to access, also removes the unnecessary need for an email to be sent ...
Suggested by: Tom (01 Feb) Upvoted: 14 Feb Comments: 0
Under consideration Miscellaneous

No card required for 14 Day Free Trial

Suggested by: Abler (20 Nov, '19) Upvoted: 06 Dec, '19 Comments: 0

advanced inventory

I sell the same product under different names in differnet categories . Is there is an option in advanced invertory menager to enable or add option where the ...
Suggested by: james (08 Aug, '21) Upvoted: 10 Aug, '21 Comments: 3
Not planned Miscellaneous

DMCA Alternative Regarding Image Theft From A Website

After competitors have been stealing images from my website that take a lot of time to design I am forced to contact them. To my knowledge, it can damage SEO and ...
Suggested by: Steve Jarvis (10 Aug, '20) Upvoted: 11 Aug, '20 Comments: 2
Not planned Miscellaneous

Virtual queuing system

Having a virtual queuing system that would kick in during periods of excpetional busy periods would help stop sites from crashing and prevent lost sales
Suggested by: Garry (15 Apr, '20) Upvoted: 08 Apr, '21 Comments: 2
Under consideration Miscellaneous

Add Alt Text to all images on the site (including product images).

Suggested by: Amanda Oakey (09 Aug, '23) Upvoted: 15 Aug, '23 Comments: 1
Not planned Miscellaneous

Improvements to suggest.ekm.com for ease of use

Please can we be able to find prior suggestion by a user (if for not all, then just our own).
Suggested by: Doug (18 Aug, '21) Upvoted: 24 Aug, '21 Comments: 1
Not planned Miscellaneous

CDN

With SEO being a major influence online we need the option to add CDN for images/css/js.
Suggested by: Matt (25 Jun, '21) Upvoted: 29 Jun, '21 Comments: 1
Not planned Miscellaneous

Picture Credits

To be able to add text to a photo, or credit beneath it. I use a lot of photo's that are lent to me by pro photographers/friends. Many of them let me use them in ...
Suggested by: Peter Skeggs-Gooch (18 Jun, '21) Upvoted: 03 Sept, '21 Comments: 1
Not planned Miscellaneous

Music Player on Page

Suggested by: Abler (20 Nov, '19) Upvoted: 20 May, '20 Comments: 1
Not planned Miscellaneous

Add support phone number to PIN screen

When you ask for a support PIN you then have to go and look for the number to call - it makes sense to have the phone number to call on the same pop up as the PIN :-)
Suggested by: Martin (17 Apr, '19) Upvoted: 24 Jun, '19 Comments: 0

Add Tag for Page Url

Can we have a tag for the current page url? This would be useful for meta tags like og:url etc
Suggested by: Chris (27 Jan, '19) Upvoted: 12 Feb, '19 Comments: 0
Under consideration Miscellaneous

More flexible payment options

Could you make more flexible payment options for customers who have shops but need to fix up stores and don't make orders yet. For example, you have dormant mode, for ...
Suggested by: evgenia mukhtarova (28 Sept, '20) Upvoted: 28 Sept, '20 Comments: 3
Not planned Miscellaneous

Integrating guides

I do not like your online guides because you start from one page then you find other links which takes you somewhere else then you have to get back to the other ...
Suggested by: Wendy Sheffield (19 May, '22) Upvoted: 19 May, '22 Comments: 2
Not planned Miscellaneous

Creating Help and Support pages no price please

When creating a help and support page where a customer can download reference documents, currently we are having to do it as a product, it would be nice to be able to ...
Suggested by: Lee Eyre (24 Feb, '23) Upvoted: 24 Feb, '23 Comments: 1
Not planned Miscellaneous

Windows 10 App

I have recently upgraded my computer. To access my ekm account I no longer have access to the app. Now I have to go through the ekm website everytime to access my account
Suggested by: Liz Peerless (02 Aug, '21) Upvoted: 02 Aug, '21 Comments: 1
Not planned Miscellaneous

Improvements to suggest.ekm.com to decrease risk of Fraud

This site (suggest.ekm.com) shoud not be publically visible, as some suggestions ( which we are told to use by support desk to put on here) may show situations that ...
Suggested by: Doug (05 Jun, '21) Upvoted: 05 Jun, '21 Comments: 1
Not planned Miscellaneous

EKM to Reply to suggestions posted so we know they are being looked at

I have made several suggestions over the past year, however there doesn't seem to be any timely review and feedback from EKM. It all comes down to votes. After a ...
Suggested by: Donna (11 Dec, '20) Upvoted: 11 Dec, '20 Comments: 1
Not planned Miscellaneous

Chrome EKM orders

previously available in chrome extension, is quick view / alert when a order is placed
Suggested by: Carl Caulfield (05 Aug, '20) Upvoted: 05 Aug, '20 Comments: 1

Image PROTECTION

hi, anyway we can protect the images on our website? like no right clicking so people can save your images or use a screen grabber/snipper
Suggested by: Manni (03 Jul, '20) Upvoted: 03 Jul, '20 Comments: 1
Not planned Miscellaneous

Weak Password Policy

Shop customers can register accounts using word 'Password' for their account password. This weak password policy significantly increases the chance of password ...
Suggested by: Raf (08 Nov, '19) Upvoted: 08 Nov, '19 Comments: 1
Under consideration Features Miscellaneous