Suggestions for improving EKM

Pre-Order option on stock

Ability for customers to order a product that is not currently in stock but will be on a given date in the future. So rather than a stock value of "n" as currently, ...
Suggested by: RCToyWorld (08 Jan, '19) Upvoted: 02 Jun Comments: 41

EKM Customer Reviews

The ability to send end-users emails to leave reviews on Products and services, without using a third-party platform.
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 03 Dec, '24 Comments: 21

Gift Card / Credit Generation

The ability to create a gift card / credit that allows for partial purchase - i.e. spend only part of the value.
Suggested by: Rebecca Waite (11 Oct, '18) Upvoted: 02 Jun Comments: 20

Generate related products automatically

Right now we're having to select related products manually, which is quite time consuming. We should have the option to generate related products automatically - the ...
Suggested by: Mujib (14 Dec, '18) Upvoted: 17 Dec, '25 Comments: 13
Planned Features

Urgency countdown timer

To encourage people to buy from your shop you can have a timer on product pages that says “order within the next X hours and X mins to save / get it next day” they ...
Suggested by: Moderator (01 Nov, '18) Upvoted: 22 Nov, '23 Comments: 3

Easily add more tabs on product pages

So we can add tabs for product details, technical specs, delivery details, returns, etc... anything we want without having to go into custom html mode.
Suggested by: Moderator (29 Oct, '18) Upvoted: 11 Jul, '21 Comments: 4

The ability to have more than one value associated with an attribute

A request to be able to have the same attribute multiple times on the same item. for example if something is Blue/Green/Red have: Colour - Blue Colour - Green ...
Suggested by: Millie (06 Nov, '18) Upvoted: 20 Jan Comments: 12
On-Hold Features

Photo Gallery

Being able to add photo albums which show designs available for each item would make life simpler. For some items there are so many choices that I either have to ...
Suggested by: Theresa Body (20 Jan, '19) Upvoted: 07 Nov, '24 Comments: 21

Bulk Discount Base Prices should adjust when the Product Price is changed

Base price SKU = £100.00 if this change due to a price increase or decrease then the discounts will change automatically! Example: 1 @ £100.00 10 + 15% off (so ...
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 03 Feb, '24 Comments: 9
Planned Features

Save basket

Ability for the customer to start shopping, then save their basket(s) to come back to at a later date. Eg they might be shopping for Xmas presents, and waiting until ...
Suggested by: Leandra Franich (02 Nov, '18) Upvoted: 26 Jun, '23 Comments: 2

Ability to Respond to Customers' Feedback

I think the ability to reply to a customer's feedback would be a useful addition, particularly to those of us in the handmade crafts sectors. It would show that their ...
Suggested by: Lynne (07 Dec, '18) Upvoted: 04 Dec, '23 Comments: 8

Search function in Related Products

Be able to search for product names or codes within the Related Products section of the Edit interface. Some shops have thousands of products in different locations ...
Suggested by: Angela Avery (18 Oct, '18) Upvoted: 27 Feb, '23 Comments: 4

Better Blog

The current blog isn’t very user friendly and the themes look totally different from my shop, can we get a simple and easy to use one that’s built into the shop.
Suggested by: Moderator (02 Nov, '18) Upvoted: 27 Sep, '24 Comments: 5

Ability to change the number of loyalty points given per £1 spend

If possible we would like to change our system so that the customer has to spend £2.00 to get 1 point rather than £1.00 to get 1 point. Also to create a lower ...
Suggested by: Alex (02 Mar, '22) Upvoted: 03 Dec, '25 Comments: 10
On-Hold Features

Trade customers can see certain categories and products

It would be nice if you could have categories and products on the shop that can only been seen by a certain group of trade customers. At the minute, we are having ...
Suggested by: TC (04 Jul, '22) Upvoted: 03 Dec, '25 Comments: 14
On-Hold Features

EKM Bundle feature - Price Override

Currently the pricing model just adds the sum of all the items in the bundle. Would be handy to have a "Price override" feature so you can set your own price for ...
Suggested by: Mark Dean (08 Nov, '21) Upvoted: 28 May, '25 Comments: 9

Safe Browsing With Adult Content Filter

After being asked about specific products, (see image as an example) is there a way you could introduce a new image type filter with a message that shows something ...
Suggested by: Steve Jarvis (08 Dec, '18) Upvoted: 02 Dec, '25 Comments: 11
On-Hold Features

