Suggestions for improving EKM

Discount management - Unique user identifier

Be able to offer specific discount for a particular user (based on a unique identifier e.g. email address)
Suggested by: Angela Avery (24 Oct, '18) Upvoted: 02 Jun Comments: 49
Planned Discounts

Flash Sale Tool

A functionality that allows the creation of a flash sale with the following features: 1. The ability to reduce prices site/category wide by a percentage; 2. The ...
Suggested by: Eve Bolan (08 Feb, '19) Upvoted: 02 Jun Comments: 35
Planned Discounts

Product Bundles

We currently offer to 'buy any 3 products at a certain price'. At the moment you can't offer a range of products with discounts at specific quantities and have ...
Suggested by: James (02 Apr, '19) Upvoted: 02 Jun Comments: 38

Referral Rewards

Using the Loyalty Point feature set up and run a referral scheme in the shop to reward customers for referring new customers to your website/shop. Provide each ...
Suggested by: Mary Matthews (13 Aug, '19) Upvoted: 29 Mar Comments: 16
On-Hold Discounts

Vouchers

There is a very large market that we are missing out on - we need a full integrated way to sell gift vouchers for our products to our customers. Ideally customers ...
Suggested by: Stephen Bielby (01 Mar, '19) Upvoted: 22 Nov, '23 Comments: 6

X number of people have added this product to their cart

An urgency prompt on product pages that shows the number of customers who have added the same product into their cart (could be real numbers or pre-set) and ...
Suggested by: Moderator (02 Nov, '18) Upvoted: 17 Dec, '25 Comments: 4

Display discounts on product pages.

In my opinion it would make more sense to display discounts on the product pages so customers know that there are discounts available. The discount management system ...
Suggested by: Jonathan Limbert (31 Jan, '20) Upvoted: 05 Feb, '24 Comments: 8

New Customer Promo Code Pop Up

When a customer visits the site a pop up screen provides a single use promo code to offer a new customer a discount to buy.
Suggested by: Mark (11 Dec, '18) Upvoted: 12 Jan Comments: 1
On-Hold Discounts

Discounts for a whole category/department

The ability to apply a discount % off a whole category so a particular brand or department can be discounted in one easy step
Suggested by: Jane Aldridge (15 Nov, '18) Upvoted: 23 Nov, '23 Comments: 7

X number of people have bought this item

An urgency prompt on product pages that shows the number of customers who have bought the same product (could be real numbers or pre-set) and dynamically updates to ...
Suggested by: Moderator (02 Nov, '18) Upvoted: 25 Feb, '24 Comments: 1

Loyalty Point Exclusions

Allow it so you can exclude some products from being purchased or the price reduced, by using the loyalty points scheme.
Suggested by: Declan D (27 Mar, '20) Upvoted: 09 Feb Comments: 5
On-Hold Discounts

Abandoned Cart Email Random Code generator

We'd like to include some kind of discount code on the automatic abandoned cart emails, to offer like free delivery or 10% of whatever on the one day and two day ...
Suggested by: Sean @ Scentish (11 May, '22) Upvoted: 11 Apr Comments: 4
On-Hold Discounts

Discount Management - 'everything except' option

When offering a site wide discount on all except a few products eg gift vouchers it would be good to be able to have an everything except option rather than having to ...
Suggested by: Louise Ward (02 Dec, '20) Upvoted: 25 Apr, '23 Comments: 6

Discount Management statistics

Improve discount management so you can easily view how many times any discount has been used/redeemed. At the moment you can easily see how many times a discount ...
Suggested by: Charlie (01 Dec, '20) Upvoted: 11 Apr Comments: 6
On-Hold Discounts

An Import/Export System for Discount Codes

I think it would be useful to have the functionality to import one time use Discount Codes into the Discount Management Feature and also be able to export any codes.
Suggested by: Steven (19 Mar, '19) Upvoted: 02 Dec, '25 Comments: 4
On-Hold Discounts

Only X of this item left in stock

A dynamic updating prompt on product pages to warn customers they might loose out if they don’t buy now! It puts real urgency on customers and encourages them to ...
Suggested by: Moderator (02 Nov, '18) Upvoted: 23 Nov, '23 Comments: 2

Offers Pop Up Window

A 'tinder style' swipe-able pop up that could be just applicable to the mobile site. This will show a few recent offers so customers can swipe through these and click ...
Suggested by: Georgia (08 Jan, '19) Upvoted: 02 Dec, '25 Comments: 0
On-Hold Discounts

Send newsletter discount codes automatically

When you offer a discount as a reward for signing up to your newsletter, as soon as someone confirms their subscription, the discount code should be sent to them ...
Suggested by: Sue (07 Nov, '18) Upvoted: 02 Dec, '25 Comments: 5
On-Hold Discounts

Set Up Discounts Per Customer or Customer Group

The ability to assign a discount to a particular customer or a group of customers that you can create would be a great addition
Suggested by: Bob Evans (12 Nov, '18) Upvoted: 09 Aug, '24 Comments: 5

The ability to duplicate discounts within Discount Management Beta

Would it be possible to add this functionality to Discount Management Beta to make it easier to create similar promotions without having to start from scratch each time?
Suggested by: Eve Bolan (25 Feb, '20) Upvoted: 15 Dec, '20 Comments: 4

Discount Management - to have a simple method for selecting products & assigning quantities

If you have a large database of products it is a very lengthy process (that can sometimes error and break) to select the products that you want a discount to apply to ...
Suggested by: Katherine (29 Mar, '19) Upvoted: 01 Feb, '21 Comments: 4

Improved specific combination of products for discount codes

For example, being able to qualify you require a specific product in your basket AND at least one product from another category.
Suggested by: Michal (08 Dec, '20) Upvoted: 26 Apr, '23 Comments: 3

Encourage users to spend more to qualify for free shipping at checkout-'Spend 'X' amount more..'

