Tracking information sent to the customer by e-mail

14 votes

I note that you can now add the Tracking numbers to the Orders, however not useful if this isn't being e-mailed automatically. We are still having to send customer's e-mails with Tracking number. Would be useful if there was like an EKM Tag which can pull that information once entered by us so that they get the tracking numbers with the dispatch e-mail.

Done Orders Suggested by: Vishal Ragunathan (03 Jun, '20) • Upvoted: 06 Jul, '22 • Comments: 2

Comments: 2

04 Jun, '20
Ryan D
Hello,

I just added this suggestion without seeing that you had already done it.

I agree with exactly what your saying and hope EKM can make this change.
11 Jan, '21
Fernando
Yes please, I second that. It would be really helpful to have tracking number added through a tag after adding it to order.