Discount management - Unique user identifier
Be able to offer specific discount for a particular user (based on a unique identifier e.g. email address)
Comments: 49
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11 Oct, '18
Eve Bolan Admin MergedIncreased functionality on Coupon Codes within Discount Management - including being able to easily see how many times a coupon code has been used and limit individual customers to how many times they use a discount coupon code (based on a unique identifier).
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03 Nov, '18
pete MergedI believe this to be essential and as a new user quite disappointed it was not already a feature.
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05 Dec, '18
dev farmahWould be great for B2B cilents who we give different prices to on a manual basis at the moment.
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30 Dec, '18
BobI think there needs to be an overhaul of the discount management system to include the ability to offer discounts specifically to individual customers
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23 Jan, '19
Carol Brown Mergedt seems very strange to me that as an e-commerce specialist working with sellers, who for the most part, sell on other channels there is no facility that enables a discount on first order only. This is such a basic marketing tool for muti-channel sellers. It is also imperative to grow a business that you can move buyers from eBay/Amazon over to your website!
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04 Feb, '19
Kate MergedWould be REALLY useful (if not essential actually) to be able to have unique codes for first time discounts, and for things like signing up to the newsletter. Currently it is a laborious manual process of having to try and remember to change the code every week or so so that cheeky customers don't re-use the same codes over and over again. Please implement this asap! It would be ideal to have codes that self-generate per customer that can only be used once.
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19 Mar, '19
Rebecca WaitePotentially Trade Discounts could assist here, by assigning a set discount to the customer
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12 Jul, '19
Adrienne MergedEKM, do you need input from users wrt to requirements? Something like rules wrt to distinct customer identification?
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16 Jul, '19
Paul Carrick MergedGeneric codes for New Customers only.
Changes to the Discount Management have been talked about / considered etc for several years. MUST be time for some action at long last. -
19 Sep, '19
Andy MergedThis is something that would be do much use, especially as I run an ambassador scheme and a newsletter sign up discount!!
Please put this up the priority list EKM -
12 Nov, '19
Eve Bolan Admin Merged"One discount with thresholds, spend £100 for 10% and spend £200 for 15%
without needing 2 discounts and using priorities." - Mike at click4balloons.co.uk -
15 Jan, '20
Jude MergedWould it be possible to have the function of allowing customers to enter a discount code for their first order when they enter their account details and checkout?
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31 Jan, '20
Helene MergedThis would be a great help for customer coming from other sources like ebay/amazon. Ideally based on email address and possibly account login as well. It's too easy to set up a code and then customers re-using the same code again. Many customers don't register when they order so just account login would not work. Not practical to issue multiple codes when most will never be used. Hope this can be looked into and added to the new discount management feature.
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09 Mar, '20
RUSSELL Strachan MergedAllow repeat "guest" customers to benefit from "repeat customers" discount, many customers don't want to sign up for an account, just want to buy again
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17 May, '20
Stu Powell MergedC'mon guys, this should be a basic feature of the site. It's now been a suggestion for over 18 months.
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25 Jun, '20
Eve Bolan System Merged"Discount Management limit coupon code usage per customer" (suggested by Eve Bolan on 2018-10-11), including upvotes (83) and comments (10), was merged into this suggestion.
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25 Jun, '20
Eve Bolan System"Limit Discount Vouchers" (suggested by Denise Hope on 2019-07-18), including upvotes (88) and comments (13), was merged into this suggestion.
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25 Jun, '20
Eve Bolan System"Discount Code for a Customer's First Order" (suggested by Jude Robinson on 2020-01-15), including upvotes (4) and comments (1), was merged into this suggestion.
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29 Jul, '20
MarkCould really do with this sort of thing, equally if it could link up with Subscription payments would be great. I'd like the ability to offer a loyalty subscription setup, customer pays X amount a month and for that month they receive X% off of all orders/specific items. I would see this as working on a customer login basis, customer logged in, purchases subscription, the discount with the parameters we've setup in Discount management is then logged against their account. Would be a top feature!
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13 Oct, '20
Monica FrancoSingle use discount per customer is a very basic feature, I'm disappointed this hasn't been implemented yet.
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17 Nov, '20
Eve Bolan System"discount coupon for (10%) off first purchase" (suggested by Andrew Cookson on 2020-11-09), including upvotes (2) and comments (0), was merged into this suggestion.
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18 Nov, '20
Malcolm CarterI want to be able to offer unique multi use discount codes to previous customers and be able to track when it's used. At it's most basic, the ability to do a simple bulk CSV upload of email addresses with unique codes against each would suffice and I can worry about integration with email client to send them out. Shocked how limited discount code management is for a platform that has been around for over 18 years!
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23 Mar, '21
Eve Bolan System"Ability to restrict a coupon/promo code to new customers" (suggested by Rebecca on 2021-03-18), including upvotes (2) and comments (0), was merged into this suggestion.
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06 Jul, '21
Amy Hayes Merged10% off discount off your first order with us (possibly if you spend £20 or more) - seems very popular on other sites.
