Our customers made these suggestions for improving EKM. Suggestions for improving EKM.
Predictive Search
As the customer types into the search box, it will throw up all products which contain the letters typed so far
Correcting search spelling
In the search statistics we see so many customers spell words incorrectly. If the search could correct the spelling for them or a 'did you mean' type result this ...
Enchanced Search Functionality
When searching for products on sites such as on supermarket sites like ASDA or Tesco, you have additional options once an initial search is done to filter products ...
Clear Filters option
Enable a button to allow a user to clear all filters so they do not have to manually uncheck everything to search again
Produce a unique URL for search results
Sometimes customers ask me for a link to some of my products, at the moment i am only able to send them a link for 1 product at a time, would it be possible for ...
Search box to search more than just products
When a customer types in a word, it will search everything and all pages, not just products. It would mean customers can search for information, guides, news and more.
have product variations show up in search results
currently only the page related to the "default" variation appears in the search results,
so if you have say the white variant of a product as the default for all ...
search tags within products
To be able to add a few search tags to each product, which would then show as results when a customer searches for certain words. I have numerous products which would ...
Improving The Search Function
Hi I was wondering if the search function could be improved?
If for example I search Vitamin C, it brings up hundreds of results - because it lists everything ...
Search Redirect
It's great to have the function of seeing the searches people have made on our website.
It would be great if you could then enter a redirect to a product or page ...
Multiple Query Search
The ability to have more specific search criteria. E.g I visit the homepage, i can select the model of the car I own, the year, and any other specific options to be ...
Remove items from search function (even when not hidden)
Would like the ability to remove any items from the search function, even when not hidden. This would allow a category to be hidden but all products inside it not ...
SORT BY functionality for Search Results
SORT BY functionality (the same as it is in Categories). At the moment search experience from customer perspective is very limited and poor. Please consider this ...
Quick View to work on Search Results Page
It would be beneficial to have the quickview on the search results Page
Refined description search
Refined description search
EG a search of description for Rick Springfield displays 340 inaccurate results like Dusty Springfield and Cheap Trick.