Our customers made these suggestions for improving EKM. Suggestions for improving EKM.
Royal Mail Tracking Numbers and ability to send emails on dispatch
Please could you return the tracking numbers when Royal Mail sends you the "dispatched" info via the API, and then make it a feature to be able to send automatic ...
Delivery Option Default
The default option on delivery method is the cheapest option, and apparently I can't change this. On my site this means the default option is 'collect & pay' so ...
Under consideration
Delivery
Integration with DPD
I would like to use DPD as a courier. It would be much easier if DPD were integrated with EKM. Might this be a possibility?
Implementation of Click & Collect feature
Most of our orders are collected from our shop, although we do offer a postal option. Some of our customers get confused when after they choose FREE COLLECTION from ...
Under consideration
Delivery
Courier Integration for Hermes
Allow integration of Hermes Courier as requested for other delivery types
Courier Intergration: APC Overnight
Intergation for APC Overnight courier
DHL integration
Calculate the exact postage cost and delivery time for customers.
Option for delivery method to calculated by Volume
Many customers are opting for a volume-based delivery charge as opposed to weight. Ideally, there needs to be a volumetric option for these customers.
The delivery ...
Under consideration
Delivery
Delivery Methods Based On Time
The ability to hide and show delivery methods depending on time.
For example, if you're a florist, you know you won't be able to fulfil next day delivery after a ...
Done
Delivery
Shipping cost options for multiple items
I would love it if there was an option to add the postage cost if one item is being bought with another item, when shipping costs have been manually entered, to ...
Under consideration
Delivery
Delivery to UPS Access Points - select delivery point on checkout (Courier, UPS Local, shipping)
**Offer convenient delivery locations to help close more sales.**
More shoppers are buying online because sometimes it's simply easier. Schedules are packed and ...
Delivery - Product location
We have some of our product located in Germany, so shipping cost is higher. A delivery option that allows us to base delivery not just on destination but also on ...
Under consideration
Delivery
Sendcloud
cheap all in one shipping method
www.sendcloud.co.uk
Click and Collect
A drop down for multiple store locations to be added to the Click and Collect delivery option.
We are currently having to create multiple delivery options with ...
Under consideration
Delivery
Editable Fields for Delivery Methods (Weight and Price restrictions)
Currently when using a delivery method that would contain a long list of additional costs or weights, and you would need to amend a certain weight bracket, you would ...
Under consideration
Delivery
Integration with Royal Mail click and collect API
Add in the framework needed to work with Royal Mails collect from post office API system. This will allow customers to select a post office they would like to collect ...
The ability to add more than one tracking number.
If you receive a large order you can only enter one tracking number into the tracking field. Add the ability for multiple parcels.
Under consideration
Delivery
Collection Time Slots at Checkout
Allow customers to indicate their desired collection using time and date slots during the checkout process.
Under consideration
Delivery
Option for delivery method bandwidths to use VAT inclusive values
Currently we have free delivery up to an order value £35. This is set to £29.16, as the VAT exclusive price is used in the calculations. However, we also sell zero ...
Under consideration
Delivery
Post code restrictions for payment methods (like locals can choose cash on delivery)
much like you can restrict certain delivery methods by postcode. It would be useful to restrict certain payment methods by postcode (allowing for cash on delivery to ...
Under consideration
Delivery
Restrict delivery options dependant on day of the week
For instance, on a Friday, don't show 'next day delivery' but offer 'Saturday delivery' instead.
Needs investigating.
Under consideration
Delivery
Location Restrictions - Fix postcode templates
The templates for postcode zones are very incomplete, which means you cant accurately filter where delivery options should be offered. Even if you use the "disallow" ...
Under consideration
Delivery
Base weight for small parcels.
I would like the system to allow me to add a base weight to orders. I know that I can put individual weights for each product however if a customer orders 10 items ...
Under consideration
Delivery
Despatch Bay Pro Integration
This is by far the fastest postal integration available
EORI Number for international shipping. This is the law now.
This is not a suggestion, this is now required by law. Brexit January 2021. This number is required for shipping. It is not possible to Ship internationally without ...
Under consideration
Delivery
Set postage cost by category and/or sub-categories
It would be much easier if we had an option to set postage cost by category and/or sub-categories.
