Our customers made these suggestions for improving EKM. Suggestions for improving EKM.
Editable emails for customers to complete their account setup
When adding a customer, shop owners currently don't have the ability to edit and customise the emails that are sent out to complete their account setup. This leads ...
Under consideration
Features
Ability to send create account emails in bulk
Currently when customers are added to EKM (either manually or imported), the 'Create Account' email has to be sent individually by clicking a button in Orders > View ...
Under consideration
Features
Auto email when a customer creates an account
It would be really good for shop owners to have an email in the outgoing email section that send automatically to a end user when they create an account on the site. ...
Under consideration
Features
The ability to add tags to products
A common feature of many e-commerce sites are tags. Having this option would allow the EKM store owner to tag products so the shopper can select a particular tag and ...
Under consideration
Features
Allow prices to be amended in bulk to the same price
Advanced Inventory Manager only allows prices to be added to by percentage or amount. There is no facility to change the amount if the items have a different price to ...
Under consideration
Features
Attribute visibility is for individual Products not whole shop
That when you change the visibility of an Attribute that this only applies to the individual Product and not site wide.
For example: Customer has MPN attribute on ...
Under consideration
Features
Improve the Product Urgency to auto add new items in set categories
Currently, if you set up a free delivery campaign for selected items, there is no way to automatically include all items in a given category. So as you add new items ...
Import reviews into EKM from old ecommerce platform
For those considering switching to EKM - this is vital and for most a show stopper.
We use volusion - it permits export ( and import ) of reviews.
In fact, it ...
Under consideration
Features
Ability to select custom attributes in the menu view on Advanced Inventory Manager - AIM
The ability to see custom attributes on the default view would be handy for checking GTIN & MPN fields are completed
Under consideration
Features
Trade discounts on Product Attributes
Add trade discount tier to product attributes. This will simplify the process of synchronising new products with trade price lists
Under consideration
Features
Enable a Customer Group setting
I've been disappointed when building my new site too find that I'm unable to set up customer groups. I currently use these to manage a few customer groups in my shop ...
Under consideration
Features
Gift Card Variant Type
The Gift Card variants are in the traditional 'drop-down' style and currently can't be changed. This is not ideal when all your other product variants are using, say, ...
Under consideration
Features
Include EKM Digital Vault as standard with all plans
Digital Vault is a pretty standard feature which is a vital component to a store that has digital items. This feature should be included free of charge with plans ...
Under consideration
Features
Bulk Discounts - Decimal Places
Having more than two decimal places available for bulk discounts. E.g. we have products that we may sell for £0.015 each for 200 = £3.00 and then a further discount ...
Under consideration
Features
Sort by highest reviewed
We have had a request from a customer to sort by highest rated. It would be great if this functionality could also link in with 3rd party review sites such as Review.io
Under consideration
Features
Option to not send Gift Card code until it's approved by Shop owner
Currently, Offline gateways are disabled if a Gift cart is in the customers cart, this can be worked around by allowing a shop owner to approve the gift card order ...
Under consideration
Features
Login information for owners
A log showing who has been logged into EKM allows owners to know when staff have been logged in working. Atm we trust staff are working on the site but we have no log ...
Under consideration
Features
Add/Remove Any Spreadsheet Column in Advanced Inventory Manager
Would it be possible to add the rest of the columns in the import/export spreadsheet to the 'Select Columns' drop down list in the Advanced Inventory Manager? (far ...
Under consideration
Features
Login to View Prices
Also referred to as 'Trade Logins' a feature to be able to prevent prices from being displayed and the ability to add products to the cart be removed until a user was ...
Under consideration
Features
Add Facebook products with Pixel
I need to set up Facebook product catalogue to run off Pixel, to keep product price, brand, title, description, and so-on up to date with EKM automatically. To do ...
Back in stock notifications
An email alert to let us know that a customer has entered their email address to be informed when an out of stock becomes available to order
Under consideration
Features
Abandon Cart Link For Text
At the moment you can't link the text in the abandon email to directly the customers cart, it relies on them copying the bespoke link provided, which many won't go to ...
Under consideration
Features
Customer reset password email
Currently when out customers request to reset their password they get a website address to copy and paste into their browser rather than a button to click on or ...
Under consideration
Features
Add a short video to tell customers of special offers
When customers log on to my shop it would be great if there was a pop up video that could tell customers of any specials offers we have such as Free postage, it would ...
