Limit checkout field boxes characters

2 votes

Have the option to individually edit the character limit of boxes on the checkout fields to help with other 3rd party software integration.

Not planned Integrations Suggested by: Mihai (15 Nov, '23) • Upvoted: 06 Dec, '23 • Comments: 3

Comments: 3
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05 Dec, '23
Eve Bolan Admin
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Hi Mihai, which third-party integration are you using and which fields on the Checkout Flow are you having an issue with? If you could let us know, we'll be able to investigate this further for you. :)
06 Dec, '23
Mihai
Hi, we're having an issue with ShipStation, where the address and company fields in there have a limit. So when customers on EKM fill in their information, they put more than ShipStation can handle and causes error.
08 Dec, '23
Eve Bolan Admin
Hi Mihai, I've marked this suggestion as 'not planned' as this is something that ShipStation to amend on their integration with the EKM online shop platform. Please let ShipStation know about the errors you're experiencing and provide as much information as possible, and they will be able to investigate this for you. :)