Suggestions for improving EKM.

Discount management - Unique user identifier

Be able to offer specific discount for a particular user (based on a unique identifier e.g. email address)
Suggested by: Angela Avery (24 Oct, '18) Upvoted: 03 Feb Comments: 43
Planned Discounts

Product Bundles

We currently offer to 'buy any 3 products at a certain price'. At the moment you can't offer a range of products with discounts at specific quantities and have ...
Suggested by: James (02 Apr, '19) Upvoted: 07 Mar, '23 Comments: 37
Done Discounts

Flash Sale Tool

A functionality that allows the creation of a flash sale with the following features: 1. The ability to reduce prices site/category wide by a percentage; 2. The ...
Suggested by: Eve Bolan (08 Feb, '19) Upvoted: 23 Feb Comments: 16
Under consideration Discounts

Referral Rewards

Using the Loyalty Point feature set up and run a referral scheme in the shop to reward customers for referring new customers to your website/shop. Provide each ...
Suggested by: Mary Matthews (13 Aug, '19) Upvoted: 20 Oct, '23 Comments: 17
Under consideration Discounts

Vouchers

There is a very large market that we are missing out on - we need a full integrated way to sell gift vouchers for our products to our customers. Ideally customers ...
Suggested by: Stephen Bielby (01 Mar, '19) Upvoted: 22 Nov, '23 Comments: 6
Done Discounts

Show saving figure next to price for sale items?

Suggested by: Lewis (14 Nov, '18) Upvoted: 28 Jan Comments: 4
Under consideration Discounts New Functionality

Display discounts on product pages.

In my opinion it would make more sense to display discounts on the product pages so customers know that there are discounts available. The discount management system ...
Suggested by: Jonathan Limbert (31 Jan, '20) Upvoted: 05 Feb Comments: 7
Under consideration Discounts

X number of people have added this product to their cart

An urgency prompt on product pages that shows the number of customers who have added the same product into their cart (could be real numbers or pre-set) and ...
Suggested by: Moderator (02 Nov, '18) Upvoted: 25 Feb Comments: 0
Under consideration Discounts New Functionality

Discounts for a whole category/department

The ability to apply a discount % off a whole category so a particular brand or department can be discounted in one easy step
Suggested by: Jane Aldridge (15 Nov, '18) Upvoted: 23 Nov, '23 Comments: 7
Done Discounts

X number of people have bought this item

An urgency prompt on product pages that shows the number of customers who have bought the same product (could be real numbers or pre-set) and dynamically updates to ...
Suggested by: Moderator (02 Nov, '18) Upvoted: 25 Feb Comments: 1
Under consideration Discounts New Functionality

New Customer Promo Code Pop Up

When a customer visits the site a pop up screen provides a single use promo code to offer a new customer a discount to buy.
Suggested by: Mark (11 Dec, '18) Upvoted: 25 Feb Comments: 1
Under consideration Discounts New Functionality

Discount Management - 'everything except' option

When offering a site wide discount on all except a few products eg gift vouchers it would be good to be able to have an everything except option rather than having to ...
Suggested by: Louise Ward (02 Dec, '20) Upvoted: 25 Apr, '23 Comments: 6
Done Discounts

Abandoned Cart Email Random Code generator

We'd like to include some kind of discount code on the automatic abandoned cart emails, to offer like free delivery or 10% of whatever on the one day and two day ...
Suggested by: Sean @ Scentish (11 May, '22) Upvoted: 28 Jan Comments: 4
Under consideration Discounts

Only X of this item left in stock

A dynamic updating prompt on product pages to warn customers they might loose out if they don’t buy now! It puts real urgency on customers and encourages them to ...
Suggested by: Moderator (02 Nov, '18) Upvoted: 23 Nov, '23 Comments: 2

An Import/Export System for Discount Codes

I think it would be useful to have the functionality to import one time use Discount Codes into the Discount Management Feature and also be able to export any codes.
Suggested by: Steven (19 Mar, '19) Upvoted: 23 Nov, '23 Comments: 4
Under consideration Discounts

Discount Management statistics

Improve discount management so you can easily view how many times any discount has been used/redeemed. At the moment you can easily see how many times a discount ...
Suggested by: Charlie (01 Dec, '20) Upvoted: 11 Jul, '23 Comments: 6
Under consideration Discounts

Offers Pop Up Window

A 'tinder style' swipe-able pop up that could be just applicable to the mobile site. This will show a few recent offers so customers can swipe through these and click ...
Suggested by: Georgia (08 Jan, '19) Upvoted: 11 Jun, '21 Comments: 0
Under consideration Discounts