Be able to have multiple price lists and customer specific product pricing
Be able to have multiple price lists and allocate a customer to the list, and also have fixed prices for some products for certain customers
Under consideration
Features
Advanced Inventory Manager to list a breakdown of Product totals
Currently, Advanced Inventory Manager lists the total amount of Products on the shop in the bottom right-hand corner when you have clicked the All Products folder. ...
Under consideration
Features
Partial Refunds for Loyalty Points
Allow the option of having a partial refund so if a customer orders two items and returns one of them, they can still claim loyalty points on the item retained. At ...
Under consideration
Features
Abandoned Cart reports to last longer than 30 days
This would be useful when running quarterly and yearly reports.
Done
Features
A way of not just traking eBay additions, but tracking ALL eBay changes to update website listings
As per the title
Under consideration
Features
Print option for Advanced Inventory Manager
This would allow shop owners to print out the necessary information that would include product image, name, code, and stock level. Requested on behalf of customer.
Under consideration
Features
Make the bulk discount feature dependent on variables/options
I use the bulk discount feature to offer discounts on quantities more than 12 for our picture mounts. At the moment customers are able to buy 12+ of a particular ...
Under consideration
Features
Make more accessible and easier to alter stock quantity
I sell both on eBay and ekm and often I sell an item on eBay so I need to remove it from ekm. This process can be lengthy and frustrating. I have to click on shop, ...
Under consideration
Features
Change the default bulk discount to % Percentage
By default the bulk prices are set to Fixed Price, which means it is difficult to process price increases effectively. Is it possible to switch this over in bulk and ...
Done
Features
Discount Code -Select All
When selecting discount codes for categories it would be much easier if we had a select all button rather than up to 100 products, I wish to apply a discount code to ...
Done
Features
Bulk exclude products from Trade Discount
The ability to bulk exclude products from the Trade Discount functionality, using the Import/ Export System feature. At present, you must edit each product ...
Under consideration
Features
The option to hide the product code from customers
The product code is required for internal purposes and the click and drop integration but customers are not required to see the product code.
Under consideration
Features
Improve Abandoned Cart recoding to record recoverable and non recoverable activity
The current abandoned cart system only records carts that are recoverable, i.e. where the user has entered an e-mail address and can then be e-mailed a reminder.
I ...
Under consideration
Features
Ebay - Swapping between pages and lists
Would it be possible to swap between pages and a full long list when requesting your products in the ebay import export api?
Under consideration
Features
Add GPay (Google Pay) Card Logo to Card Logo Feature
It would be good to be able to add the G Pay card logo via the drag and drop option with the card logos feature so that customers know that G Pay is an acceptable ...
Under consideration
Features
Bulk Discount - FROM price on Category screen
Currently, the start price is shown on the category/search screen for products that have bulk prices available. This can make a product look very expensive to the ...
Under consideration
Features
Full referral information - Web statistics
The visitor details only include the domain of the referrer and not the paramters ie:
https://www.bing.com/search?q=best+ecommerce+platform ...
Under consideration
Features
Ability to update Trade Pricing from the edit Product, AIM & Import system
It would be more efficient and easier to use if trade pricing could be controlled from each product via the edit product window and also via the import/export ...
Under consideration
Features
Digital Vault (Add on Suggestions)
- Adds notes to the EKM order and internal notes
- As we cannot change the domain its being sent from (I know some can) then we would like a feature to auto send an ...
Under consideration
Features
Ability to set the Expiration time on new trade sign up emails
When you sign up a trade account the customer gets an email to create a password.
In some customer bases its okay for the link to expire within a set period, as ...
Under consideration
Features
Remove Selected Categories from Discounts / Trade accounts
We sell a range of items that we do not want to offer discounts on but there are too mant to individually select when setting up discount codes. We have a ...
Under consideration
Features
Password Protect Customisation
To have the ability to personalise messages that show on the password protected the page.
Under consideration
Features
Quicker way to add images to variants
It would be great to have a way to speed up the process of adding images to products, that does not involve a spreadsheet. The advanced inventory manager is a good ...
Under consideration
Features
% bulk discount on quantity and done shop wide & individually
The simple ability to add a percentage discount by volume shop wide or individually. The present bulk discount requires every item to be calculated and entered by ...
Under consideration
Features
Add Ebay IE to the list of options for exporting products to ebay
Right now there's only options to chose between Ebay UK, France and Spain. We would like Ebay IE to be added to this list as we've tried to import to Ebay UK but then ...
Under consideration
Features