Suggestions for improving EKM.

Royal Mail Tracking Numbers and ability to send emails on dispatch

Please could you return the tracking numbers when Royal Mail sends you the "dispatched" info via the API, and then make it a feature to be able to send automatic ...
Suggested by: Rachel Fairhurst (20 Dec, '19) Upvoted: 12 Dec, '22 Comments: 7
Under consideration Delivery Integrations

Courier Integration: Parcel Force

Suggested by: Eve Bolan (11 Oct, '18) Upvoted: 10 Oct, '22 Comments: 10
Under consideration Delivery Integrations

Delivery Option Default

The default option on delivery method is the cheapest option, and apparently I can't change this. On my site this means the default option is 'collect & pay' so ...
Suggested by: Adrian (08 Apr, '19) Upvoted: 10 Nov, '22 Comments: 8
Under consideration Delivery

Integration with DPD

I would like to use DPD as a courier. It would be much easier if DPD were integrated with EKM. Might this be a possibility?
Suggested by: Sara du Luart (28 Jan, '19) Upvoted: 30 Nov, '22 Comments: 2
Under consideration Delivery Integrations

Implementation of Click & Collect feature

Most of our orders are collected from our shop, although we do offer a postal option. Some of our customers get confused when after they choose FREE COLLECTION from ...
Suggested by: Olga Freely (30 Nov, '18) Upvoted: 12 Jun, '22 Comments: 6
Under consideration Delivery

Courier Integration for Hermes

Allow integration of Hermes Courier as requested for other delivery types
Suggested by: Sam Ollis (17 Jun, '19) Upvoted: 15 Feb, '22 Comments: 3
Under consideration Delivery Integrations

Courier Intergration: APC Overnight

Intergation for APC Overnight courier
Suggested by: Peter (28 Nov, '18) Upvoted: 20 Jan Comments: 1
Under consideration Delivery Integrations

DHL integration

Calculate the exact postage cost and delivery time for customers.
Suggested by: Oliver Lomas (20 Feb, '19) Upvoted: 12 Jun, '22 Comments: 0
Under consideration Delivery Integrations

Option for delivery method to calculated by Volume

Many customers are opting for a volume-based delivery charge as opposed to weight. Ideally, there needs to be a volumetric option for these customers. The delivery ...
Suggested by: Rebecca Waite (17 Apr, '19) Upvoted: 23 Nov, '21 Comments: 6
Under consideration Delivery

Delivery Methods Based On Time

The ability to hide and show delivery methods depending on time. For example, if you're a florist, you know you won't be able to fulfil next day delivery after a ...
Suggested by: Michael Brownlee (31 Jul, '19) Upvoted: 31 Jan, '21 Comments: 2
Done Delivery

Shipping cost options for multiple items

I would love it if there was an option to add the postage cost if one item is being bought with another item, when shipping costs have been manually entered, to ...
Suggested by: Suzy (22 Nov, '18) Upvoted: 11 Feb, '20 Comments: 0
Under consideration Delivery

Delivery to UPS Access Points - select delivery point on checkout (Courier, UPS Local, shipping)

**Offer convenient delivery locations to help close more sales.** More shoppers are buying online because sometimes it's simply easier. Schedules are packed and ...
Suggested by: Rebecca Waite (14 Nov, '18) Upvoted: 23 Feb, '22 Comments: 0
Under consideration Delivery Integrations

Delivery - Product location

We have some of our product located in Germany, so shipping cost is higher. A delivery option that allows us to base delivery not just on destination but also on ...
Suggested by: RCToyWorld (03 Apr, '19) Upvoted: 16 Sept, '20 Comments: 3
Under consideration Delivery

Sendcloud

cheap all in one shipping method www.sendcloud.co.uk
Suggested by: Paul (07 Feb, '22) Upvoted: 04 Jan Comments: 2
Under consideration Delivery Integrations

Click and Collect

A drop down for multiple store locations to be added to the Click and Collect delivery option. We are currently having to create multiple delivery options with ...
Suggested by: Mark (09 Aug, '21) Upvoted: 11 Oct, '21 Comments: 0
Under consideration Delivery

Editable Fields for Delivery Methods (Weight and Price restrictions)

Currently when using a delivery method that would contain a long list of additional costs or weights, and you would need to amend a certain weight bracket, you would ...
Suggested by: Hamzah Ahmed (20 Nov, '18) Upvoted: 21 Apr, '22 Comments: 3
Under consideration Delivery

Integration with Royal Mail click and collect API

Add in the framework needed to work with Royal Mails collect from post office API system. This will allow customers to select a post office they would like to collect ...
Suggested by: Tom (14 Dec, '21) Upvoted: 20 May, '22 Comments: 0
Under consideration Delivery Integrations

The ability to add more than one tracking number.

