Suggestions for improving EKM

Show estimated delivery date

It would be great if listings and checkout shows an estimated delivery date based on your default delivery service
Suggested by: Lewis Harrison (11 Dec, '18) Upvoted: 19 Jan, '24 Comments: 13

Delivery Option Default

The default option on delivery method is the cheapest option, and apparently I can't change this. On my site this means the default option is 'collect & pay' so ...
Suggested by: Adrian (08 Apr, '19) Upvoted: 11 May Comments: 8
On-Hold Delivery

Implementation of Click & Collect feature

Most of our orders are collected from our shop, although we do offer a postal option. Some of our customers get confused when after they choose FREE COLLECTION from ...
Suggested by: Olga Freely (30 Nov, '18) Upvoted: 02 Dec, '25 Comments: 11
On-Hold Delivery

Option for delivery method to calculated by Volume

Many customers are opting for a volume-based delivery charge as opposed to weight. Ideally, there needs to be a volumetric option for these customers. The delivery ...
Suggested by: Rebecca Waite (17 Apr, '19) Upvoted: 02 Dec, '25 Comments: 7
On-Hold Delivery

Click and Collect - Multiple Store Locations

A drop down for multiple store locations to be added to the Click and Collect delivery option. We are currently having to create multiple delivery options with ...
Suggested by: Mark (09 Aug, '21) Upvoted: 02 Dec, '25 Comments: 4
On-Hold Delivery

Allow multiple delivery options

So customers can purchase multiple products which require different delivery options such as courier for one item and postage for another
Suggested by: Nick Bourne (30 Oct, '18) Upvoted: 02 Dec, '25 Comments: 5
On-Hold Delivery

Delivery Methods Based On Time

The ability to hide and show delivery methods depending on time. For example, if you're a florist, you know you won't be able to fulfil next day delivery after a ...
Suggested by: Michael Brownlee (31 Jul, '19) Upvoted: 31 Jan, '21 Comments: 2

The ability to add more than one tracking number.

If you receive a large order you can only enter one tracking number into the tracking field. Add the ability for multiple parcels.
Suggested by: Tom (07 Sep, '21) Upvoted: 02 Dec, '25 Comments: 0
On-Hold Delivery

Delivery - Product location

We have some of our product located in Germany, so shipping cost is higher. A delivery option that allows us to base delivery not just on destination but also on ...
Suggested by: RCToyWorld (03 Apr, '19) Upvoted: 16 Sep, '20 Comments: 4

Editable Fields for Delivery Methods (Weight and Price restrictions)

Currently when using a delivery method that would contain a long list of additional costs or weights, and you would need to amend a certain weight bracket, you would ...
Suggested by: Hamzah Ahmed (20 Nov, '18) Upvoted: 21 Apr, '22 Comments: 3
On-Hold Delivery

Base weight for small parcels.

I would like the system to allow me to add a base weight to orders. I know that I can put individual weights for each product however if a customer orders 10 items ...
Suggested by: Keith Birch (15 Jul, '20) Upvoted: 24 Mar, '21 Comments: 2

Disabled delivery methods automatically enabled on new products

For delivery methods disabled for all products (except a select few) not to be automatically enabled when adding a new product to the website.
Suggested by: Katie (26 Jan, '23) Upvoted: 09 May, '23 Comments: 0
Under consideration Delivery

Option to Pre-pay customs charges

Would it be a good idea to give potential customers and indication of the custom charges for their country. Or is there a way for them to opt into pre-paying customs ...
Suggested by: Jonathan (26 Jun, '23) Upvoted: 07 Jul, '23 Comments: 0
Under consideration Delivery

Ability to change the free delivery method price text

It would be a great help if we could have an amendable text box in a free delivery method that allowed for a message such as "price depends on weight and size and ...
Suggested by: Donna Blackman (13 Jan, '24) Upvoted: 18 Jan, '24 Comments: 1
Not planned Delivery

Have delivery radius check plug-in to go on home page

So that customers can check if they are eligible in the delivery radius straight away, instead of going to checkout and finding out later
Suggested by: Harry (08 Jul, '20) Upvoted: 09 Jul, '20 Comments: 1