Show individual refunds on a single order
The ability for orders to show individual refunds, not group individual refunds into a single total refund amount.
EKM currently displays only the sum total as a single refund on order views and invoices, and does not list each refund with its respective date and amount
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22 Aug, '25
ArvindHighlighted comment
Although we do not get many cases where we have to make multiple refunds on one order, the system should not combine the refunds and indicate that all refunds were made at the date/time of the original refund. For financial transactions like this, it is important to be absolutely correct.
The way refunds are displayed is also not ideal. It would be better if EKM reviewed the entire feature for refunds and made a comprehensive update. For example, wouldn't it be great if you could allocate the refund to a particular item on the order.