Improvements to the 'Add Tracking' feature.
This is a great feature, but I would like to make it work better and quicker. To save time when your busy, one to two clicks less means a lot.
1 - The ability to add tracking information would be much more productive, if it could be on the main order page.
2 - Also if the delivery company could be set to allow us to select a default.
3 - I would also like to suggest to automate this feature, when you add the tracking number that the status is changed to 'dispatched' an email is sent to the customer with the delivery tracking information.
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29 Jun, '20
Eve Bolan SystemHighlighted comment
"Attach the Tracking Info to the Dispatch Email" (suggested by Ryan D on 2020-06-04), including upvotes (1) and comments (0), was merged into this suggestion. -
04 Jun, '20
Ryan D MergedHello,
If tracking info is included for an order could this then be attached into the order dispatched email. We send a lot of orders to Europe/America and this would save a lot of time and make the process much cleaner. -
29 May, '24
Eve Bolan AdminYou can do this using the New Orders Section: https://support.ekm.com/support/solutions/articles/44002416340