If you receive a large order you can only enter one tracking number into the tracking field. Add the ability for multiple parcels.
Suggested by: Tom (07 Sept, '21) Upvoted: 23 Feb, '22 Comments: 0
Under consideration Delivery

Collection Time Slots at Checkout

Allow customers to indicate their desired collection using time and date slots during the checkout process.
Suggested by: Ciara (27 May, '20) Upvoted: 22 Jun, '21 Comments: 0
Under consideration Delivery

Option for delivery method bandwidths to use VAT inclusive values

Currently we have free delivery up to an order value £35. This is set to £29.16, as the VAT exclusive price is used in the calculations. However, we also sell zero ...
Suggested by: Paul Westwell (11 Jul, '22) Upvoted: 18 Jul, '22 Comments: 3
Under consideration Delivery

Post code restrictions for payment methods (like locals can choose cash on delivery)

much like you can restrict certain delivery methods by postcode. It would be useful to restrict certain payment methods by postcode (allowing for cash on delivery to ...
Suggested by: Danny (14 Nov, '19) Upvoted: 10 Feb, '21 Comments: 2
Under consideration Delivery

Restrict delivery options dependant on day of the week

For instance, on a Friday, don't show 'next day delivery' but offer 'Saturday delivery' instead. Needs investigating.
Suggested by: Michael Brownlee (25 Oct, '21) Upvoted: 06 Oct, '22 Comments: 1
Under consideration Delivery

Location Restrictions - Fix postcode templates

The templates for postcode zones are very incomplete, which means you cant accurately filter where delivery options should be offered. Even if you use the "disallow" ...
Suggested by: Damian (26 Sept, '21) Upvoted: 25 Nov, '21 Comments: 1
Under consideration Delivery

Base weight for small parcels.

I would like the system to allow me to add a base weight to orders. I know that I can put individual weights for each product however if a customer orders 10 items ...
Suggested by: Keith Birch (15 Jul, '20) Upvoted: 24 Mar, '21 Comments: 1
Under consideration Delivery

Despatch Bay Pro Integration

This is by far the fastest postal integration available
Suggested by: Justin (24 Sept, '19) Upvoted: 01 Nov, '21 Comments: 0
Under consideration Delivery Integrations

EORI Number for international shipping. This is the law now.

This is not a suggestion, this is now required by law. Brexit January 2021. This number is required for shipping. It is not possible to Ship internationally without ...
Suggested by: Hannah Bradshaw (14 May, '21) Upvoted: 21 Feb, '22 Comments: 3
Under consideration Delivery

Set postage cost by category and/or sub-categories

It would be much easier if we had an option to set postage cost by category and/or sub-categories.
Suggested by: Jon (29 Apr, '19) Upvoted: 19 May, '20 Comments: 2
Under consideration Delivery

Auto switch on/off next day delivery option

At a set time, hide the next day delivery option on checkout. For companies that don't ship over the weekend, leaving next day delivery active causes customer confusion.
Suggested by: Anthony Payne (10 Jun, '21) Upvoted: 30 Apr, '22 Comments: 1
Under consideration Delivery

Add APC Overnight to the pull down option on the distached emial notification

Add the tracking link and APC to the pull down box in the dispatch informationemail options.
Suggested by: Gavin Murphy (03 Nov, '20) Upvoted: 18 Nov, '22 Comments: 0
Under consideration Delivery Integrations

Click & Collect Option For Customers

A lot of customers are asking for a click & collect option for such places like Argos, Sainsburys, local Spar etc for their orders to be delivered to. Could this be ...
Suggested by: Jakkii Bolton (29 Jun, '20) Upvoted: 30 Apr, '22 Comments: 0
Under consideration Delivery

Add Parcel Monkey to Courier Options in drop down options on tracking page

Shipping is super expensive now and we have been using Parcel Monkey a lot and its saving us money. Please could you add Parcel Monkey as a 'Delivery Company' on ...
Suggested by: Nicky Hartley (29 Jul, '21) Upvoted: 07 Jan, '22 Comments: 0
Under consideration Delivery Integrations

Allow multiple delivery options

So customers can purchase multiple products which require different delivery options such as courier for one item and postage for another
Suggested by: Nick Bourne (30 Oct, '18) Upvoted: 15 Feb, '22 Comments: 0
Under consideration Delivery

Delivery charge to customers postcode (per mile)

A delivery charge that works the total delivery from the user's own postcode (that can be set) to the customers postcode with an option to set how much per mile you ...
Suggested by: Chris (14 Nov, '18) Upvoted: 09 Jul, '19 Comments: 1
Under consideration Delivery

Different delivery methods for variants

For instance, if you were selling tiles and your variants were size, the bigger size may cost more to ship. We need to be able to allow Merchants to choose a delivery ...
Suggested by: Michael Brownlee (15 Mar, '22) Upvoted: 22 Mar, '22 Comments: 0
Under consideration Delivery