Under consideration
Delivery
Auto switch on/off next day delivery option
At a set time, hide the next day delivery option on checkout. For companies that don't ship over the weekend, leaving next day delivery active causes customer confusion.
Under consideration
Delivery
Add APC Overnight to the pull down option on the distached emial notification
Add the tracking link and APC to the pull down box in the dispatch informationemail options.
Click & Collect Option For Customers
A lot of customers are asking for a click & collect option for such places like Argos, Sainsburys, local Spar etc for their orders to be delivered to. Could this be ...
Under consideration
Delivery
Add Parcel Monkey to Courier Options in drop down options on tracking page
Shipping is super expensive now and we have been using Parcel Monkey a lot and its saving us money. Please could you add Parcel Monkey as a 'Delivery Company' on ...
Allow multiple delivery options
So customers can purchase multiple products which require different delivery options such as courier for one item and postage for another
Under consideration
Delivery
Delivery charge to customers postcode (per mile)
A delivery charge that works the total delivery from the user's own postcode (that can be set) to the customers postcode with an option to set how much per mile you ...
Under consideration
Delivery
Different delivery methods for variants
For instance, if you were selling tiles and your variants were size, the bigger size may cost more to ship. We need to be able to allow Merchants to choose a delivery ...
Under consideration
Delivery
Add a field in Delivery Methods for a percentage Fuel surcharge
We use UPS and ship all over the world. Every week the percentage fuel surcharge is reviewed and the extra charge is added to every shipment. It is called Fuel ...
Under consideration
Delivery
Different Delivery Options with the the Product Variant
Being able to select different delivery options for each variant with in a product. So for example you may stock one size but not another which may be delivered ...
Integration with Royal Mail - limit the characters in each Name and Address field
Please would it be possible to limit the characters in each Name and Address field to 30 characters within EKM to allow the integration into Royal Mail.
We are ...
Upfront display of location based shipping estimate to increase overseas sales
This would make overseas buyers MUCH more likely to order. Can be based on IP or even easier, just select a flag next to the price choosing country location. ...
Under consideration
Delivery
Delivery Methods Based On Store Radius
The ability to hide and show delivery methods depending on store radius. This would local delivery and collection from store to only be applicable to customers who ...
Under consideration
Delivery
Ability to add additional costs to shipping when multiple items are purchased
In shipping settings we can only set up additional costs by weight or price. It would be useful to be able to set it up by number of products too ie add £2 per ...
Under consideration
Delivery
Delivery Methods, mass disable a delivery method
I feel it would be beneficial for a lot of people if there was an option to disable a delivery method for all products within the backend without having to use ...
Under consideration
Delivery
Product Specific Delivery
Say for instance you had a lawnmower & a battery and wanted to set up a delivery method for when these products are purchased together - there is no current way to do ...
Enable delivery slots in the download
Enable delivery slots to be downloaded on the import/export system
So happy when delivery slots were launched. I could set up the delivery days for our courier ...
Under consideration
Delivery
Including DPD Ireland in the Courier Selection on Order Dispatch
I'm wondering if you can have a look at something for us.
When marking an order 'Dispatched' we are first given an option to send an email. On clicking Send, we are ...
FEDEX / TNT Integration
We spend so much time entering customer delivery info into Fedex and so was wondering if its possible to integrate so we don't have to?
Additional postage charges
Where you have added an additional postage cost - if you add multiple quantities, it will apply the additional postage cost the same amount of times - can this be ...
Under consideration
Delivery
SKU for Click and Drop
As Royal Mail Click and Drop only works when a product has a dedicated SKU, could we have an additional SKU column within Advanced Inventory Manager that we could use ...
Have delivery radius check plug-in to go on home page
So that customers can check if they are eligible in the delivery radius straight away, instead of going to checkout and finding out later
Under consideration
Delivery
Order Tracking
Option to add a courier that is not on the list - In this case, Tuffnells who are not.
Under consideration
Delivery
Automated process to help us organise deliveries
It would be useful if I could export orders to a google map for delivery planning or automate the assignemnt of order statuses based on the delivery method.
Under consideration
Delivery