Reserving Products
We would like to see the functionality that would enable customers to reserve a Product within their Cart for a period of 5-10 minutes. Currently, if 2 customers add a product with a stock level of 1 to the cart, it's a situation of 'first come, first served'.
This causes issues if a customer needs to add multiple different items to the cart as, by the time they actually check out, 1 of the items may have already been purchased.
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15 Jul, '20
Eve Bolan System MergedHighlighted comment
"Increase system speed/ Overselling stock problem" (suggested by Nel on 2020-07-15), including upvotes (2) and comments (0), was merged into this suggestion. -
21 Nov, '18
Millie MergedLive stock within orders and customer baskets.
We have problems where 2 customers can checkout the same product when only 1 is available. Could the cart be updated / refreshed automatically with a live stock message?
This is also a problem within our quotes, as we are taking phone orders the items can be sold online.
So live stock throughout would be very useful.
Even if a quote had an option to turn on Live stock for active quotes leading to an order. -
08 Feb, '21
AngelWe have had a few times now where 2 customers check out with the same item at the same time and with the 10minute delay for stocks to be updated this is a problem.
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02 Dec, '25
Eve Bolan System"Live Stock Updates" (suggested by <Hidden> on 2018-11-21), including upvotes (11) and comments (1), was merged into this suggestion.