Suggestions for improving EKM
Preview / Publish Mode (aka publish test shop)
So you could preview your shop and then when you are ready to publish your changes you simply press a button!
No more copy and pasting from the test shop.
Add-on Sales, Upsales & Extras
I think we should have an option where when the customer buys a product they have an option to buy add-on products and related products.
I also think this should ...
Stock Control for individual items not all
Stock control for individual items would be great, please. I imagine there are others on here like ourselves, who, should they sell out, can easily restock with an ...
MOQ - Minimum Order Quantity on a product.
A product option that enforces a minimum order purchase (i.e. minimum order quantity of 3 - if a customer tried to order 2 an error modal would appear advising to add ...
EU VAT changes
The specifics for VAT settings with the EU going forward from the 1st of July is that any business sending anything to the EU will need to register for VAT in one EU ...
Auditing History
This was a suggestion that came up from some of the usability sessions. There should be a page within settings that shows the auditing history of a shop. This page ...
More advance editor for order progress emails
The best sales email tool we have is order Statius updates email as they have a higher % open than direct marketing emails. The EKM email tool for marketing emails ...
Cart Flow Pop-up to increase individual spend
It would be good if we had a pop-up that compared the existing Delivery Methods to the customer's cart and was able to calculate how much more they had to spend to ...
Auto Send Monthly EKM Invoices
Monthly EKM Invoice Is Sent To Requested Email Address Automatically (Rather Than Manually Checking To See If It Is Available)
Test Send for Outgoing Emails
Currently on the Outgoing Emails page within the back end of the EKM online shop platform, you can customise Outgoing Emails, but these do not have a Test Send ...
Reserving Products
We would like to see the functionality that would enable customers to reserve a Product within their Cart for a period of 5-10 minutes. Currently, if 2 customers add ...
Add auto-email to ask for review of products
It would be very useful if there was an email we could send asking for product reviews and that linked the product pages of the items ordered to make it easy. This ...
make it impossible for stock to enter a minus situation,
please make it possible for my stock to enter a minus situation , in other words , if I have run out of stock make it impossible for anyone to buy once it hits Zero stock
Ability to share cart publicly, both by shop owners and customers.
"Shared Cart" functionality, that would allow a customer to add their products to a cart and then share a link to their cart with another person to continue to order. ...
Product Purchase Limitation - The ability to reserve a specific amount of items per address.
Currently, a shop that sells limited edition items is attempting to limit these to one per household, but the system allows customers to purchase multiples at a time ...
Include picture into email templates
Would it be possible to enhance the email templates so a mini picture of the product customers have ordered is in the email? This is quite a common creature when I ...
Improvements to Email Templates -"Test" Email template Button
We cannot see what email content is being sent to customer without trying on Live site. This is bad practice.
Even using Test Websites, one cannot create orders, ...
Improved order status email templates
Create some better order status email templates which are more visually appealing and fit in with the stores theme.
Turn off order received emails.
Would it be possible to have it so shop owners can turn off order placed emails, or allow them to sent the emails to a separate address as stock level and enquiry ...
Advanced Stock control
add the option to have bundle products made of more than one SKU. We sell toy soldiers - you can buy a unit of crossbow men and a until of swordsmen - you can also ...
Low stock warning emails
When I get a low stock warning email it very kindly sends me a link to that product. However, the link is to the live shop rather than the back end, which renders it ...
Improvements to Emails to Customers / Templates
Presently unlike all other event emails there is no TEMPLATE for the "Send Customer Email" for ad-hoc emails ( in customer section) . So have to manually a paste a ...
Order View - Daily & Weekly
I have been a customer for EKM for almost 10 years now. One of the frustations I have had during this time is the order view.
Depending on the number of orders ...
Free delivery threshold based on VAT inclusive basket total
Retailers supplying goods are unable to set a free delivery threshold for chosen delivery options based on the VAT-inclusive value of customers' baskets. Currently, ...
Improvements to Data Retention and Deletion Visibility of Backups - GDPR Compliance
Have on shop backend, information viewable as to when last Backup has occured e.g.: Your Server XX was Backed-up at 02.32Hrs Tuesday 22/6/2021
This will allow ...
out of stock plugin
adding a plugin of sorts to show all product that are out of stock completely in all variants only and a hide/ show feature or delete to managing product more efficiently
Set Default for Dashboard Stats
Is it possible that we could have the functionality to set the default for the Dashboard Stats, as opposed to the default of 30 Days?
Configure Outgoing Email to Different Email Addresses
Problem:
EKM shop settings only allow a single email address to be entered for all outgoing email to be sent to (for the shop owner) and show as being sent from (for ...
Bulk stock level change within a category
We would like the ability to change the stock level on all products within a category to the same number. For instance, reset everything to 'zero' when we are doing a ...
Reset outgoing email templates
If someone accidentally deletes your outgoing emails templates is not an easy job to reset them.
It would be good to have a reset button or even an undo button.
The option to set sub total to exclude VAT
A shop does business to business sales (along with B2C). It has a cart but it shows subtotal including Tax, and then total. Could we have the ability to set if you ...
Ability to switch the default variant automatically when default variant out of stock
For the purposes of the product feed and PPC if the default variant goes out of stock we would need EKM to have the ability to switch to another default variant or ...
Ability for customer to back order specific products based on stock due in
If EKM created a section where you can add stock due in, and date due in. This could be shown to the customer on the order page. The product will show out of stock, ...
Shop email address UX improvement | Messages with multiple addresses in From: header are not accept
Clearer field separation or a warning if multiple addresses are set as the sender field for "Shop Email Address".
If multiple email addresses are used in this ...
ability to set the shops prices in one currency while base currency is set to another
The ability to have the prices show as default in Euros for example, while setting the sites base currency to dollars, as that is the country you business is actually ...