Trade Discounts - Mismatched Prices on Cart / Checkout and Invoice *Bad UX*

There is a mismatch when using trade pricing, once the item is added to the cart, we want pricing at the shopping cart/checkout and invoice stage to match the prices on the product pages.

This has lead to more questions and phone calls from our customers. The whole point of going with EKM is to offer our customers a smooth transition from phone to online ordering.

Pricing should be consistent to offer fluidity and maximise conversion.

Under consideration Features Suggested by: Taras Upvoted: 13 May, '22 Comments: 2

Comments: 2

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