Encourage customers at checkout to spend over a certain amount so that they qualify for free shipping. E.g Spend 'X' amount more to qualify for free shipping. This is ...
Suggested by: NickySteadman (24 Jun, '20) Upvoted: 08 Sep, '23 Comments: 1

The ability to lock discount codes from being used with Trade Discounts

At present, there is no way to prevent specific users from using a discount, this would be important when controlling trade discounts.
Suggested by: Vince Sully (15 Feb, '21) Upvoted: 21 Mar, '25 Comments: 0

Discount Summary

It would be handy to see a summary of a discount that has been created. At the moment to double check the details of the discount you have to go through each step. A ...
Suggested by: Pippa (21 Nov, '18) Upvoted: 07 Aug, '19 Comments: 0

Product edit to include ability to assign product to existing discount

Being able to assign a product to an existing discount when editing the product itself or when adding a new product rather than having to edit the discount as is now ...
Suggested by: Louise Ward (02 Dec, '20) Upvoted: 02 Dec, '25 Comments: 0

Pop up promotion when you click on Checkout!!

I thick there should be a way that when the customer clicks on "Go to checkout" it pops up with a promotion to encourage them to put something else in their basket. ...
Suggested by: JAKE (18 Mar, '24) Upvoted: 28 Jun, '24 Comments: 2

Apply more than one 'requirement' to a discount code

Ie. Cart value above £X AND existing customer only etc. At the moment you can only choose one requirement which is making it difficult to make specific discounts for ...
Suggested by: Rachel (11 May, '23) Upvoted: 23 Nov, '23 Comments: 2
Under consideration Discounts

Search improvement within Discount Managment

When selecting products for discount management it would be useful to have a select all option on the search results and also to have the search compatible with the ...
Suggested by: Rebecca Waite (23 Feb, '23) Upvoted: 23 Nov, '23 Comments: 2
Under consideration Discounts

Discount management sub catagory

It would be useful if we could have subcategories in the discount section. Example. Main category1: Seasonal sales Sub category: Christmas / Easter / etc ...
Suggested by: Steph (17 Feb, '21) Upvoted: 02 Dec, '25 Comments: 0
On-Hold Discounts

Notify customers of offer missing out on

Ability (perhaps in the product urgency feature) to notify customers that they are missing out on an offer. For example if they have bought one card and there is a ...
Suggested by: Elaine (26 Oct, '23) Upvoted: 14 Nov, '23 Comments: 1
Under consideration Discounts

Customer pick own product bundle

I would love to see the product bundle feature improved so that customers can pick their own bundle with a set discount rate. So often I get asked by people to ...
Suggested by: Suzie (07 Dec, '24) Upvoted: 16 May, '25 Comments: 0
Under consideration Discounts Features

Apply discount more than once to single order

For example, 2 items trigger a discount (e.g. 2 for £10), and if another 2 items are added then the discount is applied again. If another two items are added again, ...
Suggested by: Michal (15 Aug, '21) Upvoted: 24 Apr, '22 Comments: 0
Planned Discounts

Product quantity (1) in discount managment needs work!!

Please add a check box for unlimited or allow us to select all and change the quantities in one go - I have 800 products which all need changing to larger quantities ...
Suggested by: Melanie Pearson (18 Oct, '19) Upvoted: 04 Mar, '20 Comments: 2

% Percentage Discount For Additional Quantities

% PERCENTAGE DISCOUNT FOR ADDITIONAL QUANTITIES Currently on our ebay shop we can add % disounts related to the quantities a customer buys. This would shorten the ...
Suggested by: RUSSELL Strachan (15 Jul, '20) Upvoted: 10 Dec, '20 Comments: 1

Promotion Popup Bar

It would be helpful to have a popup at the top of the screen, similar to the new cookie bar popup. This could create urgency as you could incorporate a live countdown ...
Suggested by: Louis (23 Feb, '20) Upvoted: 27 Mar, '24 Comments: 1

Discount Management - Autoapplied discounts to only apply when corresponding product added to basket

Ability to only populate discounts when corresponding products are added to the basket - We have a discount where the customer receives a free product when they spend ...
Suggested by: Rachel (16 Aug, '23) Upvoted: 25 Oct, '23 Comments: 0
Under consideration Discounts

Discount codes to NOT work with subscriptions

Discount codes are a critical part of my marketing. Subscriptions are good for business. But if a customer uses a discount code on a subscription... I am double ...
Suggested by: charlie Hobbs (21 Mar, '25) Upvoted: 07 Apr, '25 Comments: 1
Under consideration 2025 Discounts

Discount management, allow discount only on total product price excluding delivery price

Apply a discount code only too the total purchase price excluding the delivery price
Suggested by: jeff (02 Aug, '20) Upvoted: 06 Aug, '20 Comments: 0

Promo Code Sales Report

I would like a report of sales made to specific Promo Codes
Suggested by: Robert Weiss (19 Aug, '19) Upvoted: 02 Dec, '25 Comments: 0
On-Hold Discounts