Be able to block an address
I would like to see an option to block an home/commercial address, I know we can block IP addresses but the customer still manages to order to that address.
Comments: 6
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02 Dec, '25
Eve Bolan SystemHighlighted comment
"Improvements to Customer Management - Ability to Ban / Bar / Blacklist an emaill address or domain." (suggested by <Hidden> on 2022-01-11), including upvotes (12) and comments (3), was merged into this suggestion. -
11 Jan, '22
Doug MergedMany situations can cause nuisance orders, be it from an individual or an organisation. Presently only IP can be blocked which can be an issue if it is shared. Also people can change IIPs so not a great control.
Please can we have an ability to Ban / Bar / Blacklist an email address or domain. This would not be tied to an individual / customer record (to avoid possible GDPR concerns) and merely a blacklist that prevents certain domains and their resources making orders.
Already done by EKM as some countries already bared. But need more granularity so can do wildcard or type eg .gov.?? .com.?? .co.?? .org.?? 3rd level to Organisation. Company Domain name down to individual email addresses. -
14 Nov, '23
ChrisWe have had the same problem! Their blocked IP address was changed so the customer got through the block. Being able to block an address &/or an email address would be helpful.
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14 Nov, '23
Chris MergedWe have had the same problem! Their blocked IP address was changed so the customer got through the block. Being able to block a physical address &/or an email address would be helpful.
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23 May, '24
Martin MergedNEw IP blocker is OK, but dogey people use VPNs. Would be nice to have ability to block by email/name/postcode.
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03 Jun, '24
Eve Bolan System Merged"EMail based blocking" (suggested by <Hidden> on 2024-05-23), including upvotes (2) and comments (0), was merged into this suggestion.