Add a field in Delivery Methods for a percentage Fuel surcharge

We use UPS and ship all over the world. Every week the percentage fuel surcharge is reviewed and the extra charge is added to every shipment. It is called Fuel ...
Suggested by: Mark Franich (01 Feb, '22) Upvoted: 08 Feb, '22 Comments: 0
Under consideration Delivery

Different Delivery Options with the the Product Variant

Being able to select different delivery options for each variant with in a product. So for example you may stock one size but not another which may be delivered ...
Suggested by: David Leith (01 Dec, '21) Upvoted: 07 Dec, '21 Comments: 0
Under consideration Delivery Products

Integration with Royal Mail - limit the characters in each Name and Address field

Please would it be possible to limit the characters in each Name and Address field to 30 characters within EKM to allow the integration into Royal Mail. We are ...
Suggested by: Jill Henry (10 Jun, '21) Upvoted: 03 Sept, '21 Comments: 0
Under consideration Delivery Integrations

Upfront display of location based shipping estimate to increase overseas sales

This would make overseas buyers MUCH more likely to order. Can be based on IP or even easier, just select a flag next to the price choosing country location. ...
Suggested by: Nick (12 Dec, '19) Upvoted: 04 Mar, '20 Comments: 0
Under consideration Delivery

Delivery Methods Based On Store Radius

The ability to hide and show delivery methods depending on store radius. This would local delivery and collection from store to only be applicable to customers who ...
Suggested by: Michael Brownlee (31 Jul, '19) Upvoted: 17 Aug, '19 Comments: 2
Under consideration Delivery

Ability to add additional costs to shipping when multiple items are purchased

In shipping settings we can only set up additional costs by weight or price. It would be useful to be able to set it up by number of products too ie add £2 per ...
Suggested by: Nicky (18 Jun, '19) Upvoted: 28 Jun, '19 Comments: 2
Under consideration Delivery

Delivery Methods, mass disable a delivery method

I feel it would be beneficial for a lot of people if there was an option to disable a delivery method for all products within the backend without having to use ...
Suggested by: Shane Dixon (20 Jan, '19) Upvoted: 07 Aug, '19 Comments: 1
Under consideration Delivery

Product Specific Delivery

Say for instance you had a lawnmower & a battery and wanted to set up a delivery method for when these products are purchased together - there is no current way to do ...
Suggested by: Michael Brownlee (31 Jan, '22) Upvoted: 01 Feb, '22 Comments: 0
Under consideration Delivery New Functionality

Enable delivery slots in the download

Enable delivery slots to be downloaded on the import/export system So happy when delivery slots were launched. I could set up the delivery days for our courier ...
Suggested by: Claire (19 Oct, '21) Upvoted: 26 Oct, '21 Comments: 0
Under consideration Delivery

Including DPD Ireland in the Courier Selection on Order Dispatch

I'm wondering if you can have a look at something for us. When marking an order 'Dispatched' we are first given an option to send an email. On clicking Send, we are ...
Suggested by: Paul Hickey (29 Sept, '21) Upvoted: 05 Oct, '21 Comments: 0
Under consideration Delivery Integrations

FEDEX / TNT Integration

We spend so much time entering customer delivery info into Fedex and so was wondering if its possible to integrate so we don't have to?
Suggested by: Glenn (11 Aug, '20) Upvoted: 11 Aug, '20 Comments: 0
Under consideration Delivery Integrations

Additional postage charges

Where you have added an additional postage cost - if you add multiple quantities, it will apply the additional postage cost the same amount of times - can this be ...
Suggested by: Andy Brown (13 Jun, '19) Upvoted: 07 Aug, '19 Comments: 0
Under consideration Delivery

SKU for Click and Drop

As Royal Mail Click and Drop only works when a product has a dedicated SKU, could we have an additional SKU column within Advanced Inventory Manager that we could use ...
Suggested by: Gary Larkins (13 Sept, '19) Upvoted: 13 Sept, '19 Comments: 3
Under consideration Delivery Integrations

Have delivery radius check plug-in to go on home page

So that customers can check if they are eligible in the delivery radius straight away, instead of going to checkout and finding out later
Suggested by: Harry (08 Jul, '20) Upvoted: 09 Jul, '20 Comments: 0
Under consideration Delivery

Order Tracking

Option to add a courier that is not on the list - In this case, Tuffnells who are not.
Suggested by: Priscilla Fernandez (04 Jun, '20) Upvoted: 04 Jun, '20 Comments: 0
Under consideration Delivery

Automated process to help us organise deliveries

It would be useful if I could export orders to a google map for delivery planning or automate the assignemnt of order statuses based on the delivery method.
Suggested by: Naeem (29 May, '20) Upvoted: 29 May, '20 Comments: 0
Under consideration Delivery