When a quote is generated it would be ideal if the shop owner could send customers a link to the cart quoted for them to easily & conveniently purchase rather than having to take payment over the phone.
Comments: 24
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22 Oct, '18
Craig McCormackThis is a huge must. It is a feature readily available elsewhere and a huge boost to the overall customer service experience. Basically, if we can provide a link like what is generated for an abandoned cart that would be superb.
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23 Oct, '18
Joe RushtonTotally agree. We do a lot of quotes for overseas customers and this would be a huge time saver
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27 Oct, '18
PaulGood idea saves having to take payments on the phone
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03 Nov, '18
Gary MergedYou could add to that by allowing Pro-forma invoices
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29 Nov, '18
Oliver HallowsMassive requirement for us
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06 Jan, '19
Bob WYou need to be able to send an invoice to a customer regardless of wether items are in the cart!!
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18 Feb, '19
KateThis would be ideal!
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04 Mar, '19
MillieAgreed - This would be really beneficial.
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19 Mar, '19
Sandra MergedCustomer should be able to request a quote for multiple products and automatically get the quotation by email
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02 Apr, '19
ChrisI've been asking for this for years, I have to use the abandoned cart link all the time
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07 May, '19
Ray Foulkes MergedThere is a quote function now but it is useless - It does not calculate the shipping cost, so we have to create a shopping cart to see the standard shipping price. We would need the ability to manually adjust prices, including shipping but the quote system should at least reveal the list prices.
The current quote system cannot turn a quote into an order, which totally defeats the point. There should be a seamless way for the customer to accept and pay for the quote. -
13 May, '19
MillieJust wondering how this hasn't been done yet? Come on EKM!
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28 Jun, '19
Donna Mostyn MergedWe sell standard sized picture frames via our online shop but offer people the option to buy bespoke sizes upon request. At the moment we do this via email and manually process any orders that come from quotes. We have used the quote facility on the website but its not then possible to change the status from quote to anything else so it just creates more work.
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05 Jul, '19
B ClarkAnything that makes admin life faster & easier :)
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25 Jul, '19
Leandra Franich MergedThe 'quote' status is merely a reference to the payment type for the order. There is a drop down box, so select an alternative eg bank transfer, credit card, paypal or whatever options you have from the orders page, and then it will be in line with other payment options instead of saying 'quote'
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30 Jul, '19
Donna Mostyn MergedAs far as I am aware I am not able to send the quote to the customer giving them the option to go ahead with an order by having a link that will take them to the payment gateway, which will then be put into my orders as a pending order. At the moment I am able to send them a link to the quote but I must then send a paypal invoice or take the payment manually via my machine in my shop premises. It means the sale has to be recorded separately from my online sales.
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03 Aug, '19
AnnettePatiently waiting and hoping for this since 2017
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14 Oct, '19
MillieWish List has a very similar function, you add all the product into a list and can then send a link to add the list to the cart.
Can this coding not be altered into a difference scenario to give us a link for the customer to complete their cart?
This would also be useful for bundles, if we could create a bundle and the link would add all the individual products to the cart.
Please do something soon EKM! -
05 Feb, '20
StephThis would be a great idea!
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20 May, '20
Martyn ( Sandblasters.co.uk) MergedI have tried the quote function today hoping that i could raise the quote, send to the customer, the then said customer press a link to be taken to my shop to complete the order. No, does not work, I cannot see the point in the function at all to be honest.
Be great if the Wizards at EKM could look at this please. It would save so much time rather than send pro formas all the time. -
20 May, '20
Martyn ( Sandblasters.co.uk) MergedI have tried the quote function today hoping that i could raise the quote, send to the customer, the then said customer press a link to be taken to my shop to complete the order. No, does not work, I cannot see the point in the function at all to be honest.
Be great if the Wizards at EKM could look at this please. It would save so much time rather than send pro formas all the time. -
20 May, '20
Martyn ( Sandblasters.co.uk)I have tried the quote function today hoping that i could raise the quote, send to the customer, the then said customer press a link to be taken to my shop to complete the order. No, does not work, I cannot see the point in the function at all to be honest.
Be great if the Wizards at EKM could look at this please. It would save so much time rather than send pro formas all the time. -
29 Jun, '20
Eve Bolan Admin"The ability to send a quote to a customer" (suggested by Kate Price on 2018-10-26), including upvotes (17) and comments (4), was merged into this suggestion.
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29 Jun, '20
Eve Bolan Admin"Turn a customer quote into an order" (suggested by Donna Mostyn on 2019-06-28), including upvotes (6) and comments (3), was merged into this suggestion.