Set Up Discounts Per Customer or Customer Group

The ability to assign a discount to a particular customer or a group of customers that you can create would be a great addition
Suggested by: Bob Evans (12 Nov, '18) Upvoted: 02 Dec, '23 Comments: 4
Under consideration Discounts

Add free item to cart when discount is applied

When your discount adds a free item to your customer, this is automatically added to your cart.
Suggested by: Michael Brownlee (28 Mar, '21) Upvoted: 26 Oct, '21 Comments: 3
Under consideration Discounts

Discount Management - Free Product in Cart

When offering a free product, have the option to add the product on the cart page itself (like a drop-down, for example). Currently you have to navigate away from the ...
Suggested by: Dominic (27 Mar, '19) Upvoted: 28 Jul, '21 Comments: 6
Under consideration Discounts

Update the Bundle Feature to add a variable price, so that it can be used for discount bundles.

The Bundle Feature is a great addition for upselling, but bundles are usually a group of products at a discount. Adding the option to have a different price to the ...
Suggested by: Derwent Walsh (01 Nov, '21) Upvoted: 31 May, '22 Comments: 3
Under consideration Discounts Features

Send newsletter discount codes automatically

When you offer a discount as a reward for signing up to your newsletter, as soon as someone confirms their subscription, the discount code should be sent to them ...
Suggested by: Sue (07 Nov, '18) Upvoted: 02 Dec, '23 Comments: 3
Under consideration Discounts

Discontinue when out

The ability to set a product to remove itself from sale when it is sold out regardless of stock control settings. This is great for one off and seasonal products,
Suggested by: HJW (11 Nov, '18) Upvoted: 05 Feb Comments: 1
Under consideration Discounts

The ability to duplicate discounts within Discount Management Beta

Would it be possible to add this functionality to Discount Management Beta to make it easier to create similar promotions without having to start from scratch each time?
Suggested by: Eve Bolan (25 Feb, '20) Upvoted: 15 Dec, '20 Comments: 4
Done Discounts

Discount Management - to have a simple method for selecting products & assigning quantities

If you have a large database of products it is a very lengthy process (that can sometimes error and break) to select the products that you want a discount to apply to ...
Suggested by: Katherine (29 Mar, '19) Upvoted: 01 Feb, '21 Comments: 4
Done Discounts

Loyalty Point Exclusions

Allow it so you can exclude some products from being purchased or the price reduced, by using the loyalty points scheme.
Suggested by: Declan D (27 Mar, '20) Upvoted: 23 Nov, '23 Comments: 2
Under consideration Discounts

Improved specific combination of products for discount codes

For example, being able to qualify you require a specific product in your basket AND at least one product from another category.
Suggested by: Michal (08 Dec, '20) Upvoted: 26 Apr, '23 Comments: 3
Done Discounts

Encourage users to spend more to qualify for free shipping at checkout-'Spend 'X' amount more..'

Encourage customers at checkout to spend over a certain amount so that they qualify for free shipping. E.g Spend 'X' amount more to qualify for free shipping. This is ...
Suggested by: NickySteadman (24 Jun, '20) Upvoted: 08 Sept, '23 Comments: 1
Done Discounts

Discount Summary

It would be handy to see a summary of a discount that has been created. At the moment to double check the details of the discount you have to go through each step. A ...
Suggested by: Pippa (21 Nov, '18) Upvoted: 07 Aug, '19 Comments: 0
Done Discounts

The ability to lock discount codes from being used with Trade Discounts

At present, there is no way to prevent specific users from using a discount, this would be important when controlling trade discounts.
Suggested by: Vince Sully (15 Feb, '21) Upvoted: 26 Apr, '23 Comments: 0
Under consideration Discounts Features

Apply more than one 'requirement' to a discount code

Ie. Cart value above £X AND existing customer only etc. At the moment you can only choose one requirement which is making it difficult to make specific discounts for ...
Suggested by: Rachel (11 May, '23) Upvoted: 23 Nov, '23 Comments: 2
Under consideration Discounts

Product edit to include ability to assign product to existing discount

Being able to assign a product to an existing discount when editing the product itself or when adding a new product rather than having to edit the discount as is now ...
Suggested by: Louise Ward (02 Dec, '20) Upvoted: 08 Dec, '20 Comments: 0
Under consideration Discounts Products

Ability to exclude items from a global discount

I apply a general discount on my site (6000 products) but there are some (50 products) that I would like to exclude from this discount. Will be simpler and quicker ...
Suggested by: Real (17 May, '20) Upvoted: 06 Apr, '23 Comments: 0
Under consideration Discounts

Discount Management - Used in Conjunction with Specific Discounts

When you are creating a discount, to have the ability to choose which other discounts it can and can't run in conjunction with rather than 'Yes' or 'No' (Discount ...
Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 10 May, '20 Comments: 0
Under consideration Discounts