Promo stickers

It would be very handy if there were matching blank promo stickers within the images section, so that we can create our own additional stickers that match the rest, ...
Suggested by: Mark Lane (14 Jun, '19) Upvoted: 02 Dec, '25 Comments: 7
On-Hold Features

It would be useful to be able to download a list of 301 redirects from the site

currently you can import a spreadsheet of redirects you want to add to the 301 feature. but you can't download them which makes finding a specific redirect really hard.
Suggested by: Danny (18 Feb, '20) Upvoted: 02 Dec, '25 Comments: 9
On-Hold Features

EKM Labs blog - some suggestions for SEO

Hi Can these be incorporated into the final version: - SEO friendly category/topic pages URLs, rather than just 'topic6.asp' - Be able to add SEO for topics - ...
Suggested by: Chris (09 Apr, '22) Upvoted: 03 Dec, '25 Comments: 9
On-Hold Features

X number of people are viewing this product

On product pages display the number of other people viewing the same product (this could be real or pre-set number) that dynamically changes to put some urgency on a ...
Suggested by: Moderator (02 Nov, '18) Upvoted: 14 Jan, '25 Comments: 5
On-Hold Features

New customer Welcome Email

Once a new customer has created an account, they should receive a welcome email. The welcome email should be customisable, just like all the other outgoing emails ...
Suggested by: Rob (12 Jul, '21) Upvoted: 10 Sep, '23 Comments: 1

Bulk discounts on Products with Variants

I would like to suggest that Bulk discounts are made an option when you have variants on a product. it seems pointless to not enable this feature.
Suggested by: Mark (14 Feb, '19) Upvoted: 30 Mar Comments: 5
Planned Features

Ability to view customer wishlist

If we can see customer wishlists, we can then send "freebies" that we know they want.
Suggested by: Sarah Short (21 May, '19) Upvoted: 02 Dec, '25 Comments: 2
On-Hold Features

Trade discount Enhancement - Multi level discounts for customers / product categories

Customers need multi-level discounts for customers and product categories so that products can have differing levels of discounts rather than a global discount across ...
Suggested by: Rebecca Waite (24 Jan, '19) Upvoted: 22 Jun, '23 Comments: 12

Specific Payment Gateways only offered to trade customers

The ability to lock Purchase Orders or specific methods to approved customers (trade customers)
Suggested by: Rebecca (16 Apr, '20) Upvoted: 11 Apr Comments: 9

Add field for tariff codes

Add tariff codes to each product for sending orders outside U.K. or to N.I. Add codes to invoices and a tag for elsewhere. Also pass code through to Click and Drop, ...
Suggested by: Paul (28 Dec, '20) Upvoted: 02 Dec, '25 Comments: 5
On-Hold Features

Be able to block an address

I would like to see an option to block an home/commercial address, I know we can block IP addresses but the customer still manages to order to that address.
Suggested by: Jamie Johnson (23 Feb, '21) Upvoted: 02 Dec, '25 Comments: 6
On-Hold Features

Improvements to the Gift Card Feature

Now that the wonderful news of Gift Cards has arrived a number of improvements would be equally useful to have as it develops. 1 - Ability to create codes on the ...
Suggested by: Mark (17 Jun, '21) Upvoted: 20 Jan, '22 Comments: 5

Pictures to be added to reviews

I think picture reviews would be a great help for customers. I know I use image reviews sometimes to gauge the right shade or size of a product, this could help ...
Suggested by: Danielle Lambert (01 Jul, '20) Upvoted: 08 Jun, '21 Comments: 4

Gift Card Improvements

The gift card function is now live....but it is very limited so we would like to suggest some improvements before the all important festive period arrives. We know ...
Suggested by: Anthony Rawson (20 Jul, '21) Upvoted: 08 Feb, '22 Comments: 4

Gift Card - Customer can enter the recipient's email

Currently there is no way for a customer when purchasing a gift card to enter the email and message of the intended recipient. They instead have the gift card sent ...
Suggested by: Callum (14 Jul, '21) Upvoted: 08 Feb, '22 Comments: 4

Customer Parcel/Shipping Tracking

Hello I'd like to see a dedicated area on my website when a customer logs-in, so that they can track/trace their parcel right from within the website. ...
Suggested by: Alex Sheehan (30 Oct, '18) Upvoted: 03 May, '22 Comments: 3

