Referral Rewards

100 votes

Using the Loyalty Point feature set up and run a referral scheme in the shop to reward customers for referring new customers to your website/shop.

Provide each registered customer with a unique link (URL) which they can give to their friends, family etc.. The link will send anyone who uses it to your shop's home page. Then it places a cookie on their website and track any purchases they make. When a user that has visited the link makes a purchase you can reward the customer that gave them the link with reward points (which they can later redeem for a cash discount on your website). Make it so that you can set the system to reward the new customer you've acquired with a cash discount. You get to decide how many times the link can be used.

I've seen this working on other shops it makes sense and is always simple to use . No need to create a zillion discount codes this way and there's no need to keep records of who refers new customers.

Under consideration Discounts Suggested by: Mary Matthews (13 Aug, '19) • Upvoted: 20 Oct • Comments: 17

Comments: 17

23 Oct, '18
Siobhan Merged
Customer gives a code generated to a friend and earns rewards when codes used
05 Jan, '19
Tom Merged
This would be huge for brand ambassadors on social media, especially if people could track their rewards
15 Jan, '19
sue hambleton Merged
Definitely need this.
07 Apr, '19
APO Perfume Merged
Really need this to grow the customer base! Waiting impatiently and have asked for it myself too!
27 Jul, '19
Dani Cranton Merged
We have so many people asking to be ambassadors. This would be invaluable!
13 Nov, '19
Mary Matthews
Please, please can you make it so that we can give out referral links to our customers who bring in new business for us? We want to reward them for their trust and loyalty beyond Loyalty Points when they spend. An incentive scheme to bring in extra business works for other companies. Why can't we have it running alongside the Loyalty Point system?
13 Nov, '19
Mary Matthews
Anyone in business today is constantly looking for ways to boost sales - why not let the loyal customers do it for you and reward them. Trying to add points manually for recommendation only works when you know who recommended someone. If everyone who has even the slightest interest in this votes in favour it might happen in my lifetime!
13 Nov, '19
Mary Matthews Merged
I've been banging on about this for a long time. Referral links for recommendations. Reward loyal customers who recommend your shop to others. It's a no-brainer! Other business already have this.
15 Jan, '20
Kye Etherton Merged
Would fit in well with the points system!

If we can set a number of points per refferal
25 Jun, '20
Eve Bolan Admin
"Refer a friend discount codes for rewards" (suggested by Siobhan on 2018-10-23), including upvotes (50) and comments (6), was merged into this suggestion.
06 Sept, '20
Chris
Suggested almost 2 years ago and still only 'under consideration'. C'mon guys, is there another e-commerce platform out there that DOESN'T have this feature?
16 Mar, '21
Eve Bolan Admin
"Customer Referral process ( links in comments ) marketing" (suggested by Sarah Blunkett on 2021-03-15), including upvotes (2) and comments (0), was merged into this suggestion.
12 Jun, '22
Kasim Ideis
Need now. Why you guys so slow?
14 Jun, '22
Eve Bolan Admin
Whilst not possible on the EKM online shop platform, this is possible using the Innercircle feature. Click the Features tab, and then within Marketing Features, you'll see Innercircle. This platform integrates with your EKM online shop, and you can offer customers the opportunity to be ambassadors for your brand, and set specific goals - such as leaving a review or posting about your products on their own social media - in return for rewards. :)
09 Oct, '22
Bruno
The referral system is really powerful to receive new customers orders. More than email marketing. Customers that suggest their friends our product and give them a discount or offer product and so on. EKM has this and we nothing.
13 Apr
Rachel
We are also looking into a Brand Ambassador scheme and this feature would be helpful. It seems Innercircle is no longer available in the features library?
09 May
Eve Bolan Admin
Even though Innercircle is no longer visible in the Features Library, you can access it here: https://inner-circle.io/ :)