Search improvement within Discount Managment

When selecting products for discount management it would be useful to have a select all option on the search results and also to have the search compatible with the ...
Suggested by: Rebecca Waite (23 Feb, '23) Upvoted: 23 Nov, '23 Comments: 2
Under consideration Discounts

Discount Manager- Select products not included

Customers that have a discount for most products spend a lot of time selecting them all. Suggestion of improvement to also have the ability to select products that ...
Suggested by: Hannah (29 Sept, '22) Upvoted: 22 Mar, '23 Comments: 1
Not planned Discounts

Social Proof

Hi, It would be great to add a social proof feature on product pages. As visitors are viewing products, there would be be pop ups with recent purchases, Ie " X just ...
Suggested by: Andi (28 Jan, '21) Upvoted: 17 Feb, '21 Comments: 1
Not planned Discounts

Fixed amount discount off the total cost (including delivery) and not just the subtotal

Have the option for a fixed amount discount to be taken off the final amount paid by the customer, and not just off the subtotal with delivery charges then added ...
Suggested by: Peter Stockdale (21 Oct, '20) Upvoted: 06 Nov, '20 Comments: 1
Under consideration Discounts

Easier Delivery Methods

I wanted to set up free delivery if a customer spends £50 on a specific range of products, but at present you can either do free delivery based on products ordered OR ...
Suggested by: Georgia (18 Mar, '19) Upvoted: 30 Apr, '22 Comments: 1
Under consideration Discounts

Notify customers of offer missing out on

Ability (perhaps in the product urgency feature) to notify customers that they are missing out on an offer. For example if they have bought one card and there is a ...
Suggested by: Elaine (26 Oct, '23) Upvoted: 14 Nov, '23 Comments: 1
Under consideration Discounts

Ability to offer reduced prices on product bundles

I would have thought one of the big opportunities when offering product bundles is to increase revenue whilst offering savings. Resulting in greater value to the ...
Suggested by: Jack (07 Sept, '23) Upvoted: 25 Oct, '23 Comments: 1
Under consideration Discounts

Discount code reminder before payment?

At payment stage and before final checkout could a message be added that reminds someone to included any discount codes before they make payment
Suggested by: Mic Mac (12 Jun, '21) Upvoted: 16 Jun, '21 Comments: 1
Under consideration Discounts

Discount code location restriction

We woulkd like to target a specific post code area with a discount incentive perhaps by way of a dscount code. A one time discount code, but one that wouldn't work ...
Suggested by: Tim (11 Jul, '22) Upvoted: 12 Jul, '22 Comments: 0
Under consideration Discounts

Trade orders and discount management

I have the price lists sorted and have added a free delivery discount via discount management for over £200. The problem is it calculates the delivery discount once ...
Suggested by: Roy (13 May, '22) Upvoted: 23 May, '22 Comments: 0
Under consideration Discounts

Apply discount more than once to single order

For example, 2 items trigger a discount (e.g. 2 for £10), and if another 2 items are added then the discount is applied again. If another two items are added again, ...
Suggested by: Michal (15 Aug, '21) Upvoted: 24 Apr, '22 Comments: 0
Planned Discounts

Percentage decrease with required dropdown at checkout order summary page.

We already have this feature but if you decrease the percentage it changes the name of the dropdown to show how much you have decreased the order by. E.g Please ...
Suggested by: Becky (09 Aug, '21) Upvoted: 11 Aug, '21 Comments: 0
Under consideration CheckoutFlow Discounts Products

Discount management sub catagory

It would be useful if we could have subcategories in the discount section. Example. Main category1: Seasonal sales Sub category: Christmas / Easter / etc ...
Suggested by: Steph (17 Feb, '21) Upvoted: 04 Mar, '21 Comments: 0
Under consideration Discounts

Product quantity (1) in discount managment needs work!!

Please add a check box for unlimited or allow us to select all and change the quantities in one go - I have 800 products which all need changing to larger quantities ...
Suggested by: Melanie Pearson (18 Oct, '19) Upvoted: 04 Mar, '20 Comments: 2
Done Discounts

% Percentage Discount For Additional Quantities

% PERCENTAGE DISCOUNT FOR ADDITIONAL QUANTITIES Currently on our ebay shop we can add % disounts related to the quantities a customer buys. This would shorten the ...
Suggested by: RUSSELL Strachan (15 Jul, '20) Upvoted: 10 Dec, '20 Comments: 1
Done Discounts

Gift Voucher/Promo Code

Could The underscore line where customers can enter a promo code be made large, a few of my customers have not noticed it
Suggested by: annastasia Codd (24 Feb, '19) Upvoted: 22 Jun, '23 Comments: 1
Not planned Discounts