Ability for us to Amend Customer Review Fields

We would like customer's just to leave their first name (or initials) rather than their full name when leaving a review. Our competitors can easily find our customers ...
Suggested by: SL (30 Jan, '23) Upvoted: 28 Jan, '24 Comments: 5
Under consideration Features

Wordpress Blog

Wordpress Blog Why is the blog a seperate site rather than a feature of the actual website. To build it as a feature so it's integrated, instead of people being ...
Suggested by: Alan (23 Jul, '19) Upvoted: 27 Apr, '21 Comments: 1

Allow Search by Barcode / EAN in Advanced Inventory Manager

Would be really handy to be able to search using the barcode / EAN Number in inventory manager - great for using with barcode reader too!
Suggested by: The Team @ IBEX Camping (21 Jul, '19) Upvoted: 20 May, '23 Comments: 6

Wish List Enhancement - Clearing the List

Currently, if a customer adds items in their wish list to the cart, the items still stay in the wishlist which can lead to confusion and double buying. The only ...
Suggested by: Steve Irwin Stamps (12 Apr, '21) Upvoted: 02 Dec, '25 Comments: 2
On-Hold Features

Add HTML editing option to Blog posts

Enable blog posts to be written in HTML in the same way as product descriptions for greater customisation. Current editor is too basic and does not allow for ...
Suggested by: Sarah-Jayne (11 Nov, '22) Upvoted: 01 Apr Comments: 0
On-Hold Features

Automatically set the closing and opening dates in holiday mode.

To have the ability to automatically set the closing and opening dates in holiday mode.
Suggested by: Heather (03 Mar, '21) Upvoted: 03 Jan Comments: 2
On-Hold Features

Ability to merge duplicate customers

Be able to merge together customers that have ordered more than once Will give more accurate customer numbers and identify frequent shoppers
Suggested by: Neil Molloy (05 Feb, '19) Upvoted: 02 Aug, '23 Comments: 2

Change to the Advanced Inventory Manager

The ability to do a full item edit from the "All products" folder as a quicker means of editing multiple listings without having to go in and out of multiple folders ...
Suggested by: Gary (11 Nov, '18) Upvoted: 21 Jan, '21 Comments: 1

Customer Login - New Create Password Email

With the new Customer Login area, you get to send an email to the customer to create the password. Can this be something that is made to be editable to allow it to ...
Suggested by: Richard (12 Oct, '18) Upvoted: 11 Jan, '21 Comments: 2

Inventory Manager - ability to delete products in additional categories only

The ability to delete products in additional categories only. If you try to delete a product now, it deletes it from the website and in every category it is in, ...
Suggested by: Ben (06 Jul, '23) Upvoted: 11 Feb, '25 Comments: 2
Under consideration Features

Product bundles - Splitting amongst Variants

Product bundle feature could be improved - at the moment if your product has variants there is no way to split them out to have product bundle variants at different ...
Suggested by: Suzie S (27 Nov, '21) Upvoted: 02 Dec, '25 Comments: 0
On-Hold Features

Highlight a New Customer

We would like to be able to see when we receive an order from a new customer, as it would mean we could send them a personalised email or free offer. Could this ...
Suggested by: Tim Kay (13 May, '21) Upvoted: 18 May, '23 Comments: 0
Planned Features

Commodity Code / Country of Origin - Visibiity

Below Assumes a CC and COO have been listed as Attributes on Products. 3. CC and COO visibility (pre-sale) Issue: How can end customer find details if may be ...
Suggested by: Doug (04 Jan, '21) Upvoted: 02 Dec, '25 Comments: 0
On-Hold Features

Auto email when a customer creates an account

It would be really good for shop owners to have an email in the outgoing email section that send automatically to a end user when they create an account on the site. ...
Suggested by: Danny (22 Jan, '20) Upvoted: 02 Dec, '25 Comments: 6
On-Hold Features

Upselling - Add On Products

It would be useful and encourage higher cart conversion if Add on / complimentary products could be added via the product page close to the add to cart button, I've ...
Suggested by: Rebecca (27 May, '22) Upvoted: 25 Feb, '24 Comments: 3

validate email to sign up

When customers sign up for a customer account. This feature is already vailable for those signing up to a newsletter. Currently, anyone can register for a customer ...
Suggested by: David (01 Mar, '21) Upvoted: 02 Dec, '25 Comments: 3
On-Hold Features