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13 Jul, '21
Eve Bolan System"Discount off first order" (suggested by Amy Hayes on 2021-07-06), including upvotes (1) and comments (0), was merged into this suggestion.
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17 May, '22
Eve Bolan System"Single use discount code" (suggested by Karen Wiper on 2022-05-11), including upvotes (1) and comments (0), was merged into this suggestion.
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24 Oct, '22
Charlie Harris MergedCurrently, if you want a discount code to be single use, its only possible if its only used by 1 customer. There is no facility to issue a general discount code to customers which each customer can only use once. I want to share a reward with customers for signing up to my mailing list but I dont want them to keep getting the same discount after 1st use but its currently not possible to do this within the system. I'm sure this would be starightforward to set up?
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25 Oct, '22
Justin Noble MergedThis is a no-brainer if you ask me. Being able to offer a true "welcome discount" or a one-off code for visitors at an exhibition would be brilliant!
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17 Apr, '23
Rachel MergedIs this something that is being considered? Causing a lot of issues with customers using codes they should only use once - can't generate unique codes for every single customer.
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02 May, '23
Rachel MergedIt would be helpful if discount codes could be set for only new customers - we are having repeat customers come back and use welcome discounts time and time again or on subsequent orders. This would also be solved if discount codes were single use only - seems pretty standard to have this kind of restriction on a discount code? Unable to currently give a welcome discount only without risking the code being used multiple times - this is costing us a lot of money when customers do it!
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02 May, '23
Rachel MergedI would be helpful if bulk discounts would override any additional discounts the customer can add - currently customers can save using Bulk Discounts and add a further discount on top!
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09 May, '23
Eve Bolan System"Discount Code not Stackable with Bulk Discounts" (suggested by Rachel on 2023-05-02), including upvotes (2) and comments (0), was merged into this suggestion.
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06 Jun, '23
New Threads MergedI agree. This is an issue for my business too. At the moment we are solving the issue by manually having to change the discount code in the website and automated emails every couple of weeks to prevent people from abusing the discount code.
It is a silly and annoying work around that we shouldn't have to do but it does work. -
22 Jun, '23
Eve Bolan System"Discount Codes for single use by multiple customers." (suggested by Charlie Harris on 2022-10-24), including upvotes (5) and comments (2), was merged into this suggestion.
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22 Jun, '23
Eve Bolan System"Discount Codes for NEW CUSTOMERS ONLY and SINGLE USE" (suggested by Rachel on 2023-05-02), including upvotes (4) and comments (1), was merged into this suggestion.
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23 Nov, '23
Eve Bolan System"Repeat customer discount to include "guest " customers that have bought before" (suggested by RUSSELL Strachan on 2020-03-09), including upvotes (2) and comments (0), was merged into this suggestion.
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06 Dec, '23
Jack Wilkinson MergedTo be able to send a discount out that is usable as a one usage per email address. So for instance sending a first sign up email on email marketing that gives £5 off your first order. You would only want this to be able to be used once per email adress at the moment the only way to do this is create multiple codes which then means you would have to send an individual email to each person who signed up. Rather than if you can limit a code to one usage per email then you can use the same code and automate this eamil
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08 Dec, '23
Eve Bolan System"Discount Management" (suggested by Jack Wilkinson on 2023-12-06), including upvotes (2) and comments (0), was merged into this suggestion.
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01 Feb, '24
Rachel MergedThere is still no option to make discount codes single use per customer/email address. This is hindering campaigns as we cannot have ongoing codes such as 'come back' or 'first order' discounts etc. without regularly changing them to prevent misuse. This means we cannot use such codes on printed materials such as leaflets and brochures.
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13 Feb, '24
Eve Bolan System"Single Use Discounts per Customer" (suggested by <Hidden> on 2024-02-01), including upvotes (2) and comments (0), was merged into this suggestion.
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14 May, '24
Eve Bolan System"Single discount with thresholds" (suggested by <Hidden> on 2019-11-12), including upvotes (3) and comments (0), was merged into this suggestion.
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10 Jan, '25
Louise Snell MergedWhen a discount code can be used for multiple customers, but can only be used once per customer.
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03 Feb, '25
Eve Bolan System"Discount Management - Multiple Use Discount - Single Use Per Customer" (suggested by <Hidden> on 2025-01-10), including upvotes (2) and comments (0), was merged into this suggestion.
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10 Dec, '25
Rachel MergedWe are still unable to offer a new customer only welcome discount via a discount code. Or restrict codes to only be used once per customer We have tried various methods to introduce new customers through welcome discounts but these inevitably end up on discount sites meaning we see increased use with existing customers, or they are used multiple times by the same customer. There is an option to ave discounts codes for existing customers only, but not for new customers only. Reasons we have been given in the past is there is no way of preventing customers opening multiple accounts, but the likelihood of this is much lower than the likelihood of them using the same discount over and over on the same account! This is an extremely basic feature which is limiting our new customer aquisition.
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05 Jan
Eve Bolan System"New Customer Only Discount" (suggested by <Hidden> on 2025-12-10), including upvotes (2) and comments (0), was merged into this suggestion.