Suggestions for improving EKM
Ability to remove old picture files easily
Ability to remove old picture files that are not being used / have been replaced. It would be good to have report that shows picture files upload date and whether is ...
Show individual refunds on a single order
The ability for orders to show individual refunds, not group individual refunds into a single total refund amount.
EKM currently displays only the sum total as a ...
Free delivery threshold based on VAT inclusive basket total
Retailers supplying goods are unable to set a free delivery threshold for chosen delivery options based on the VAT-inclusive value of customers' baskets. Currently, ...
Show Feature
You have a drop down show feature that shows either 10, 25, 50 or 100 listings per page. Most of our categories have more than 10 and it can be a real PITA having to ...
Loyalty Points Tiers
I would like to have the option of different tiers/levels of points to be offered depending on customer type/spend, ie trade customer or consumer customer.
Customer Tagging
The ability to Tag Customers with a Status on a drop down menu - such as New Customer,Weekly Customer, Monthly Customer, Seasonal Customer, Promotion Customer etc
Chat widget
Can the blue chat button be relocated to say next to the upgrade button? I'm sick to death of clicking on this bloody widget when trying to save my edits. The fact ...
Cart Upsell Products Order
When adding products manually to the cart upsell could they be made draggable to resort the order?
Currently they are displayed in alphabetical order. This means for ...
GOOGLE CSS PARTNER
"The Comparison Shopping Services (CSS) program allows you to participate in dedicated ecosystem experiences, and prominently show CSS product pages in results on ...
Sort by SKU code in Inventory Manager - Products
I am adding products into the Inventory Manager - Products but cannot order the products by SKU so that I can see what is missing
Manual Bank Transfer for Specific questions
Our Paypal has restricted certain products meaning we are unable to process transaction's. My suggestion is to allow certain products to be selected for manual bank ...
Deduct Stock in Quotes view in New Order system
Whilst testing the new Order System, we discovered that when raising a quotation that it is not possible to deduct the stock when the quote is accepted and paid. ...
Adjust the Font Size for the Holiday Mode - Cart Banner Text
The current font size of the cart banner text is very small. It should be increased to improve visibility, as it is meant to highlight important information when the ...
New Orders Section - Ability to search for Discount Codes / Coupons
It would be useful if the orders page had a discount search inbuilt, or supported the search of the code used to identify orders attached to a discount and campaigns ...
We need the Tiktok Integration Shopify Has
On tiktok shop you can sync all your products, inventory, and create ai videos with script. This is on the tiktok intergration with shopify. It would be very useful ...
Search Bar Update
Currently, the search bar on general shop pages includes a dropdown preview of products as you type, while the main search page does not. It would be helpful if both ...
Sort out refunds
Unable to process refunds since the update last year. It is becoming tedious to have to go into clear accept find the order and reference details and ask them to ...
Password length limit (IMPORTANT FOR SECURITY)
In order to protect security and stop and eventual denial of service, password length restrictions should be added ASAP.
Barcode / EAN numbers added to the Inventory Manager for entering and updating
Please have the option to add and update barcodes EAN number on the Inventory Manager, to add barcodes you have to go into each item individually, I know you can do ...
Subscriptions out of stock and inability to add stock
If you use subscriptions you have no ability to alter the stock levels and should the stock levels be low when setting up subscriptions the item appears out of stock ...
Bulk edit/View products
Both these features are great at what they do but it would be even better if features had a little more of each feature within them. IMO the bulk edit would be better ...
Discount codes to NOT work with subscriptions
Discount codes are a critical part of my marketing. Subscriptions are good for business. But if a customer uses a discount code on a subscription... I am double ...
Shop email address UX improvement | Messages with multiple addresses in From: header are not accept
Clearer field separation or a warning if multiple addresses are set as the sender field for "Shop Email Address".
If multiple email addresses are used in this ...
EKM - order page
To be able to customise the new orders page to have key information in a specified order similar to the old order system layout.
Post code setting in without having to press 'Enter' on PC/mobile keypad
When a post code is input in the text field on the first checkout page (delivery widget), the drop down menu below does not update the restricted post codes until the ...
Add filters and tools to identify and delete inactive customers and old orders
Managing data retention for GDPR compliance is currently very manual. Please consider adding:
- A filter for customer sign-up date
- A filter for customers with ...
Add options for mobile and desktop blog image
Currently the aspect ratio for the blog image for desktop and mobile is different and there is no option to add an alternative image for mobile - this means the ...
Stocktaking aid
Could an extra column be added to bulk editor in a form of a radio button that can be filled with a colour fill option? This could be a great help when stock taking ...
Could the eBay import/export feature be made pinable
Feature pinning
Ability to immediately edit a copied product
The ability to copy from Inventory and then immediately edit the copy has been removed. You now have to come out of the copy section and then search for the copied ...
Multiple Stock Location
I have at least 2 locations stock is held.
For example,
I use a supplier fed XML/CSV file for the UK main stock warehouse for my supplier.
And I also have stock ...
Customer account setups need CAPTCHA
We're doing quite well now internationally but we're getting fake customet accounts setup on the site (bots). I know Shopify, Amazon etc, do the additional CAPTCHA as ...
Better Captcha for reducing spam
Instead of using a simple tick box captcha which many bots have no problem in enabling, how about a simple maths question captcha as this would greatly reduce the ...
Link my company Bluesky social media page to my website
Bluesky is now the fastest growing social media platform due to users leaving or pausing X in particular due to it's potential brand toxicity, but EKM does not ...
Improve Blog SEO, to drive more traffic
The new blog feature lacks key capabilities required for SEO - 1) ability to add Alt Tags to images (essential for google recognising images), 2) inability to use ...
search results product image format
Is it possible to show the whole product image in the search results rather than a default square shape that cuts off the top and bottom of a portrait product image? ...
Global Product Option Colour & Image Swatch
The option to add colour and image swatches (all type of options to be honest) as a block and then assign the option block to products rather than them being on each ...
Invoice Layout: Variants shown separately like Options
It would be helpful if there was the option to choose how to display the variants on the Invoices.
At present all the variants are all grouped together in 1 ...